Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 080 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
The furniture is in accordance with the description and seems solid. The children like it a lot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2023
Products suitable for children and readable site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2023
Superb quality Durable And made in Europe, the best!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2023
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2023
I am a childminder and I recommend this product for its color washing quality and usability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
Very nice presentation of the items for sale
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2023
Order from 02/08 (1 month before school starts!) for pencils for my daughter, received on 11/08: 3 walking ropes! and no pencils despite the correct delivery note inside, complaint made online on the site + 2 phone calls (16 and 23/08) (there is a lot of delay in customer service!) Conclusion: 15 days of waiting still no news from customer service nor pencils for school starting in 1 week. Not serious and not responsive! I do not recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
I didn't know this site but I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
Perfect. Nothing to report. But try to find packaging suitable for the size of the products because too large is unnecessary...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2023
About €200 of order and no commercial gesture mentioned for my previous order of €1300, very disappointing. So more than disappointed with WESCO for product quality, prices, customer service. I do not recommend at all.
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Response from Wesco
Hello and thank you for sharing your shopping experience on our site. We are sincerely sorry to read about your dissatisfaction and we apologize. As a member of the Wesco & Me Advantage Club, you enjoy exclusive benefits all year round. After checking on our side, you do indeed have a gift voucher (sent to your email address and visible in your customer account) to use at the time of placing an order on our site. If some products from your order do not meet your satisfaction or are defective, our customer service is of course at your disposal at the following address: [email protected]. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Delivery as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Fast, good quality, very satisfying.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
Fast and reliable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Perfect as usual. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Fast delivery (arrived before the expected date)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Item as described arrived quickly by chronopost, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2023
Fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Clear and straightforward
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Very practical and very light
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Delivery on time, solid and compliant material. Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Very good site. Great promotions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Very happy
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/07/2023
Good quality products but item received not in accordance with the site description. Returned free of charge. I received a credit note to use on the site, but with shipping costs to add. I am unhappy with this experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Order delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Top! Products conform to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Nothing to say, everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Compliant with the order but still a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
The perfect site for early childhood
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Good information on the site. Efficient shipping and well-protected package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/07/2023
No particular opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2023
Very well-made and very clear site! Order delivered very quickly and the sheets are of excellent quality. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2023
Very good quality. Great little glove for children. Happy with my purchase. Plus, my little girl is happy to be able to wash with a glove her size.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Items well detailed. Delivery times respected.
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