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A
Rating: 5 out of 5
Delivery ahead of the indicated dates. Perfect packaging.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1 and 5 stars
Reset filtersA
Rating: 5 out of 5
Simple navigation, solid cardboard packaging, and very nice Christmas decoration on top.
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A
Rating: 5 out of 5
Package received even before the indicated date
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A
Rating: 5 out of 5
Quick and item in accordance with the description
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Good quality material
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A
Rating: 5 out of 5
Easy order and quick delivery
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A
Rating: 5 out of 5
It's a shame that one has to do a bit more research to find this mattress. Delivery was faster than expected. It took place a week before the proposed dates, which were incorrect on the site. I absolutely won't complain about that!
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good, quick and serious; you can track the order at any time: Thank you...
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
The site is clear and well-designed. The products are of very high quality. The delivery was quick and as expected. I am very satisfied.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Effective and reliable.
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A
Rating: 5 out of 5
Received quickly, in accordance with the descriptions
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A
Rating: 5 out of 5
My order went well from selection, to payment, and to delivery. Perfect.
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A
Rating: 5 out of 5
Very
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A
Rating: 5 out of 5
Order received quickly. Products of very good quality
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A
Rating: 5 out of 5
easy to navigate, complete description
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A
Rating: 5 out of 5
Quality of the changing mat is impeccable.
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A
Rating: 5 out of 5
Fast delivery, very beautiful and quality product!
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A
Rating: 5 out of 5
Received quickly and very well packaged.
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A
Rating: 5 out of 5
Always satisfied with the purchases made through the Wesco site.
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A
Rating: 5 out of 5
ORDERS AND DELIVERIES ALWAYS IMPECCABLE
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good, impeccable service. I recommend.
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A
Rating: 1 out of 5
You entrusted my order to a terrible carrier who left the 4 packages on my doorstep for anyone to see, risking them being stolen. This is unacceptable. I was not at home since the delivery was scheduled between November 16 and 18. The order seems correct although I have not assembled the beds. I have no issues with the quality of your items. Avoid this carrier GLS in the future, which many say does a poor job; the packages were left haphazardly and prevented my neighbor from leaving his house. The carrier is also unreachable. Thank you.
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Response from Wesco
Hello, we thank you for notifying us through this channel. Indeed, the order was delivered before the announced deadlines and we understand your disappointment regarding this delivery experience. We have escalated your feedback on this unsatisfactory service to our logistics department so that they can take the necessary measures to prevent this situation from happening again. We hope you will give WESCO another chance and we look forward to seeing you again soon on wesco.fr, have a nice day.
A
Rating: 5 out of 5
Nice discovery, items that we don't necessarily find elsewhere in terms of education.
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A
Rating: 5 out of 5
No issues. Smooth and efficient website with a wide choice of items. Fast delivery.
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A
Rating: 5 out of 5
Clean
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A
Rating: 5 out of 5
impeccable service, careful and attentive.
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A
Rating: 1 out of 5
Package never received, even though we were on tour: no tracking.
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Response from Wesco
Hello and thank you for alerting us through this channel. Indeed, the delivery of your package did not happen as quickly as expected due to an incomplete address on your customer account. Our carrier has informed us that they contacted you to clarify the address and presented themselves several times. To avoid this situation from happening again, we invite you to carefully check your delivery address when placing your order. Our customer service indicates that the delivery was successfully made on 29/08, and we hope that our products will meet your satisfaction and that we will see you again soon on Wesco.fr, have a nice day.
A
Rating: 5 out of 5
Easy and quick
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A
Rating: 5 out of 5
Reactive and efficient customer service! Fast delivery.
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A
Rating: 5 out of 5
Quality material and well thought out. Fast shipping.
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A
Rating: 5 out of 5
Very clear
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A
Rating: 5 out of 5
Clear and effective, reasonable prices compared to other sites
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A
Rating: 5 out of 5
Intuitive access facilitating the search and purchase of desired products. Thank you to the whole team. C. Dacquin
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A
Rating: 5 out of 5
Order received and delivered before the expected date. Thank you very much.
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A
Rating: 5 out of 5
Very good, item well packaged. Fast service.
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