Customer reviews of Wesco

Hello and thank you for taking the time to share your feedback with us. We regret that you encountered difficulties in finalizing your order on our site. Our customer service is at your disposal at 05 49 800 166 to assist you in navigation or placing an order, do not hesitate to contact us with any questions. Payment by administrative mandate is indeed reserved for administrations, but it is possible to select the option 'I am not the billed party' and pay for the order using a commitment voucher. Regarding your feelings about the quality of our products, we assure you that we remain fully attentive to their robustness, safety, and durability. If you notice a defect on an item, our customer service can be reached at [email protected] and will handle your request. We sincerely thank you for your loyalty and the trust placed in Wesco over the years. We look forward to seeing you again soon on wesco.fr. Have a nice day.

Hello, and thank you for bringing the situation to our attention. We sincerely apologize for the partial delivery of your order. Our customer service has already initiated the reshipment of the missing package. We thank you for your understanding and hope to have the opportunity to provide you with a fully satisfactory experience on your next order. Have a nice day.

Hello, and thank you for bringing the situation to our attention. We sincerely apologize for the partial delivery of your order. Our customer service is in contact with the carrier to locate the missing package. We are sorry for this inconvenience that is beyond our control and are doing everything necessary to resolve the situation as quickly as possible. If you have any questions, we are here to assist you at 05 49 800 166. Have a nice day.

Hello and thank you for sharing your feedback with us. We are sorry for the issues encountered and extend our sincerest apologies. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching photos of the products received). At the same time, we have forwarded your feedback on the drilling to our quality service so that a stock check can be carried out to ensure that this is indeed an isolated case. We thank you in advance for your information and hope to have the opportunity to offer you a better experience on your next order. Have a nice day.

Hello and thank you for taking the time to leave a review. After checking, the delivery of your order was indeed made within the announced timeframe, visible in your order confirmation. We hope that despite this impression of a long delay, the product brings you complete satisfaction and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.

Hello and thank you for taking the time to share your experience with us. We sincerely apologize as the delivery service did not meet our quality commitments. We have forwarded your feedback to our logistics department so that necessary actions can be taken with the concerned carrier. We hope that the received products meet your satisfaction and that we will have the pleasure of welcoming you back to our site soon. Have a nice day.

Hello and thank you for taking the time to inform us of the situation by leaving a review. We sincerely apologize for the inconveniences encountered. To provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching photos of the damaged products). We thank you in advance for your cooperation and hope to have the opportunity to offer you a fully satisfactory experience during your next visit to our site. Have a nice day.

Hello and thank you for sharing the situation with us. We sincerely apologize for the quality of the product that did not meet our commitments. To provide you with a solution, we invite you to write to us at [email protected] (reminding us of your order number, the relevant reference, and attaching a photo of the non-compliant product). We thank you in advance for these details and hope to regain your trust during your next order on our site. Have a nice day.

Hello and thank you for taking the time to leave a review. After checking, your package was indeed delivered within the announced deadlines at the time of your order confirmation. We hope that despite this wait, your items bring you satisfaction and that we will have the opportunity to offer you a more satisfying experience on your next order on our site. Have a nice day.

Hello and thank you for taking the time to leave a review. We sincerely apologize for the failure to meet the delivery deadline and fully understand your dissatisfaction. Your feedback regarding the assembly of the straps has been forwarded to our design team. We hope that the deck chair will still bring you satisfaction in use and we look forward to seeing you again on your next order. Have a nice day.

Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.

Hello and thank you for taking the time to leave a review. We sincerely apologize for the partial delivery of your order. Our customer service is following up on your case and is doing everything necessary to ensure that the missing items reach you very soon. We sincerely regret this situation and hope to provide you with a fully satisfactory experience on your next order on our site. Have a nice day.