Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1 and 5 stars

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Acheteur Vérifié

Published on 07/01/2023 à 12h52 following a purchase from 01/01/2023

Just perfect!

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Acheteur Vérifié

Published on 05/01/2023 à 15h03 following a purchase from 15/12/2022

The site is nice, intuitive, and the information is clear. The sending and restocking of a product that was out of stock was done in a shorter time than indicated. The packages are well taken care of. I am delighted with this order.

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Acheteur Vérifié

Published on 03/01/2023 à 16h34 following a purchase from 07/12/2022

Products conform to their presentation

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Acheteur Vérifié

Published on 03/01/2023 à 12h13 following a purchase from 28/11/2022

Items conform to the description, of quality. Careful shipping. Perfect, I recommend.

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Acheteur Vérifié

Published on 03/01/2023 à 09h08 following a purchase from 20/12/2022

Good product

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Acheteur Vérifié

Published on 02/01/2023 à 21h42 following a purchase from 16/12/2022

All okay, nothing to complain about.

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Acheteur Vérifié

Published on 02/01/2023 à 18h53 following a purchase from 14/12/2022

Perfect

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Acheteur Vérifié

Published on 02/01/2023 à 10h17 following a purchase from 14/12/2022

Perfect,

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Acheteur Vérifié

Published on 01/01/2023 à 20h07 following a purchase from 20/12/2022

Nothing to report, fast delivery and compliant products.

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Acheteur Vérifié

Published on 01/01/2023 à 12h00 following a purchase from 15/12/2022

Fast, efficient service.

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Acheteur Vérifié

Published on 01/01/2023 à 10h09 following a purchase from 20/12/2022

Your site is problematic and outdated: - my wife was blocked claiming a card rejection problem by our bank. However, our card works very well elsewhere and the bank confirmed that there was no rejection on their part. - when trying to place an order and there is this famous rejection, we go back to the beginning and wait for another payment method to be proposed. But not only is this not the case, but also our entire order has disappeared. Result: my wife needs to set up her nursery and was supposed to order nearly €1000 worth of items. The first order started with you represented more than €500 but due to the problems encountered we ordered less than €300 from you. And we are in the process of ordering the rest elsewhere. - As a result, having to restart the operation and re-enter the items several times due to these malfunctions, we also did not request a quote for a discount. Finally, we called your support several times to try to resolve the problem but no solution was provided or even sought, and we only encountered unproactive people on the phone. What does one have to do with you to get someone to take charge of a customer's problem? Hoping to be heard.

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Response from Wesco Published on 10/01/2023

Hello and thank you for taking the time to report these malfunctions with precision. First of all, we apologize because your shopping experience on our site has been laborious and particularly disappointing. The payment rejection may be explained by the limit on your credit card and this situation remains independent of our will. We are sorry that communication with our teams has not met your expectations and we renew our apologies. We have informed WESCO's commercial management as well as the sales manager in your area so they can get back in touch with you directly. We sincerely hope that things will calm down and we hope you will give us a second chance to make a better impression by returning to www.wesco.fr in the future. Have a nice day.

Acheteur Vérifié

Published on 31/12/2022 à 18h23 following a purchase from 10/12/2022

Nothing to say

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Acheteur Vérifié

Published on 30/12/2022 à 13h29 following a purchase from 06/12/2022

Very good

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Acheteur Vérifié

Published on 30/12/2022 à 10h43 following a purchase from 13/12/2022

I am particularly surprised by the quality of this site. The ordering and delivery service respects the announced deadlines and the order is very well packaged.

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Acheteur Vérifié

Published on 30/12/2022 à 09h57 following a purchase from 18/12/2022

Perfect!

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Acheteur Vérifié

Published on 30/12/2022 à 09h19 following a purchase from 16/12/2022

Simple site to use. Tables with complete data for selection. Very good telephone reception. Delivery within the promised timeframe.

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Acheteur Vérifié

Published on 28/12/2022 à 12h19 following a purchase from 12/12/2022

Very good, fast shipping, satisfied with my first order

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Acheteur Vérifié

Published on 27/12/2022 à 22h22 following a purchase from 12/12/2022

Delivery on time with a last-minute change of delivery location due to my work. Perfect!

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Acheteur Vérifié

Published on 27/12/2022 à 21h48 following a purchase from 14/12/2022

Simple order and quick shipping

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Acheteur Vérifié

Published on 27/12/2022 à 17h48 following a purchase from 01/12/2022

Easy navigation and multiple options

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Acheteur Vérifié

Published on 27/12/2022 à 13h34 following a purchase from 14/12/2022

Perfect as always

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Acheteur Vérifié

Published on 27/12/2022 à 09h35 following a purchase from 08/12/2022

Nice selection

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Acheteur Vérifié

Published on 26/12/2022 à 15h48 following a purchase from 16/12/2022

Beautiful quality products, conforming to the descriptions and images on the site. Holds up well for the first 3 days with children.

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Acheteur Vérifié

Published on 26/12/2022 à 13h14 following a purchase from 13/12/2022

Very good for Wesco, but not for the delivery person who left the package on the ground and left while he saw us approaching him.

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Acheteur Vérifié

Published on 26/12/2022 à 11h53 following a purchase from 13/12/2022

Very user-friendly website, excellent products for both professional and personal use.

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Acheteur Vérifié

Published on 26/12/2022 à 08h35 following a purchase from 16/12/2022

Perfect, shipping and reception faster than announced.

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Acheteur Vérifié

Published on 25/12/2022 à 23h55 following a purchase from 19/12/2022

Perfect

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Acheteur Vérifié

Published on 25/12/2022 à 18h13 following a purchase from 13/12/2022

Fast delivery.

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Acheteur Vérifié

Published on 25/12/2022 à 12h09 following a purchase from 16/12/2022

Very good. Meets my expectations.

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Acheteur Vérifié

Published on 25/12/2022 à 10h59 following a purchase from 12/12/2022

fast delivery, clean packaging

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Acheteur Vérifié

Published on 24/12/2022 à 16h02 following a purchase from 16/12/2022

Good site

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Acheteur Vérifié

Published on 24/12/2022 à 15h57 following a purchase from 09/12/2022

Best price found on this site for the item I was looking for

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Acheteur Vérifié

Published on 24/12/2022 à 12h40 following a purchase from 09/12/2022

very good

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Acheteur Vérifié

Published on 24/12/2022 à 11h49 following a purchase from 09/12/2022

A lot of choices and I am never disappointed!! The advice regarding the required age for a game is always accurate... Wesco gifts always make children and parents happy!!!

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Acheteur Vérifié

Published on 23/12/2022 à 21h04 following a purchase from 14/12/2022

Good

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Acheteur Vérifié

Published on 23/12/2022 à 19h13 following a purchase from 06/12/2022

Meets my expectations.

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Acheteur Vérifié

Published on 23/12/2022 à 17h09 following a purchase from 14/12/2022

Very good

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Acheteur Vérifié

Published on 23/12/2022 à 10h40 following a purchase from 07/12/2022

Excellent quality. I highly recommend!

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Acheteur Vérifié

Published on 23/12/2022 à 09h28 following a purchase from 11/12/2022

Wide selection of products and fast delivery.

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Acheteur Vérifié

Published on 22/12/2022 à 17h23 following a purchase from 08/12/2022

Very good.

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