Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
An order placed on 21/04/2025, transmitted to the carrier 7 days later, on 28/29/04/2025??? It is incomprehensible that it takes so long!!!! Moreover, the Colissimo tracking informed me by email of the arrival of my order on 29/04/2025, I was stuck at home (package not fitting in my mailbox) the whole morning!! No corrective information in the morning of 29/04!!! It was only by checking the tracking, after the delivery time slot had passed, that I discovered that my package would only be delivered on 03/05/2025!! So I am not at all happy with the management (information, tracking) of the post-order process from WESCO.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sincerely sorry that the delivery of your order did not meet your expectations. We understand your dissatisfaction with this delay and the lack of clarity in tracking. Every day, our teams strive to ship orders as quickly as possible. However, certain elements such as peaks in activity or product availability can unfortunately prolong this process. Once the package is handed over to the carrier, we remain dependent on their delivery and communication conditions. In your case, the Colissimo tracking was clearly not optimal, which may have misled you, and we are truly sorry for that. The public holiday on May 1st, combined with the ban on heavy goods vehicles, also contributed to extending the delivery time. Nevertheless, we hope to have the opportunity to provide you with a more satisfactory experience on your next order. Have a nice day.
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Dominique L.
Rating: 5 out of 5
following a purchase from 20/04/2025
Complete and interesting
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Village Du Fier -.
Rating: 5 out of 5
following a purchase from 17/04/2025
In line with expectations
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Hélène V.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very pleasant site to browse, very fast delivery with perfect order tracking. And Wesco products are always excellent and withstand years of use!
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- M.
Rating: 5 out of 5
following a purchase from 10/04/2025
Very responsive staff
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Mjc Menival -.
Rating: 5 out of 5
following a purchase from 08/04/2025
Order well followed, good communication regarding the actual arrival of the delivery.
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Dle Multi-Services -.
Rating: 5 out of 5
following a purchase from 11/04/2025
The order went smoothly without any problems.
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Foyer Marie Madeleine M.
Rating: 5 out of 5
following a purchase from 15/04/2025
Product very well suited for young children and in accordance with the description.
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Mairie De Mennecy -.
Rating: 5 out of 5
following a purchase from 15/04/2025
The whole thing
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Odile T.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very happy, very responsive telephone service and attentive;
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Pévèle Carembault -.
Rating: 5 out of 5
following a purchase from 07/04/2025
Fast and neat, perfect order
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Catherine P.
Rating: 5 out of 5
following a purchase from 15/04/2025
The site is complete
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Creche Les Diablotins -.
Rating: 5 out of 5
following a purchase from 11/03/2025
Clear site, choice, prices a bit high nonetheless, fortunately the quality is up to par
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Isabelle H.
Rating: 5 out of 5
following a purchase from 12/04/2025
Order went well as did delivery.
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Multi-Accueil Charaire -.
Rating: 5 out of 5
following a purchase from 11/04/2025
simple to use site. Quick quotes. Fast delivery
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Jérôme M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Everything went well, the choice of carrier is good. The delivery date is respected, good communication. The quality of the material meets our expectations. Everything is for the best and that's why we buy from Wesco
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Response from Wesco
Hello, We warmly thank you for your positive feedback! We are delighted to learn that your experience with our carrier was satisfactory and that the quality of our products met your expectations. Your satisfaction is our priority, and we are honored that you choose Wesco for your purchases.
A
Andréa B.
Rating: 1 out of 5
following a purchase from 04/04/2025
I do not recommend
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Silvette D.
Rating: 5 out of 5
following a purchase from 04/04/2025
The child is delighted
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Comme Un Lutin Dans Les Bois -.
Rating: 5 out of 5
following a purchase from 05/04/2025
very good value for money
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Emilie F.
Rating: 5 out of 5
following a purchase from 28/03/2025
Fast delivery and quality products suitable for children.
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Léa C.
Rating: 5 out of 5
following a purchase from 05/04/2025
I had been looking for this product for a while, in vain. I found it on Wesco and I was delighted. Very clear website, fast delivery. The only downside for me is the shipping costs.
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Marine M.
Rating: 5 out of 5
following a purchase from 06/04/2025
Fast delivery, mattress meets my expectations
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Nathalie E.
Rating: 5 out of 5
following a purchase from 03/04/2025
Quick order and great product
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Maïté M.
Rating: 5 out of 5
following a purchase from 09/04/2025
Great product
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Magalie R.
Rating: 5 out of 5
following a purchase from 10/03/2025
Excellent products
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Marion B.
Rating: 5 out of 5
following a purchase from 02/04/2025
Excellent brand, which deserves its reputation, I am very satisfied 😊
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Mélanie D.
Rating: 5 out of 5
following a purchase from 04/04/2025
very good
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Marine J.
Rating: 5 out of 5
following a purchase from 01/04/2025
The site presents many features and a lot of information about the products. To keep!
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Fanny L.
Rating: 5 out of 5
following a purchase from 27/03/2025
Perfect
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Sensactifs -.
Rating: 5 out of 5
following a purchase from 01/04/2025
Very fast
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Jennifer D.
Rating: 5 out of 5
following a purchase from 01/04/2025
Great but I had trouble finding the weight of the bike
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Blandine M.
Rating: 5 out of 5
following a purchase from 31/03/2025
Order delivered quickly, varied website.
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Boinet C.
Rating: 5 out of 5
following a purchase from 07/04/2025
VERY WELL DONE SITE
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Viviane C.
Rating: 5 out of 5
following a purchase from 03/04/2025
Material delivered in good condition, on the agreed date, perfect!
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Marion C.
Rating: 5 out of 5
following a purchase from 30/03/2025
Very happy with my order! The site is easy to use, delivery was fast and everything was well packaged. The products conform to the description, nothing to complain about. I will order again without hesitation!
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Mairie De Renac -.
Rating: 1 out of 5
following a purchase from 31/03/2025
Damaged furniture, no instructions...
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Sandy G.
Rating: 5 out of 5
following a purchase from 06/04/2025
Always very satisfied with Wesco products.
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Elodie F.
Rating: 5 out of 5
following a purchase from 07/04/2025
As usual, careful and extremely fast delivery.
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Alicia L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Just perfect.
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Franck H.
Rating: 5 out of 5
following a purchase from 08/04/2025
Nothing to report.
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