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A
Rating: 3 out of 5
Scratched furniture, incomplete order, impossible to assemble the furniture due to missing parts
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3 and 4 stars
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Rating: 3 out of 5
I ordered 3 references of brushes for my professional use. I received the wrong references for more than half of the items by mistake. It took several messages, photos to support, and numerous follow-ups to get responses. Finally, after all, a month later, customer service sent the correct references at their expense. I am generally satisfied... but for a first order for professional purposes, it does not allow for establishing an optimal trust relationship..
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Rating: 4 out of 5
I am satisfied with the ordered products, delivery times are correct when the products are available and navigation on the site is easy.
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Rating: 4 out of 5
Very good site, rich in proposals.
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Rating: 4 out of 5
Good.
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Rating: 4 out of 5
Corresponds exactly to what I expected. Delivery faster than expected.
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Rating: 3 out of 5
No protection for the package in a simple dirty plastic.
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Rating: 4 out of 5
Fast delivery but unpleasant delivery person, annoyed because vehicles were poorly parked in my street. Unfortunately, I am not to blame, but the delivery person did not think so and does not want to return to this street. It's a shame that this incident affects the order.
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Rating: 4 out of 5
Order placed on the site without any particular problem.
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Rating: 4 out of 5
Good product, but too expensive for everyday use.
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Rating: 4 out of 5
I am happy because I received my order quickly, the material received is very good. But I was very surprised that the delivery person was not wearing a mask during the lockdown.
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Rating: 4 out of 5
WELL RECEIVED, NO ISSUES
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Rating: 3 out of 5
I am a bit disappointed because I ordered green rugs and not blue as shown in the photo below.
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Rating: 3 out of 5
Navigation on the site is difficult, delivery in 3 parts.... for an order of 10 items! The quality of the products is mediocre.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
No major issues... a slight delay between order and delivery due to a stock problem
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Rating: 4 out of 5
Very large selection for several items
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Rating: 4 out of 5
As a childminder, I bought several items. I agree that most of the ordered items meet my expectations. I find it a shame not to retain customers. Prices remain high, however. I hope not to be disappointed over time.
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Rating: 4 out of 5
Great product! Supply problem, so the order was received in 4 parts..
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Rating: 4 out of 5
Corresponds to my order and within the deadlines.
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Rating: 4 out of 5
Very good
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Rating: 4 out of 5
very good follow-up whether by phone or later through the site. Very serious company
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Rating: 3 out of 5
the delivery time of 1 working day at €14.90 is not respected, that's expensive for shipping
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Rating: 4 out of 5
Very good and fast
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Rating: 4 out of 5
Order delivered on time despite the lockdown.
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Rating: 3 out of 5
The package was not delivered to the correct address. The parts were still suitable for our needs.
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Rating: 3 out of 5
The site did not give any news for a month after my order. I had to chase them and by miracle, they informed me that my order would ship the same day. After that, everything went well. I am just surprised by the lack of follow-up on orders. We'll chalk that up to COVID.
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Rating: 3 out of 5
I had to try three times to place my order, the site crashed every time I wanted to create my account.
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Rating: 3 out of 5
Hello, for this order I will only give this rating since I had made two separate orders, one for delivery in BOURG and one for delivery in AMBERIEU EN BUGEY, and both arrived in AMBERIEU...
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Rating: 4 out of 5
Very happy with the product but I grouped the order and I only received one instruction manual for the game, if you could send another one for my colleague, thank you in advance.
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Rating: 4 out of 5
quality products and serious order processing. Weak point: very long delivery times.
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Rating: 4 out of 5
The site is well organized, you can easily find what you are looking for. The packaging is careful.
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Rating: 4 out of 5
Good product as described. Fast delivery times.
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Rating: 3 out of 5
The delivery is very long.
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Rating: 4 out of 5
Nothing to complain about except the condition of the packages that arrive! Dirty
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Rating: 4 out of 5
Excellent quality products! However, I regret the nonexistent package tracking on the Wesco personal account... and also the fact that the items arrive in a large truck unprotected (only wrapped in a plastic bag; no box)
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Rating: 4 out of 5
Satisfactory product
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Rating: 4 out of 5
Easy navigation on the site, products are well presented
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Rating: 4 out of 5
Nothing to report
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Rating: 4 out of 5
Great order, satisfied. Only downsides, packaging carton too large and flattened hedgehog balls.
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