Customer reviews of Wesco

Hello and thank you for your experience feedback. We are sincerely sorry for this longer delivery time than initially expected. For several months, globally, some raw materials have faced supply difficulties, directly impacting the availability of finished products. As a manufacturer and distributor, we are also affected by this situation and are doing everything possible to minimize the impact on our customers to ensure their satisfaction. Despite this delivery delay, we hope your order meets your expectations. We look forward to seeing you again soon on our site, and we wish you a very good day.

Hello and thank you for your feedback. Indeed, after checking with our services, we did communicate the date of December 29 to the carrier for the delivery of your order. This date was not respected and this independently of our will. We regret your disappointment and hope that you will give us a second chance by coming back to see us soon on our site. Have a nice day.

Hello and thank you for your feedback. Our customer service is well informed of your complaint and is taking the necessary steps to resend you a compliant product as soon as possible. We thank you for your patience and hope to have the opportunity to see you again soon on our site. Have a nice day.

Hello and thank you for taking the time to evaluate this product and your feedback on your experience. Your comment does not provide any indication of your appreciation of the site. It has therefore not been published as it cannot provide guarantees or advice to future buyers.

Hello and thank you for your feedback. Our customer service has taken your request into account and has indicated the procedure to follow for a refund to be made. On the product sheet in question, we specify that the color is assorted. The preparation of the order for this reference is therefore done randomly (the product itself remains in accordance with the visual and description, only the color changes). We still hope to have the opportunity to see you again soon on our site. Have a nice day.

Hello and thank you for sharing your feedback. We sincerely apologize for this delivery error that was beyond our control. We are immediately forwarding the information to our logistics department so that the necessary actions are taken with the concerned carrier and especially to ensure that this does not happen again. We hope that you will not hold this delivery error against us and that you will visit our site again soon. Have a nice day.

Hello and thank you for your feedback. We sincerely apologize for this particularly long delivery time. The reference you ordered had a supply delay and therefore a consequence on your delivery. We understand your disappointment and still hope to have the opportunity to see you again soon on our site. Have a nice day.

Hello and thank you for taking the time to write to us. We are sorry that the tracking of your order could not be done via your customer area. Exceptionally, you can track your package directly on the Colissimo site with the following number 6A22390599759. According to our information, delivery is imminent. We apologize for the inconvenience caused and hope to have the opportunity to see you again soon on our site. Have a nice day.

Hello and thank you for your feedback. We invite you to contact our customer service at [email protected] so that your request can be taken into account and we can proceed with the necessary exchange. Delivery to Tahiti is indeed not possible. However, our customer service will analyze your situation to provide the most satisfactory solution. We thank you in advance for your cooperation and apologize for all these inconveniences. Have a nice day.

Hello and thank you for your feedback. Your file is being processed by our customer service which is proceeding with an exchange of the item. We apologize for the inconvenience caused. As Christmas approaches, activity intensifies and our teams do their best every day to provide a quick response. We thank you for your patience so far and hope to have the opportunity to see you again soon on our site. Have a nice day.

Hello and thank you for your feedback. Your file is being processed by our customer service for a refund to be made. We apologize for this designation error. We thank you for your cooperation and patience. We hope you will give us a second chance by returning to our site next time. Have a nice day.

Hello and thank you for taking the time to evaluate this product and your feedback on your experience. Your comment does not provide any indication of your appreciation of the product or its specifications. It has therefore not been published as it cannot provide any guarantee or advice to future buyers.

Hello and thank you for taking the time to write to us. First of all, we apologize for this particularly long delivery delay and our lack of communication which only heightened your disappointment. Our customer service is processing a refund for the shipping costs related to your order. Additionally, we would like to clarify that during this current period, like many economic players, we sometimes face supply difficulties on certain references. Unfortunately, the product you ordered is affected. Our teams are all mobilized to ensure product availability and are doing their utmost to guarantee deadlines with suppliers. Customer satisfaction remains our priority. We hope that in light of these elements you will trust us again by returning to our site. Have a nice day.

Hello and thank you for taking the time to write to us. Could you please contact us at [email protected] so that we can correct our billing error? Furthermore, we are sincerely sorry that the delivery service did not meet our quality commitments. We will forward the information to our logistics department, which will liaise with the carrier in question. We hope to have the opportunity to see you again on our site. Have a good day.