Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Products are quite expensive but of very good quality, nursery items, the bibs are of very good quality and durable. They are large, reaching down to the knees for 2-year-old children. I do not regret my purchase. The disinfectant products are effective and do not have a strong smell.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/05/2020
Lack of simplicity.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Quality products, some made in France, sturdy and with a variety of options. The downside: the delivery time, sometimes in several parts...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Easy, varied products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Despite the health events, things went relatively well in terms of delivery. Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Delivery-service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2020
No issues.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/05/2020
Very good site, very good product, but a downside to the delivery, I was asked for a phone number to contact the recipient who was different from me, but the delivery person only had my phone number... a bit awkward when you live 700 km away...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
Very good, slight delay in my order but I was informed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
Good site although a bit expensive...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Navigation on the site is facilitated by the ability to select criteria such as age for example. The explanations are not developed enough for me to fully understand the product. On average, I am satisfied. The delivery was very good and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Excellent products. The delivery service (92) was deplorable on two successive occasions. (Take the time to properly check the condition of the goods upon receipt)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
Navigating the site is not simple, but I still managed to partially find what I was looking for. However, regarding delivery, I had a package that was completely ripped open
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2020
Very good, except for the delivery which was a bit long... otherwise good products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/04/2020
Some products do not correspond to their intended use. Availability times are not always clearly indicated
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
Good but a bit disappointed because I had ordered a somewhat expensive bed and I had asked to make two checks over the phone, I was told yes and then it was no longer possible but otherwise very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Not very user-friendly site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
Except for a slightly slow delivery. Perfect site, perfect products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Generally reliable site, with a wide choice of toys. I particularly appreciate that the suitable ages are indicated for each toy presented.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Just the delivery time which is very long, ordered early May and received on the 25th
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2020
Incomplete order. Customer service contacted but I still have no response to this day.
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Response from Wesco
Hello, Thank you for your comment and we are sorry to hear that your order was incomplete. Our customer service has processed your request and we hope that the products meet your satisfaction. We look forward to seeing you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
A very long delivery time (order in November and received about 3 months later). However, the after-sales service is really very professional and always attentive to ensure we are satisfied. Thank you to them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2020
Very good professional products. Too bad the order arrived damaged! (Open paint can)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Fast delivery despite the attitude of the carrier. Nice phone reception. Disappointed by the size of the stickers and crayons. Otherwise, the rest of the products meet my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/05/2020
There was a problem with the order, but the after-sales service reacted very quickly and did what was necessary for the missing item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Reliability of the site, delivery time and condition of the package are perfect. Particularly during this period, as a former kindergarten teacher I know the products and trust Wesco.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/02/2020
Order placed at the end of February 2020 and delivery made on May 15, 2020, which means a wait of nearly 3 months: too late
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/05/2020
Delivery good, the site is good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2020
I sometimes have trouble finding what I'm looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
no particular comments
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2020
Fast delivery. Product conforms to the description.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
First order at Wesco - very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/05/2020
ok that's good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2020
Perfect delivery and friendly delivery person, which is rare!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Very good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2020
Very good products, delivery before the estimated date, a wide choice of products. I would set prices a bit high for some of the products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2020
Order prepared and received within a perfectly acceptable timeframe. Impeccable products. The box used for shipping was about 5 times too big. I regret this choice which harms the environment. Ecology is one of my criteria for selecting my suppliers.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2020
The carrier asked to pick up the packages from the truck, while I am a childminder and cannot leave my home when I am working. This was not specified during the order.
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