Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Good product but delivered late with zero communication
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
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Gerard M.
Rating: 3 out of 5
following a purchase from 21/08/2025
Very good quality product and as described. However, 3 stars because of a delay on the announced delivery date at the time of purchase, damaged package and apparently transported without care, but fortunately the contents were intact, and finally missing one bolt out of the 8 expected to assemble this table.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sorry that your package suffered the hazards of transport and we would like to apologize for the delivery delay. For the missing part, we invite you to contact us at [email protected] (specifying the order number, the relevant reference, and the missing part) so that we can remedy this problem. We thank you for your loyalty and patience. We look forward to seeing you again soon on our site. Have a nice day.
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Ecole Pablo Picasso -.
Rating: 3 out of 5
following a purchase from 05/06/2025
Order received after the school return when it was placed at the beginning of June...
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that the delivery time was not respected and we offer our sincerest apologies. We understand your frustration, especially since the return is an important period for a school. After verification, we found that there was a delay in preparing your order, followed by temporary storage (during the school's closure for holidays) and finally a longer than expected delivery time. We hope you will give us the opportunity to fully satisfy you on your next order on our site. Have a nice day.
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-Les Diablotins M.
Rating: 4 out of 5
following a purchase from 25/07/2025
A lot of delay for the receipt of the package
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Eva C.
Rating: 3 out of 5
following a purchase from 16/08/2025
Nothing to complain about regarding the products, however the announced delivery time was not respected.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
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Christine B.
Rating: 4 out of 5
following a purchase from 18/04/2025
good product true to the catalog image correct delivery
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Micro-Crèche Les Petits Bouchons De Waben -.
Rating: 3 out of 5
following a purchase from 29/06/2025
Large order for the opening of a micro-crèche, missing items, very difficult customer service to reach.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We know how important the opening of a micro-crèche is and we are particularly sorry for the missing items as well as the difficulties encountered in reaching us. To resolve the situation, could you please write to us at [email protected] specifying your order number and the concerned products? Our customer service team will handle your request as soon as possible. With our renewed apologies, we hope to regain your trust with your next order. Have a nice day.
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Nassira T.
Rating: 3 out of 5
following a purchase from 21/08/2025
I did not receive the order as expected
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sorry that you did not receive your order within the expected timeframe and understand your disappointment. After checking, it seems that the address provided for delivery was incomplete, which delayed the shipment. Our customer service has taken charge of your case and is organizing a new shipment as soon as possible. We thank you in advance for your patience and wish you a very good day.
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Ecole Montessori Main Dans La Main -.
Rating: 4 out of 5
following a purchase from 01/07/2025
Chairs that meet our expectations. To see the quality over time. Delivery date not respected.
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Multi Accueil Les Petits Pas M.
Rating: 4 out of 5
following a purchase from 01/08/2025
The replacement mattress covers really smell very strong and are not usable at the moment.
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Niamé D.
Rating: 3 out of 5
following a purchase from 23/06/2025
I anticipated my order to receive it on a specific date, but ultimately the date was not respected, which is a shame.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sorry that the delivery did not meet your expectations and we apologize. After verification, your order was indeed validated in a single shipment, which means it is shipped only when all items are available. In your case, one of the references was being restocked, which delayed the shipment. You should have normally received an information email regarding this. We understand your disappointment nonetheless and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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M.a.m L.
Rating: 3 out of 5
following a purchase from 26/06/2025
Order delivered one month later than expected
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the delivery delay, which was due to a longer than expected supply delay on one of the references. We understand your disappointment and regret this situation. Nevertheless, we hope that you will trust us again and we look forward to seeing you soon on our site. Have a nice day.
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Praud A.
Rating: 4 out of 5
following a purchase from 13/08/2025
very good I am happy but the mattress without the smell of plastic but otherwise perfect
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- M.
Rating: 4 out of 5
following a purchase from 08/07/2025
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Camille R.
Rating: 4 out of 5
following a purchase from 02/08/2025
Stop the ads in the packages thank you
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Christel L.
Rating: 4 out of 5
following a purchase from 31/07/2025
Speed for shipping. The packaging for the 2kg6 can is not appropriate as it is dented and the post must have repackaged it. Packaging is important for certain products, even with the ecological trend, one should not overdo it.
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Stephanie H.
Rating: 4 out of 5
following a purchase from 31/07/2025
For once, fast delivery. Quality of the products excellent. However, I had a delivery note in my package that did not concern me.
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Jean-Luc H.
Rating: 4 out of 5
following a purchase from 27/07/2025
Delivery time respected. The two items match what I expected with a caveat. I would have preferred the tickets printed double-sided.
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Ept Grandorlyseinebievre -.
Rating: 4 out of 5
following a purchase from 09/07/2025
Everything is ok
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Ime Le Beau Marais I.
Rating: 4 out of 5
following a purchase from 21/07/2025
serious
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Audrey D.
Rating: 4 out of 5
following a purchase from 20/07/2025
Everything went well. Quick
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Sophie G.
Rating: 4 out of 5
following a purchase from 03/07/2025
Instead of receiving 4 bibs of the same size at the price of €6.12 each, I received only 3 and one, of a smaller model that was charged at the price of the large ones
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Response from Wesco
Hello and thank you for sharing the situation by leaving a review. We are sorry for the problem encountered and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching photos of the bibs)? Our customer service team will get back to you afterwards to remedy this situation. We thank you in advance for your cooperation and hope to have the opportunity to offer you a better experience on your next order. Have a nice day.
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Mairie De Bayac -.
Rating: 4 out of 5
following a purchase from 18/07/2025
Order and delivery ok
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Abida S.
Rating: 4 out of 5
following a purchase from 20/07/2025
Good
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Farandole -.
Rating: 4 out of 5
following a purchase from 17/07/2025
the choice and quality are appreciable
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Nolwenn P.
Rating: 4 out of 5
following a purchase from 19/07/2025
Good products
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Ludotheque -.
Rating: 4 out of 5
following a purchase from 17/07/2025
Hello, I am happy and satisfied with my purchases as well as the delivery. Just for your information, the plastic plates for the Fantacolor mosaic could be better protected, as out of the five, one of them arrived with a small corner broken, the one that is used to hold the sheets. This does not prevent usage, as there are still three left to hold the sheet, but it is still annoying, knowing that the product is new.
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Response from Wesco
Hello and thank you for sharing your experience with us. We are delighted that your order and its delivery have met your satisfaction. We also thank you for taking the time to explain the quality issue encountered with one of the grids (probably due to the uncertainties of transport). We will forward your feedback to our quality service, and if you wish, you can write to us at [email protected] (specifying your order number, the reference, and attaching a photo of the defective product). Our customer service will get back to you afterwards to provide a solution. We thank you for your trust and will be happy to see you again soon on wesco.fr. Have a nice day.
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Sylve G.
Rating: 3 out of 5
following a purchase from 17/07/2025
One of the books is damaged on the spine (presence of glue)
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sorry for the quality issue encountered with one of the books and we sincerely apologize. We invite you to write to us at [email protected] (specifying your order number, the product reference, and attaching a photo of the product with the defect). Our customer service will get back to you afterwards. We hope to have the pleasure of seeing you again soon on wesco.fr and wish you an excellent day.
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Aurore P.
Rating: 4 out of 5
following a purchase from 17/07/2025
I am satisfied even if it remains a bit expensive.
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Mairie -.
Rating: 4 out of 5
following a purchase from 16/04/2025
Order placed in April. Delivery in 3 stages, with the last package in mid-July. A bit late for the last one!
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the delivery delay, which was due to a longer than expected supply time for one of the items in your last package. We hope you will trust us again and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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- C.
Rating: 4 out of 5
following a purchase from 15/07/2025
quick!
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Sandrine P.
Rating: 4 out of 5
following a purchase from 27/06/2025
Very good.
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Virginie P.
Rating: 3 out of 5
following a purchase from 07/07/2025
Order compliant, of good quality. Very fast shipping for the first package. I would have liked to benefit from free shipping (as a childminder with a small budget)
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are delighted that your order has met your satisfaction. Regarding shipping costs, we invite you to regularly check our Promo Codes page (https://www.wesco.fr/codes-promos.html) to discover current offers, some of which may include free delivery (subject to conditions). Furthermore, we invite you to join our Wesco Club, a loyalty program that allows you to benefit all year round from exclusive advantages: private sales, vouchers, free delivery... To learn more about the Wesco Club, visit here: https://www.wesco.fr/clubs-avantages-wesco.html. Thank you for your trust, and we look forward to seeing you soon on wesco.fr. Have a nice day.
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Natacha H.
Rating: 4 out of 5
following a purchase from 07/07/2025
I purchased the 2nd Wesco bunk bed, the quality is there, however in 2/3 years the increase in the purchase price of the item is significant and it's a shame
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are delighted that the quality of our bunks meets your satisfaction. Regarding the price increase, we understand your comment. This increase is part of the overall adjustment of our rates in recent years. In the face of rising manufacturing costs, raw materials, and transportation, we are sometimes forced to revise certain prices. However, we do our utmost to limit these repercussions while maintaining a high level of quality and safety across all our products. We hope to continue supporting you in your projects and to see you again soon on wesco.fr. Thank you for your trust and loyalty. Have a nice day.
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Lorine F.
Rating: 3 out of 5
following a purchase from 06/07/2025
I am satisfied, however, a mattress protector was a bit dirty because the plastic was pierced
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are delighted that you are generally satisfied with your order, but we regret that one of the products was received in poor condition. If you wish, do not hesitate to write to us at [email protected] specifying your order number, the relevant reference, and attaching a photo of the product. Our customer service will review your request and get back to you as soon as possible. We thank you for your trust and hope to see you again soon on wesco.fr. Have a nice day
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Alsh Les Ecureuils De Coubon -.
Rating: 4 out of 5
following a purchase from 26/06/2025
FOR THE MOMENT WE ARE SATISFIED WE WILL SEE IN TIME
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Na La Chapelle Saint Aubin C.
Rating: 4 out of 5
following a purchase from 16/06/2025
high quality bibs. very beautiful colors.
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Crèche Du Baron -.
Rating: 4 out of 5
following a purchase from 27/06/2025
Games as described and in good condition, delivery ok
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Maryline R.
Rating: 3 out of 5
following a purchase from 02/05/2025
Happy with my article but long wait time. Difficult to reach customer service. I would have liked to know that the item was out of stock for more than a month and a half when I ordered
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are pleased that the item meets your satisfaction, but we sincerely regret the delays encountered and the difficulties in reaching our customer service. We understand your disappointment and we would like to extend our sincerest apologies for this lack of visibility. We thank you for your loyalty and patience. We hope to have the pleasure of seeing you again soon on wesco.fr under better conditions. Have a nice day
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Viviane R.
Rating: 4 out of 5
following a purchase from 30/06/2025
Good. Bought textile paint. Satisfied, goes well on the hands, great result. Just the sienna color: in the photo we expect orange and in fact it's dark brown.
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