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A
Rating: 5 out of 5
Very good, fast and well-packaged order.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 1 out of 5
Disappointed by the delivery during this health crisis. The delivery person wears his mask below his chin and does not respect social distancing...
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Response from Wesco
Hello and thank you for your review. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again. We hope to have the chance to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Very good site, fast and careful shipping, quality is present
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A
Rating: 5 out of 5
Easy to consult and order
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A
Rating: 5 out of 5
Order compliant, speed of processing and shipping. Thank you
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A
Rating: 5 out of 5
Everything was great! Highly recommend!
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A
Rating: 1 out of 5
I still haven't received my order. When I go to the dedicated site, I am informed that the delivery did not go through! No message, no notice of passage. Impossible to reach the delivery person, the email sent to Wesco remains unanswered. I am a childminder. I have already ordered 3 beds and different materials. I need to order 2 more in addition to the one that has disappeared. I am furious because I urgently need it
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Response from Wesco
Hello and thank you for your comment. We are sincerely sorry that your experience with Wesco has been under these conditions and we apologize. Please be assured that the information has been passed on to the relevant services. According to our customer service, your order should be delivered to you within the next 24 hours. We renew our apologies for our late response and hope to have the chance to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
Very good product, very fast delivery.
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A
Rating: 5 out of 5
Good products. Delivery times respected. Products compliant with the order.
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A
Rating: 1 out of 5
The furniture is damaged. And the assembly was not done
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Response from Wesco
Hello and thank you for your feedback. At Wesco, we are particularly concerned about the quality of our products. Your order does not meet these requirements and we are sincerely sorry to hear about your dissatisfaction. In order to provide you with a solution as soon as possible, we invite you to file a complaint with our customer service ([email protected]) accompanied by photos showing the defect. As indicated in our product sheets, all our furniture is delivered flat (assembly is possible but it is an additional service). We apologize and hope to have the opportunity to see you again soon on our site. Have a nice day
A
Rating: 5 out of 5
First order on the site, very good experience, order received quickly, toy completely compliant, of quality
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A
Rating: 5 out of 5
Very fast and perfect item
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Great, satisfied with my purchase
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Fast delivery and products conform to their respective descriptions.
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A
Rating: 5 out of 5
Fast delivery, very good.
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A
Rating: 5 out of 5
Order compliant, impeccable delivery tracking, and delivered in 1 week, perfect!
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A
Rating: 5 out of 5
Fast delivery once the order was placed.
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A
Rating: 5 out of 5
Serious company, correct delivery, very well packaged item, recommend without hesitation.
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A
Rating: 5 out of 5
Very good services.
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A
Rating: 5 out of 5
Hello, thank you for your professionalism and the speed of processing my order. I will not hesitate to call on you again for my future purchases. Best regards.
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A
Rating: 5 out of 5
Order received very quickly.
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A
Rating: 5 out of 5
Seriousness, speed, and good packaging of the hand-painted animals and wooden farm. Quality. I am a kindergarten teacher and I recommend these solid toys of undeniable quality. Thank you.
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A
Rating: 5 out of 5
Fast, efficient, and products of good quality. Nothing to complain about.
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A
Rating: 5 out of 5
Received in no time.
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A
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
The site is intuitive.
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A
Rating: 5 out of 5
Easy search on the site and correct product description, the choice of colors is appreciated.
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A
Rating: 5 out of 5
Order shipped quickly without issues.
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A
Rating: 5 out of 5
I appreciated the email that was sent to me for restocking (following a stockout).
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A
Rating: 5 out of 5
Very responsive company and service.
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A
Rating: 5 out of 5
Quick and neat order.
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A
Rating: 5 out of 5
Very good delivery time respected
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A
Rating: 5 out of 5
Very satisfied with my order.
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A
Rating: 5 out of 5
In line with my expectations
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A
Rating: 5 out of 5
The delivery corresponds exactly to the ordered supplies which are of good quality
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