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A
Rating: 5 out of 5
Wesco is a serious company, with various products at affordable prices that are of very good quality.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
product in good condition
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A
Rating: 5 out of 5
We ordered a bed 50x100 and a mattress + 2 mattress protectors. The bed is easy to assemble and really of good quality. I was a bit surprised by the material of the mattress, which seems to have a plastic cover; for now, we are wondering if the baby won't be too hot, especially this summer. Nevertheless, we are quite satisfied.
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A
Rating: 5 out of 5
Simple and quick
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Conforms to my expectations. Quality products.
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A
Rating: 5 out of 5
Great product
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A
Rating: 5 out of 5
Very good except that among the 3 tunnels ordered, one is damaged, it is not sewn. We have sent a complaint
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Timing respected, transport and delivery very satisfactory.
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A
Rating: 5 out of 5
Lots of choices!
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A
Rating: 5 out of 5
Product meets my expectations and is of very good quality.
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A
Rating: 5 out of 5
Ease of ordering, timely delivery, items conforming to what I wanted
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A
Rating: 5 out of 5
No problem, everything went well.
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A
Rating: 5 out of 5
Well received, very good site
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Impeccable. Just what I wanted.
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A
Rating: 5 out of 5
Everything went well for the delivery. Your site is reliable.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast and in line with our expectations
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A
Rating: 5 out of 5
Good product, fast delivery
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A
Rating: 1 out of 5
I did not receive the ordered model (White, received gray) and my email went unanswered... When it comes to reaching you by phone... mission impossible! It's not a big deal for you, we've already paid!
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Response from Wesco
Hello and thank you for your feedback. The changing mat intended for this changing table is indeed gray. We apologize for any possible confusion in our presentation. Furthermore, we have no record of your complaint. If the color of the mat does not suit you, we invite you to contact us by email at [email protected] so that we can proceed with a refund.
A
Rating: 5 out of 5
Very good in every way.
I recommend
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I recommend
A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Great Site
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A
Rating: 5 out of 5
Everything was easy
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything meets my expectations.
Products, delivery etc..
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Products, delivery etc..
A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
Very good.
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A
Rating: 1 out of 5
Still waiting for a lost package... I absolutely need it for November 25th and customer service: 0 except to tell me they will find this package but when!!?? I would have imagined that they would have been more accommodating with the nurseries!!! Too bad Mathou will have better quality service and instead of searching they would have resent me the package (value 29€...)
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we took to send you your order, the transport did not go according to our quality requirements. We are sorry. Our carrier did not give us the information and we have no trace of a complaint from you. Your finger guard is being shipped Express from our workshop this week so that you receive it on time. If you have any issues, please do not hesitate to contact our customer service at [email protected] so that we can meet your needs. Finally, we see competition as an opportunity. Together, and thanks to you, we become better.
A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Very pretty
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A
Rating: 5 out of 5
However, the delivery method via GLS was lacking, whether in delivery or in the friendliness of the telephone operators.
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A
Rating: 5 out of 5
The mat was received by the gift recipients about 6 working days after the order. It was immediately adopted by the baby and appreciated by the parents.
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A
Rating: 5 out of 5
on-time delivery
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A
Rating: 5 out of 5
Easy navigation, nothing to report.
Only negative point: the delivery time was very long for the ordered modules. They arrived well after the sports return even though the order was placed in the summer.
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Only negative point: the delivery time was very long for the ordered modules. They arrived well after the sports return even though the order was placed in the summer.
A
Rating: 5 out of 5
Very satisfied with our order
Product of very good quality and perfect for the development of little ones
Delivery without problems Package in good condition and arrived early Bravo
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Product of very good quality and perfect for the development of little ones
Delivery without problems Package in good condition and arrived early Bravo
A
Rating: 5 out of 5
Good explanation on the site, easy access and order as described. Very fast delivery before the expected date.
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A
Rating: 5 out of 5
Very well done
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