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A
Rating: 5 out of 5
Delighted with my order
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Excellent.
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A
Rating: 5 out of 5
Well-presented site with a lot of choices.
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A
Rating: 5 out of 5
Perfect delivery and very good quality product.
Thank you, my grandson is happy.
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Thank you, my grandson is happy.
A
Rating: 5 out of 5
My new address was able to be taken into account in time, thank you.
Product delivered on time; however, it's a shame that the delivery company does not deliver the product 'upstairs'...
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Product delivered on time; however, it's a shame that the delivery company does not deliver the product 'upstairs'...
A
Rating: 1 out of 5
Catastrophic delivery! I requested home delivery, the delivery person didn't even show up at my house, while I was waiting at home and left my package in a parcel relay located in a city several kilometers away. In the SMS message received, the name of the parcel relay was not indicated, only the city was specified... I had to contact customer service to get the necessary information! This is unacceptable for a delivery requested at home on a day when I was indeed at home!
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 5 out of 5
Good products and very fast delivery. Experience to renew!
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A
Rating: 5 out of 5
I am delighted with my purchase. I will test it next week.
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A
Rating: 5 out of 5
Fast delivery, careful packaging and bed already assembled, phew!
Very good quality, conforms to the description.
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Very good quality, conforms to the description.
A
Rating: 5 out of 5
Easy to find an item and order. Lots of beautiful things, a bit expensive indeed, but of good quality so it's worth the investment.
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A
Rating: 5 out of 5
Great.
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A
Rating: 5 out of 5
Very beautiful items.
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A
Rating: 5 out of 5
Very good site, good quality products delivered quickly.
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A
Rating: 5 out of 5
To recommend. Top material and delivery.
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A
Rating: 5 out of 5
Very satisfied.
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A
Rating: 5 out of 5
A gold mine for early childhood!
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A
Rating: 5 out of 5
A great site for leisure and the development of your children.
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A
Rating: 5 out of 5
Perfect as a spare bed for my little 2-year-old.
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Magnificent site but too expensive, no discount for childminders, it's a shame
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Serious and quick...
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A
Rating: 5 out of 5
Very good site for early childhood professionals, but too expensive for childminders.
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A
Rating: 5 out of 5
Fast, perfect, the products are of quality
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
I recommend it. Quality product.
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A
Rating: 5 out of 5
Perfect, order received early.
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Super happy, I am really delighted, everything meets my expectations, well done Wesco
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A
Rating: 5 out of 5
Very good. Short delivery time, impeccable package. Quality products.
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A
Rating: 5 out of 5
Reactive and efficient
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A
Rating: 5 out of 5
In line with what I expected
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A
Rating: 5 out of 5
Excellent.
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
intuitive
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A
Rating: 5 out of 5
Very good for the deadlines and the packaging, nothing to complain about, I am very satisfied with my purchase at Wesco
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A
Rating: 5 out of 5
Fast delivery time. Order met my expectations.
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A
Rating: 5 out of 5
Good. Convenient. Interesting items.
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A
Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
Delivery time doubled compared to the initial announcement (almost 1 month) / no information from customer service, no commercial gesture ... very disappointed by their lack of consideration
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Response from Wesco
Hello and thank you for this feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize. Our customer service is at your complete disposal at 05 49 80 01 66 for any further information.