English 
Français 
Italiano 
Deutsch 
Nederlands 
É
Rating: 5 out of 5
Quality and speed of shipping
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersC
Rating: 5 out of 5
perfect
Translated reviews
L
Rating: 1 out of 5
We ordered 2 mattresses for our MaM and we only received 1 out of 2. And 0 response from them so far...
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience. We sincerely apologize for the incomplete delivery of your order and fully understand your disappointment. Our customer service is currently in the process of resending the missing mattress. We thank you for your patience and hope that you will give us a second chance to make a better impression on your next order. Have a nice day.
S
Rating: 5 out of 5
Delighted with my order!
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
S
Rating: 5 out of 5
quality product, delivery faster than expected.
Translated reviews
M
Rating: 1 out of 5
I requested a quote in August, then to make sure I would receive my package on time (I had a baby workshop on August 29), I tried to contact a sales service. No one. Then I placed an order and it was noted on the order that I would receive my package before the 27th. So I trusted and placed the order. However, to receive my package on time, I had to call several times and constantly follow up to get my order. No commercial gesture was proposed and I received my materials 30 minutes before leaving for my scheduled workshop (My service providers were quite unhappy not knowing if I would arrive with the materials on time and this caused me a lot of stress and probably a loss of credibility). No commercial gesture was proposed and the responses given were impersonal (except for the sales representative who took over the file and worked for me). In short, I will not go through you, I am very disappointed.
Translated reviews
Response from Wesco
Hello and thank you for sharing your feedback with us. We understand your dissatisfaction and we would like to extend our sincerest apologies. Our customer service will get back in touch with you to offer a commercial gesture. We hope you will give us the opportunity to make a better impression and that we can regain your trust during your next order on our site. Have a nice day.
I
Rating: 5 out of 5
Hello, I just find it a shame that you sent me the lot of 6 rolls of painting paper in 6 (nice) different boxes. For the rest, no problem, very satisfied with the quality. Best regards, Isabelle Werwinski
Translated reviews
C
Rating: 5 out of 5
We have been ordering from WESCO for our nursery for several years without much trouble until now. For our last two orders: broken games and missing games in our delivery. We are surprised and disappointed with the quality of the service. To be continued regarding the consideration of the problems encountered.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your recent experience with us. We sincerely apologize and regret that your recent orders have called into question the trust you have placed in Wesco until now. After verification, it seems there has been a confusion between your two orders: for the first one (ref. QI1900442733), a return has indeed been handled by our customer service regarding the damaged mirror. As for the second one, it is being processed and will be finalized within the timelines announced at the time of your order. We remain at your disposal for any further clarification and hope to regain your full trust with your future orders. Have a nice day.
L
Rating: 5 out of 5
Clear and easy-to-use site. The games are relevant
Translated reviews
Response from Wesco
Hello,
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
V
Rating: 5 out of 5
Bunk bed compliant. Deadline met.
Translated reviews
J
Rating: 5 out of 5
Very good
Translated reviews
V
Rating: 5 out of 5
I am a childminder. I have been ordering everything from Wesco for 8 years. I guarantee that the toys are in good condition. I have had them for a long time, and they are still in very good condition. They can be put in the mouth without any problem. I recommend this site.
Translated reviews
L
Rating: 5 out of 5
My package was supposed to arrive today so I took a day off to be present and my package did not arrive. I called you and was told it will be delivered on Thursday. I have to take another day off to receive my package. I am really very unhappy for a first purchase.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your experience. We fully understand your dissatisfaction and we sincerely apologize for this setback, especially frustrating as it was your first order. Unfortunately, we do not have control over the delivery schedules of the carriers, but we will pass your comment to our logistics department so that it can be taken into account. We hope to regain your trust by providing you with a more satisfactory experience on your next order. Have a nice day.
E
Rating: 5 out of 5
Very well
Translated reviews
R
Rating: 5 out of 5
Order received within the indicated time and compliant
Translated reviews
S
Rating: 5 out of 5
Quality product.
Translated reviews
M
Rating: 5 out of 5
Items compliant and arrived safely at another address during the summer period.
Translated reviews
J
Rating: 5 out of 5
The inclined plane is very good (even if a system to attach the 2 parts together would be better) but the packaging was clearly insufficient as 2 corners of the tray were damaged upon unpacking and the box was taped by the post with a message "The Post must have reinforced your package."
Translated reviews
M
Rating: 1 out of 5
More than a month delay between the order and delivery without news from the site forcing me to follow up for information!!
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your situation with us. We sincerely apologize for the delay in the delivery of your order. This setback is related to a supply delay, and we acknowledge that we have lacked communication on this matter. Your feedback is valuable to us and helps us improve our services. We hope you will give us the opportunity to provide you with a more satisfactory experience on your next order at wesco.fr. Have a nice day.
K
Rating: 5 out of 5
Super
Translated reviews
S
Rating: 5 out of 5
Very beautiful furniture as always, the quality is there. Never disappointed.
Translated reviews
S
Rating: 5 out of 5
Perfectly met my expectations and quite fast delivery, I recommend
Translated reviews
C
Rating: 5 out of 5
Excellent service, responsive and fast
Translated reviews
F
Rating: 5 out of 5
Very serious both in quality and delivery
Translated reviews
A
Rating: 5 out of 5
Nickel
Translated reviews
A
Rating: 1 out of 5
A disaster... Order that was supposed to be delivered on September 2nd that I am still waiting for. I am told that the person in charge of our order will return from vacation on 09/16 and since then, it's radio silence... Customer service needs to be reviewed.
Translated reviews
S
Rating: 5 out of 5
Super.
Translated reviews
C
Rating: 5 out of 5
The bags of screws were open in the box missing screws
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the problem encountered and we apologize. In order to send you the missing screws, could you please write to our customer service at [email protected] specifying your order number and the relevant reference? We thank you in advance for your feedback and hope to provide you with a smoother experience on your next order. Have a nice day.
V
Rating: 5 out of 5
Delivered with care, on time
Translated reviews
S
Rating: 5 out of 5
Perfect order, delivery very good! Just the delivery time was a bit long!
Translated reviews
N
Rating: 5 out of 5
Yes wesco very good quality
Translated reviews
A
Rating: 5 out of 5
Beautiful quality
Translated reviews
S
Rating: 5 out of 5
Very good quality price
Translated reviews
C
Rating: 5 out of 5
Quality product, meets my expectations.
Translated reviews
S
Rating: 5 out of 5
At the top
Translated reviews
M
Rating: 5 out of 5
the stickers are too small and I thought the puzzles were bigger.
Translated reviews
A
Rating: 5 out of 5
Good quality product
Translated reviews
N
Rating: 5 out of 5
Simple process
Translated reviews
M
Rating: 5 out of 5
Perfect
Translated reviews