Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Very good product, in accordance with the description. The order tracking is appreciated since one color was missing on cones replaced by another. The only downside, an impressive number of boxes, sometimes with only 1 cone of 33cm in a box of 60x40cm.
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Noel V.
Rating: 3 out of 5
following a purchase from 09/01/2025
your site is average on certain items
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Response from Wesco
Hello and thank you for taking the time to share your opinion about our site. We are sorry to hear that it does not fully meet your expectations. To better understand your needs and make the necessary improvements, we remain at your disposal at [email protected]. We will pay attention to your suggestions and comments. We thank you for your understanding and hope to offer you a better user experience in the future. Have a nice day.
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Ludotheque L.
Rating: 3 out of 5
following a purchase from 23/12/2024
Barely screwed in, the wood split.
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Response from Wesco
Hello and thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with this product and that the wood split during screwing. We invite you to write to us at [email protected] (specifying your order number and attaching photos of the defective product) so that we can provide you with an appropriate solution. We thank you for your understanding and will do our best to resolve this issue as quickly as possible. Have a nice day.
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Josiane C.
Rating: 4 out of 5
following a purchase from 09/01/2025
I cannot give you my opinion directly because I placed the order for an association and I am just the intermediary. The package has not yet been delivered to the recipients. (perinatal service hospital STE Musse in TOULON)
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Response from Wesco
Hello and thank you for taking the time to evaluate this product and your feedback on your experience. Your comment does not provide any indication of your appreciation of the product or its specifications. It has therefore not been published as it cannot provide any guarantee or advice to future buyers.
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Mairie De La Bouillie -.
Rating: 4 out of 5
following a purchase from 09/01/2025
simple navigation
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Fanny M.
Rating: 4 out of 5
following a purchase from 20/12/2024
Pleasant site
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Laëtitia B.
Rating: 3 out of 5
following a purchase from 30/12/2024
The items were not well packaged. The delivery arrived 3 days after the last expected day.
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Response from Wesco
Hello and thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to learn that the packaging of the items did not meet your expectations and that the delivery time was not respected. We sincerely apologize for these inconveniences. Your feedback is valuable and will help us improve the quality of our services in the future. We hope to have the opportunity to welcome you back to our site and provide you with a fully satisfactory experience. Have a nice day.
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Florence R.
Rating: 4 out of 5
following a purchase from 30/12/2024
Ordered on 30/12/2024, I was delivered on January 15. For a reception time between January 10 and 13, 2025.
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Marion G.
Rating: 4 out of 5
following a purchase from 02/01/2025
The site is quite readable, but a CSR policy is displayed while the shipments are made in 4 packages, which doesn't seem very CSR to me. Moreover, the shipping time of 10 days is long.
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Crèche Collective Maison Bleue -.
Rating: 4 out of 5
following a purchase from 15/11/2024
Nothing to report! Everything is okay!
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Melanie J.
Rating: 4 out of 5
following a purchase from 21/12/2024
Very good site but prices a bit excessive. I would order more if it were cheaper
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Maison De La Petite Enfance -.
Rating: 4 out of 5
following a purchase from 17/12/2024
Fast delivery, items that match their description well. We are satisfied with our order.
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Delphine V.
Rating: 4 out of 5
following a purchase from 19/12/2024
Delivery time a bit long but otherwise everything is okay
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Fabienne J.
Rating: 4 out of 5
following a purchase from 15/11/2024
Satisfied with the delivery and the order placed.
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Jean Michel L.
Rating: 4 out of 5
following a purchase from 05/12/2024
Ease of navigation. Delivery a bit long
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Patrizia B.
Rating: 4 out of 5
following a purchase from 10/12/2024
Well arrived well packaged, even if it could arrive a bit faster the slides are very good value for money but it's more for fixed microscopes, not easy on a small portable microscope for observation... but that comes from my choice... there are no smaller slides for small portable microscopes.. Thank you.. good site
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Mireille C.
Rating: 4 out of 5
following a purchase from 07/10/2024
I give only 4 stars because my entire order did not arrive at the same time, my last bibs took several weeks
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Catherine D.
Rating: 3 out of 5
following a purchase from 01/12/2024
Totally dissatisfied with the delivery times and waiting regarding the colissimo method
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sincerely sorry for not meeting our commitments regarding the initially announced delivery time and we apologize. We sincerely hope to regain your trust in the future and prove to you that this incident does not reflect our usual standards. With all our renewed apologies, we wish you very happy holidays.
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David H.
Rating: 4 out of 5
following a purchase from 05/12/2024
Product conforms to the description
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Groupe Scolaire Grand Val - Jean Jacques Rousseau -.
Rating: 3 out of 5
following a purchase from 26/11/2024
3 weeks to be delivered and a part of the order missing at the time of delivery. Fortunately, the return of the missing item was quick.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sincerely sorry for the delivery service and the disappointment caused. We apologize and thank you in advance for your patience. We hope you will give us a second chance to make a better impression during your next visit to our site. Happy holidays!
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Muriel M.
Rating: 3 out of 5
following a purchase from 28/11/2024
The package arrived open and an inner box very damaged. Fortunately, there was no damage to the merchandise itself.
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Ccas De Roubaix -.
Rating: 4 out of 5
following a purchase from 11/12/2024
very good
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Chantal J.
Rating: 3 out of 5
following a purchase from 13/10/2024
Disappointed by the delivery of the last item which was thrown over the gate before my arrival. Moreover, the item was incomplete.
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Sandrine K.
Rating: 4 out of 5
following a purchase from 12/12/2024
Just the delivery, I paid to have the goods the next day, more than €14, and it only arrived the day after.
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Lucie F.
Rating: 3 out of 5
following a purchase from 30/11/2024
Satisfied but delivery deadlines not respected. Which I think is independent of your services.
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Cécile R.
Rating: 4 out of 5
following a purchase from 03/11/2024
The material is very good. The only issue is that delivery with DPD is a disaster in terms of timing and professionalism.
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Sylvie F.
Rating: 4 out of 5
following a purchase from 26/11/2024
Carefully packaged delivery, nothing to complain about...;)
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Nicole L.
Rating: 4 out of 5
following a purchase from 02/12/2024
Good site but delivery a bit slow.
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Claude J.
Rating: 4 out of 5
following a purchase from 26/11/2024
Product as described
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Nathalie G.
Rating: 4 out of 5
following a purchase from 03/12/2024
I find it a bit small for a two-and-a-half-year-old child
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Gauttier P.
Rating: 4 out of 5
following a purchase from 02/10/2024
Practical and easy-to-navigate site
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Marjorie B.
Rating: 3 out of 5
following a purchase from 24/11/2024
The products are very good. However, the preparation was very long (8 working days and not 48 hours as indicated on the site) and delivery was very slow (4 days). And no information was available on the site. Moreover, the package arrived open with slightly damaged item packaging.
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Response from Wesco
Hello and thank you for taking the time to share your opinion. We sincerely apologize for the delay in preparing your order. We understand the dissatisfaction this may have caused and we would like to express our apologies. Please know that our teams are actively working and doing their best to regain an optimal preparation rhythm. We hope to have the opportunity to regain your trust and provide you with a flawless experience during your next visit to our site. Have a nice day.
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Les Petites Bouilles -.
Rating: 4 out of 5
following a purchase from 21/11/2024
Fairly easy to access, instant quotes. It can be a bit long if the order is large (check the paper catalog first to have the codes and go faster...)
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Bruno C.
Rating: 4 out of 5
following a purchase from 27/11/2024
Receipt of items conforms to the order
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- I.
Rating: 4 out of 5
following a purchase from 16/10/2024
Speed of customer service
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Dominique C.
Rating: 4 out of 5
following a purchase from 28/11/2024
Delivery time too long
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Marie E.
Rating: 4 out of 5
following a purchase from 24/11/2024
Order received quite quickly, very well packaged. Prices are quite high, mattress price has increased, not cool on that side! Otherwise, everything is okay, thanks to the wesco team.
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Monique B.
Rating: 4 out of 5
following a purchase from 28/11/2024
Good but lacks the exact dimensions of the ordered product(s)
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Relais La Galipette R.
Rating: 4 out of 5
following a purchase from 19/11/2024
order received quickly
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Kine Sarthe Prévention C.
Rating: 3 out of 5
following a purchase from 22/11/2024
Delivery did not correspond to the initially announced date. Product delivered 4 days later.
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Response from Wesco
Hello and thank you for taking the time to share your opinion. We sincerely apologize for the delay in preparing your order. We understand the dissatisfaction this may have caused and we would like to express our apologies. Please know that our teams are actively working and doing their best to regain an optimal preparation pace. We hope to have the opportunity to regain your trust and provide you with a flawless experience during your next visit to our site. Have a nice day.
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