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A
Rating: 5 out of 5
Fast and efficient service
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy access
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A
Rating: 5 out of 5
Solid brand, fast shipping, very satisfied
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A
Rating: 5 out of 5
All ordered items arrived as expected on the delivery date. All ordered items are indeed those I ordered. Only regret, initial order made on 16/06 delivery on 24/07 (1 month and a half) Respectfully
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A
Rating: 5 out of 5
Very good!
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A
Rating: 5 out of 5
Very well done. I easily reached customer service by phone to get details about my order. Everything went smoothly.
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A
Rating: 5 out of 5
Nothing to complain about, impeccable
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A
Rating: 5 out of 5
No problem with this site.
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A
Rating: 5 out of 5
precise and compliant
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A
Rating: 5 out of 5
Everything perfect, clear, neat, and precise site
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A
Rating: 5 out of 5
Very good contact, fast delivery
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A
Rating: 1 out of 5
Delivery times not respected (and too bad for us if we end up without a gift on our child's birthday) useless customer service, showing a great lack of professionalism towards customers (at least pretend to care when on the phone please!) No response justifying such a delay in delivery has been provided to me, which says a lot about the internal order management... apologies would have been welcome! You promise to keep us informed and prioritize our order... then silence! This purchase left a very bitter taste, I will obviously never return, and I will share my experience with a large community. Please reread your beautiful commitments before taking customers for fools.
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Response from Wesco
Hello and thank you for your feedback. We are a French SME listening to our customers and are sorry to see your dissatisfaction. You received your package within the announced deadlines during your order and although it seems a bit long to you, we refuse to impose a too frantic pace on our employees, who are already giving 100% to meet your expectations and prepare your packages with care.
A
Rating: 5 out of 5
A lot of choices, detailed descriptions
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A
Rating: 1 out of 5
I am very disappointed, I received the bunk bed that I ordered already broken. And I don't even know the refund or exchange procedures. In short, very disappointed...
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Response from Wesco
Hello and thank you for your feedback. We take great care in the manufacturing and packaging of our creations. We are sorry that you received the damaged bunk bed. To resolve this issue as quickly as possible, we invite you to contact our customer service by email at [email protected] by sending us photos. This way, we can exchange them for you as soon as possible.
A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Fast delivery, items conforming
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A
Rating: 5 out of 5
Clear and well-stocked site.
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A
Rating: 5 out of 5
Fast and good follow-up, I didn't know the site and frankly it's a good discovery.
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A
Rating: 5 out of 5
Sale of practical, intelligent childcare products that allow children to learn with adapted materials, both for professionals and families.
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A
Rating: 5 out of 5
Serious and fast shipping
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A
Rating: 5 out of 5
Top-notch
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A
Rating: 5 out of 5
Good professionals in a fast lane, thank you very much
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Easy and intuitive search.
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A
Rating: 5 out of 5
Fast delivery
Careful packaging
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Careful packaging
A
Rating: 5 out of 5
As soon as I received my order, I suggested my son try it (1 month before school). He doesn't want to let it go, which reassures me in my choice!! Very good finish, seems robust at the closure and padded. A little bit cushioned so I hope my son won't be too hot, but it will depend on the warmth of the room and not a problem with the sleeping bag. I recommend it.
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A
Rating: 5 out of 5
original ideas, funny characters that little ones love
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A
Rating: 5 out of 5
quality toys and materials
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A
Rating: 5 out of 5
fast delivery, no problem
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A
Rating: 5 out of 5
fast and of excellent quality
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Order received on time and products conforming
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A
Rating: 5 out of 5
Really serious, super quality material, some prices a bit high, but in terms of quality-price ratio: nothing to complain about
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A
Rating: 5 out of 5
Simple and reliable site
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
A site that offers a wide range of interesting products
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A
Rating: 5 out of 5
Wide choice of quality products, suitable for early childhood. Prices are high for individuals.
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A
Rating: 5 out of 5
Clear site, easy to use, very good
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A
Rating: 5 out of 5
Serious and clear
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A
Rating: 5 out of 5
Excellent
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