Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
wide range of products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/06/2019
Xxxx
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2019
.........
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/05/2019
Quality products but relatively expensive, even very expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2019
received my parcels on the right date, however one of the furniture parcels was damaged but fortunately not its contents!! Otherwise, a well-packaged changing mat, the packaging was not damaged but the mat inside had a tear all the way through!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/05/2019
satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/05/2019
Hello, I am disappointed because the Rody bouncing ball is not identical to the one I ordered and for my autistic son it was very important that it be identical to the one he designated to receive as a gift, as a result I will have to order another one on another site exactly as he wishes, since the one you sent me does not match your image of the green Rody on your site. Indeed, I wanted a green Rody with blue on top but I received a green Rody with orange. Please know that for an autistic person this is very upsetting. Also in the future, I do not think I will place another order with you, as I remain dissatisfied with this bouncing ball which is still relatively expensive given my low income. Best regards, Delphine Rosello
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Response from Wesco
Thank you for this feedback. We attach great importance to the quality of our products. Our after-sales service is at your complete disposal directly by email at [email protected]. Please also note that we cannot publish your review as it contains personal data: First name and Last name. We improve every day and hope that you will trust us again in this process.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2019
many choices
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2019
the response time of the logistics service when a part is missing for assembly needs improvement
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/05/2019
A bit complicated
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2019
In general, Wesco products are suitable for young children, very good order tracking and correct delivery times
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2019
Delivery a bit slow but product is great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2019
Responsive service at the time of the order but also after the sale.
Small downside on early childhood furniture: the storage lockers are really very fragile.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2019
1st order went very well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/05/2019
Very complete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2019
I really like the site and if I need any clarifications, they are very kind over the phone
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2019
disappointed with the delivery time, not informed that some products were not available, the shipment was postponed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
Quality item
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/05/2019
After-sales service needs improvement. No response following delivery not conforming to my order.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2019
As a non-professional customer, we do not know what we can order, that is to say only family or others
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/05/2019
Very good
Fast shipping
Package very well protected
Too bad we have to pay shipping fees = many sites today do not charge shipping fees.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2019
Very comprehensive site and very interesting items
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/05/2019
DELIVERY TIMES NOT RESPECTED: I had to postpone my event. Products conform to what was expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2019
Very clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
No problem... conforms to the initial order..!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/05/2019
Good, but you need to check the dimensions as the photos are misleading
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
Speed of delivery, product conformity but a slight lack of description on how to use the plates (not possible with a machine).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2019
Well-organized site, with a good selection!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2019
Easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2019
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/05/2019
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2019
given deadlines = actual deadlines. Nothing to report... Except maybe not to put the giant cushion directly in the box without protective 'paper'. A sheet or plastic to protect the toy would not have been too much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2019
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
Fast shipping, what I received totally matched what I ordered. Too bad the packaging box was so big for such a small item...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2019
Informed about the different items and then notified of availability
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2019
Good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
This site has a wide variety of products and is very reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2019
The products are quite well described
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Perfect, nothing to complain about
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2019
Easy to navigate site
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