Customer reviews of Wesco

Fast delivery

Interesting site but delivery fees are a bit high.

A bit long delay, and one item is not as described (orange paint instead of black)

Many bugs on the site, complicated navigation

The site: very good Delivery: average, everything was in stock according to the site and the quote, I had specified that the delivery should arrive before 23/12, it took more than a week with the carrier to arrive in 3 parts before 23/12 and in January. Some products are really borderline or even unsatisfactory in quality for intensive use in a nursery by many children.

The delivery is disappointing, the delivery person does not speak French, does not bring up the packages, and when he does, it is not in the best conditions even though he has a carrier for large packages.

Delivery was a bit long, ordered on 27/12/2022, received on 10/01/2023, let's say it was during the holiday period!

Nothing particular to say

Aside from one product of poor quality, the rest is good.

Delivery was on time but there were difficulties assembling the furniture. The plan was not explicit enough.

Easy order and fast delivery, balloon with a spare cap and adaptable nozzle, perfect! The only downside is the excessive plastic packaging. Is there a way to reduce it? Each set of cones packaged by color, each hoop individually wrapped... I understand that this is probably a basic organization, but maybe it should be reconsidered at this level? For my package, for example, none of the packaging was useful. There were only plastic items in the box.

Nothing to report. Order quickly taken care of and shipped. The received products seem to be of quality.

No response to an email in which I asked for news about my order, received well after Christmas, box 'stuffed' in my mailbox and patched up by the post office.

Easy navigation on the site; very reasonable delivery time

Fast service

For the site, very good. But not for the delivery. I received the package dirty, covered in mud and it was punctured, so the modules had mud on them. Very disappointed with the delivery. I had to wash all the modules and there are still stains on them.

The products are great. However, the delivery was quite long.

Website a bit complex to use at the time of ordering...

Easy with the different sections.

Easy

Good quality and great order tracking.

Quick and easy order, however very disappointed by the dull colors of the balloons. The photos are misleading.

Easy to navigate site. Fast delivery.

Good.

The order was marked as delivered, but I had not received it. The delivery address was not respected. The package was delivered to another site of the Community of Communes. Fortunately, I searched and got in touch with my colleagues, which allowed me to retrieve the order.

Used to quality products from WESCO in my work, I ordered with complete confidence but am ultimately very disappointed with my order.

Fast delivery, I would have preferred the foldable mattress but it was out of stock and I couldn't wait! Otherwise, it met my expectations, although I thought it would be a bit bigger. But it will do the job. Perfect for my activity as a childminder.

Received before the expected date.

A lot of choices

Nothing to say

The chalks were all broken on the first delivery, regarding the second it was better but the packaging was still open and some chalks were also broken

When I ordered on the Wesco site, the delivery time was communicated to me, indicating that I would receive my order by December 12 at the latest. On December 12, I stayed at home to receive my order but it never arrived. The order tracking is useless, it has been indicating for several days that my package was out for delivery and that an appointment was in progress (in clear terms, nothing precise regarding the shipment, it was stuck at the same stage all along). On the evening of the 12th, I received a call from a carrier who asked me to choose a date for the delivery of this famous package. I told him that I should receive it during the day, that the site had indicated this detail to me. This was false... The carrier did not have this information. I then contacted Wesco to understand this shortcoming and this lie, and they informed me that I would receive my order within the week! Long live December 12! While when ordering they ask for a maximum delivery date... which they ultimately do not take into account. The carrier brought me my package today, December 13. But I am still disappointed with the lack of truthfulness regarding the shipping of orders. Fast shipping, delivery tracking, and taking into account a date attract the customer, but behind that, when you stay at home waiting for a package that does not arrive, it is not nice to experience. The bed is still in wonderful condition, as indicated in the photo on the site. The quality seems to be present despite a price that is still high just for a bed frame. I therefore allow myself to take away one star.

very good

Hello Product arrived in packaging

Overall good.

Very well designed site, the products are appealing

I received my item damaged due to transport, I made a complaint on the wesco site.

Package left in front of the door. It is the entrance hall of the building, anyone could have taken it.

Some difficulties placing my order on the site

Easy order and quick receipt of the item.