Customer reviews of Wesco

9 /10

Based on 15 079 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 14/05/2020 à 11h17 following a purchase from 08/03/2020

Product meets my expectations.

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Acheteur Vérifié

Published on 13/05/2020 à 08h23 following a purchase from 01/05/2020

Easy navigation on their page, you can easily find what you're looking for. Top-notch carrier, package delivered before the expected date and arrived in very good condition.

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Acheteur Vérifié

Published on 12/05/2020 à 21h47 following a purchase from 28/04/2020

Fast delivery, well packaged. The site is accessible but not always easy to search for a specific item.

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Acheteur Vérifié

Published on 12/05/2020 à 16h59 following a purchase from 30/04/2020

Wide choice of supplies and also some tutorials and ideas available on the site! The products received are of very good quality. I recommend

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Acheteur Vérifié

Published on 12/05/2020 à 12h28 following a purchase from 03/05/2020

Top items except for the ink pads whose ink is almost dry...

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Acheteur Vérifié

Published on 11/05/2020 à 22h08 following a purchase from 28/04/2020

delivered before the scheduled date, great

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Acheteur Vérifié

Published on 10/05/2020 à 19h48 following a purchase from 26/04/2020

Easy to track my package, clear information. However, a delivery person without a mask who does not respect barrier gestures by bringing a paper to sign without any distancing.

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Acheteur Vérifié

Published on 10/05/2020 à 19h47 following a purchase from 01/03/2020

Given the circumstances, the service is good. I was always kept informed about the progress of my order, which I finally received by post, thank you.

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Acheteur Vérifié

Published on 10/05/2020 à 17h22 following a purchase from 30/04/2020

I easily found what I was looking for on the site. The order arrived in good condition, the boxes were not damaged

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Acheteur Vérifié

Published on 10/05/2020 à 16h50 following a purchase from 03/05/2020

I quickly found the site and what I was looking for. Good explanations to make my choice and fast delivery... Good.

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Acheteur Vérifié

Published on 10/05/2020 à 16h30 following a purchase from 01/03/2020

Easy to find

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Acheteur Vérifié

Published on 10/05/2020 à 15h52 following a purchase from 03/05/2020

Complicated to find the age (when you click you end up on the size of objects but that of clothing) corresponding to the cm of the blouses

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Acheteur Vérifié

Published on 10/05/2020 à 15h39 following a purchase from 23/04/2020

One downside on the delivery service. The package was not handed directly to us. The delivery person neither called nor rang the intercom, despite our presence at home.

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Acheteur Vérifié

Published on 10/05/2020 à 15h01 following a purchase from 01/03/2020

It took a while to arrive but given the current times, it's completely understandable!

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Acheteur Vérifié

Published on 10/05/2020 à 14h12 following a purchase from 26/04/2020

Order without problems, but why so many boxes? A few brushes in a huge box seems like a lot of waste... too bad...

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Acheteur Vérifié

Published on 10/05/2020 à 14h08 following a purchase from 11/04/2020

Only downside, order arrived in two parts with about a fifteen-day delay

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Acheteur Vérifié

Published on 10/05/2020 à 01h14 following a purchase from 27/04/2020

Well done and readable

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Acheteur Vérifié

Published on 08/05/2020 à 10h01 following a purchase from 21/04/2020

fast

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Acheteur Vérifié

Published on 07/05/2020 à 07h32 following a purchase from 09/04/2020

super nice color I am a childminder and the kids love it I recommend

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Acheteur Vérifié

Published on 05/05/2020 à 22h16 following a purchase from 25/04/2020

Fast shipping and received much earlier than expected. Unfortunately, one of the paint bottles opened in one of the packages!! Packaging needs to be reviewed!!

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Acheteur Vérifié

Published on 05/05/2020 à 12h19 following a purchase from 13/04/2020

Navigation a bit tedious, too bad there is no possibility of having a paper catalog. Delivery on time. Product conforms.

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Acheteur Vérifié

Published on 05/05/2020 à 09h19 following a purchase from 20/04/2020

I really like this site, there is quality material and delivery always happens on time.

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Acheteur Vérifié

Published on 04/05/2020 à 18h28 following a purchase from 21/04/2020

A great site but unfortunately a bit expensive for a childminder.

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Acheteur Vérifié

Published on 04/05/2020 à 14h15 following a purchase from 07/04/2020

Always delighted and satisfied with my orders at Wesco. This one arrived a bit later due to the current health situation, so I obviously don't hold it against them. Items conforming and of good quality. Maybe a small disappointment regarding one of them which seemed to already be a return from another person (opened box resealed with a second tape, item with slight scratches...). Nevertheless, I recommend this serious and professional site.

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Acheteur Vérifié

Published on 04/05/2020 à 12h36 following a purchase from 22/04/2020

Site that offers items of good to very good quality. A small downside on the prices.

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Acheteur Vérifié

Published on 04/05/2020 à 12h09 following a purchase from 26/04/2020

The wall bar attachments were missing. At no point was it mentioned that they were not provided. I had to place a second order. Bad surprise for my wallet...

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Acheteur Vérifié

Published on 03/05/2020 à 17h49 following a purchase from 22/04/2020

A paint can leaked in the package which was returned... so disappointed.

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Response from Wesco Published on 05/05/2020

Hello and thank you for your feedback. We apologize for the delivery that did not meet Wesco's quality commitments. To address your complaint, we invite you to contact our customer service by email at [email protected] and send them photos of your product.

Acheteur Vérifié

Published on 03/05/2020 à 12h30 following a purchase from 23/04/2020

A bit slow shipping

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Acheteur Vérifié

Published on 02/05/2020 à 15h46 following a purchase from 23/04/2020

I had an issue with my previous order. I sent you an email and never received a response. Disappointing customer service!!

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Acheteur Vérifié

Published on 02/05/2020 à 14h15 following a purchase from 21/04/2020

Had the same problem with a Chronopost delivery: several texts indicating that the package would be delivered at such time at home which I do not leave because I am confined! And the last text to say that the package was dropped off at a relay point! I do not understand...

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Acheteur Vérifié

Published on 01/05/2020 à 08h53 following a purchase from 09/04/2020

Very good and clear site, however the packaging needs to be reviewed... and the shipping costs too..

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Acheteur Vérifié

Published on 30/04/2020 à 16h01 following a purchase from 16/04/2020

good, nothing to say

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Acheteur Vérifié

Published on 28/04/2020 à 15h18 following a purchase from 20/04/2020

Very good site. I recommend.

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Acheteur Vérifié

Published on 28/04/2020 à 11h03 following a purchase from 20/04/2020

Nothing to report

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Acheteur Vérifié

Published on 28/04/2020 à 10h23 following a purchase from 17/04/2020

Quality products and very fast

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Acheteur Vérifié

Published on 27/04/2020 à 19h27 following a purchase from 26/03/2020

good

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Acheteur Vérifié

Published on 27/04/2020 à 14h38 following a purchase from 16/04/2020

Very good brand, package delivered on the right date.

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Acheteur Vérifié

Published on 27/04/2020 à 14h13 following a purchase from 17/04/2020

Shipping box too large... the pack of chalk was moving around and was open... 2 chalks were broken as a result. And the small boxes of stickers were also moving around in the big box.

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Acheteur Vérifié

Published on 26/04/2020 à 17h00 following a purchase from 14/04/2020

Package arrived open at a company at 3 rue de my planned delivery location. Phew, everything was there. Change your delivery service provider.

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Acheteur Vérifié

Published on 26/04/2020 à 16h16 following a purchase from 10/04/2020

Wide choice of products!

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