Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3 and 4 stars

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Acheteur Vérifié

Published on 23/04/2019 à 08h42 following a purchase from 10/04/2019

nothing negative to say

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Acheteur Vérifié

Published on 23/04/2019 à 00h25 following a purchase from 10/04/2019

Interesting and rich site!

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Acheteur Vérifié

Published on 22/04/2019 à 21h16 following a purchase from 14/04/2019

Faithful to the photo on the site. Exactly what I expected. It's a gift for my grandson. No risk as the fruits are large enough not to be swallowed and not too large to be grasped by the hands of a 2-year-old child.

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Acheteur Vérifié

Published on 22/04/2019 à 16h25 following a purchase from 15/04/2019

Carefully packaged order received quickly. Review the accuracy of the product description.

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Acheteur Vérifié

Published on 21/04/2019 à 20h41 following a purchase from 11/04/2019

SLEEPING BAGS for cots

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Acheteur Vérifié

Published on 21/04/2019 à 12h56 following a purchase from 12/04/2019

Good site easy to use

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Acheteur Vérifié

Published on 21/04/2019 à 00h00 following a purchase from 11/04/2019

Delivery times a bit long but okay...

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Acheteur Vérifié

Published on 20/04/2019 à 21h12 following a purchase from 10/04/2019

Clear and easy to use

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Acheteur Vérifié

Published on 20/04/2019 à 18h06 following a purchase from 10/04/2019

A check of the order just before its departure would have prevented me from receiving a footrest instead of the large bin ordered. Adhering to the delivery date announced in the order confirmation would have allowed me to refuse the wrong package immediately. The processing time for these errors, for which I am not responsible, is too long compared to a normal order.

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Response from Wesco Published on 03/05/2019

Hello and thank you for your feedback, it allows us to implement everything to improve the quality of our service. We hope you are satisfied with your bin and will not hold this delay against us too much.

Acheteur Vérifié

Published on 20/04/2019 à 15h29 following a purchase from 09/04/2019

Satisfied

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Acheteur Vérifié

Published on 20/04/2019 à 12h44 following a purchase from 10/04/2019

Upon receipt, the packaging box was torn in 2 places, luckily the merchandise was intact

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Acheteur Vérifié

Published on 18/04/2019 à 15h14 following a purchase from 04/04/2019

The barrier connections are not provided with it, not explicit enough on the site 😕 Too bad

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Acheteur Vérifié

Published on 18/04/2019 à 14h15 following a purchase from 10/04/2019

Perfect delivery by carrier. Order compliant, quality material

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Acheteur Vérifié

Published on 17/04/2019 à 23h35 following a purchase from 10/04/2019

very good, items received on the scheduled dates, well packaged... even too much for my taste, huge box for two rather small items - I received it at home - why such a big box??

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Acheteur Vérifié

Published on 17/04/2019 à 22h02 following a purchase from 07/04/2019

Rather intuitive site

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Acheteur Vérifié

Published on 17/04/2019 à 18h46 following a purchase from 07/04/2019

the site is great... but it doesn't detail the specifications of products (Montessori games or others) enough

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Acheteur Vérifié

Published on 17/04/2019 à 14h46 following a purchase from 08/04/2019

Delivery time a bit long, too bad

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Acheteur Vérifié

Published on 17/04/2019 à 08h25 following a purchase from 05/04/2019

Well-organized site by category

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Acheteur Vérifié

Published on 16/04/2019 à 22h12 following a purchase from 08/04/2019

Order received quickly. However, it's a shame that we cannot have the product delivered to a parcel relay or Mondial Relay. We have to wait for the delivery person and that's a big star less.

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Response from Wesco Published on 19/04/2019

Hello and thank you for your comment. You can choose the parcel relay delivery option. However, we cannot force businesses to accept large packages. We hope your new bed brings you satisfaction.

Acheteur Vérifié

Published on 16/04/2019 à 21h04 following a purchase from 08/04/2019

good

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Acheteur Vérifié

Published on 16/04/2019 à 16h24 following a purchase from 03/04/2019

I placed an order for an amount of €250 and it wasn't even verified before being sent. I received an item that was poorly manufactured in the factory. I am also disappointed with my supposedly odorless bin which smells just as much as any other bin every time I add a layer.

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Response from Wesco Published on 29/04/2019

Hello and thank you for your feedback. All the material we sell is screened by our integrated quality laboratory as well as external quality laboratories. When an item is defective, we invite you to contact our after-sales service as soon as possible by email at [email protected]. If the item really does not suit you, you have up to 20 days to retract your order.

Acheteur Vérifié

Published on 16/04/2019 à 13h55 following a purchase from 09/04/2019

Finally a site dedicated to education, top-notch perfect for all joys.

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Acheteur Vérifié

Published on 16/04/2019 à 07h59 following a purchase from 01/04/2019

Effective.

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Acheteur Vérifié

Published on 15/04/2019 à 17h59 following a purchase from 03/04/2019

The site is quite good.

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Acheteur Vérifié

Published on 15/04/2019 à 14h54 following a purchase from 06/04/2019

I really liked the keychains because they are quite large.

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Acheteur Vérifié

Published on 15/04/2019 à 14h26 following a purchase from 03/04/2019

Fast.

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Acheteur Vérifié

Published on 15/04/2019 à 13h09 following a purchase from 29/03/2019

Average delivery time different from what was announced.

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Acheteur Vérifié

Published on 15/04/2019 à 10h28 following a purchase from 02/04/2019

Improve the ease of purchase by an associative company (currently not possible to send a check!)

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Response from Wesco Published on 19/04/2019

Hello and thank you for your comment. Administrations, and especially municipalities, generally only pay by mandate. This is therefore the solution we have adopted with this type of client.

Acheteur Vérifié

Published on 15/04/2019 à 08h39 following a purchase from 05/04/2019

Fast shipping and in accordance with the order

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Acheteur Vérifié

Published on 15/04/2019 à 08h36 following a purchase from 04/04/2019

Efficient and quick in delivery

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Acheteur Vérifié

Published on 15/04/2019 à 06h37 following a purchase from 03/04/2019

Your site is quite clear and the products seem correct to me

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Acheteur Vérifié

Published on 15/04/2019 à 05h05 following a purchase from 03/04/2019

Fast

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Acheteur Vérifié

Published on 13/04/2019 à 17h58 following a purchase from 29/03/2019

Order received quickly, products well packaged, but expensive prices, not accessible to everyone!

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Acheteur Vérifié

Published on 10/04/2019 à 21h21 following a purchase from 18/03/2019

The products are good but the delivery was not great: a pack of stickers arrived not very quickly, not left in the mailbox, so I had to wait until Saturday to pick them up at the post office!!!! Very long for a product I needed quickly!

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Acheteur Vérifié

Published on 09/04/2019 à 18h52 following a purchase from 28/03/2019

Poorly packaged, the makeup stones were upside down, some of which were broken

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Acheteur Vérifié

Published on 09/04/2019 à 18h51 following a purchase from 27/03/2019

Search engine not very efficient

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Acheteur Vérifié

Published on 09/04/2019 à 15h02 following a purchase from 30/03/2019

Good, quality products. A bit long shipping

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Acheteur Vérifié

Published on 09/04/2019 à 07h25 following a purchase from 22/03/2019

Carrier to avoid: no delivery time during the day, no call before or after, and I had to go pick it up myself afterwards. I paid for delivery for nothing

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Response from Wesco Published on 19/04/2019

Hello and thank you for your feedback. We are sorry that you are not satisfied with the delivery and have reported the information to the carrier so that this does not happen again. However, we hope that your order brings you satisfaction.

Acheteur Vérifié

Published on 08/04/2019 à 21h53 following a purchase from 15/03/2019

I am satisfied, I do not give 5 stars because of the delivery error

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Acheteur Vérifié

Published on 08/04/2019 à 18h27 following a purchase from 31/03/2019

Well done

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