Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Order respected, correct delay.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2019
Product received with a lot of delay, 1 and a half months after the order without any communication about it. When I contacted customer service for news: quick response and zero excuses.
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Response from Wesco
Hello and thank you for your feedback. We have been victims of our success and we apologize for this delay. We hope that the commercial gesture as well as our apologies will win your forgiveness and we hope to see you again under better circumstances on wesco.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Very clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Everything is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
The order and receipt of the product were satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2019
Very well designed products, very good value for money, fast shipping. The only downside: it's a shame the site is not very well designed, difficult to search and compare certain products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Very good material. Too bad the brand does not offer discounts for childminders.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/07/2019
Since I became a customer at Wesco, this is the first time I am very disappointed with my order. Not because of the product or quality but because of the lack of communication. Indeed, an order placed on 27/07 received on 10 September....... that's a long time especially when it's for my professional activity. A commercial gesture on a future order would have been appreciated.
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Response from Wesco
Hello and thank you for your feedback. We have been victims of our success and we apologize for this unreasonable delay. We hope that the commercial gesture and our apologies will earn your forgiveness and we hope to see you again under better circumstances on wesco.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Perfect, the only downside is that we don't know the number of packages on the packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
I love it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Impeccable service and appointment for delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2019
Very good quality bed. Impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Impeccable
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/08/2019
Delivery deadlines not met and customer service unreachable. The item failed me for my child's return to school and no commercial gesture was proposed to apologize for the inconvenience. I will not place any more orders with this company.
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Response from Wesco
Hello and thank you for your feedback. We are sorry for the inconvenience we caused you. We hope that the commercial gesture and our apologies will earn your forgiveness and we hope to see you again under better circumstances on wesco.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Professional delivery and compliant product. Very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2019
Very good product. Exactly what we wanted. Very reassuring for children. Our doll is very happy in her new bed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
easy and secure site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Very well done
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/09/2019
I ordered on 02 09 19 and received it on 12 09 19. I find that a bit long.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care and attention we put into preparing your orders, delivery can have unforeseen issues that we would gladly do without. Your package was stuck for 5 days on a La Poste platform. We apologize for this inconvenience and thank you again for this feedback which allows us to relay the information and thus improve our service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Navigation is easy, the products seem to be of good quality, delivery was quick and as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Very good. Easy to find what you want. Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Assmat: The children love it, they slide into the bag, it is well fixed to the cot thanks to the elastic, too great!! I hesitated to take the sheet (I already have the blankets that we add) but I prefer the sleeping bag.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Order, tracking, and delivery top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Very happy with the sheets and the mattress protector.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Fairly quick delivery and no delays.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Very clear site, full of ideas!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2019
Diversify
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Perfect in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Very good, easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Order acknowledged from the start and delivery received on the scheduled date.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Quality-price ratio, service, and delivery impeccable.
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