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A
Rating: 4 out of 5
Good product, rather fast delivery without problems
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Many sections and subsections
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A
Rating: 4 out of 5
Difficulties in communicating the opening hours of my midwife practice. Otherwise, the product completely meets my expectations.
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A
Rating: 4 out of 5
Attractive items but navigation on smartphone (menu) is not easy. Fast delivery but you have to be present all day to receive the package!
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
You have a problem with packing the parcels. I had ordered a set of 5 one-liter bottles of paint with 1 one-liter bottle of glue, and in the package, all the bottles were loose, without any padding to secure them, which caused one bottle to break during transport and a refusal and return of the package. I wanted to use the paint quickly with the children I care for, but that will have to wait until Wesco accepts my return to allow me to reorder.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize and are doing everything possible to arrange a quick exchange of the product.
A
Rating: 4 out of 5
Great site for our profession as childminders. Prices a bit high but superb quality. I recommend.
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A
Rating: 4 out of 5
Functional site
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A
Rating: 3 out of 5
when you don't have an account and want to place an order, the steps are a bit confusing
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A
Rating: 3 out of 5
Complicated site
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A
Rating: 4 out of 5
Delivery time to be improved
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A
Rating: 3 out of 5
Could be improved in the logic of the sections.
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A
Rating: 4 out of 5
Good quality material. However, there was an issue with the delivery quality, package was damaged.
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A
Rating: 4 out of 5
The website is unfortunately a bit slow and not very user-friendly, but the products are excellent
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A
Rating: 4 out of 5
I just discovered this site. To see
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A
Rating: 4 out of 5
Good site, but a bit slow in shipping
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A
Rating: 4 out of 5
nothing to say about the site
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A
Rating: 4 out of 5
Very clear site and easy to find what you are looking for.
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A
Rating: 4 out of 5
very fast delivery
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 3 out of 5
The products are of very good quality but the description on the site is too brief, I mistakenly ordered poufs instead of pears. Not very serious but a bit annoying.
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A
Rating: 4 out of 5
Delivered quickly, well packaged, product corresponding to what I ordered.
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A
Rating: 3 out of 5
The ordered products meet my expectations. However, I was delivered after the indicated date, and since I absolutely needed my order in the following days (and I had received nothing nor been informed...), I tried to contact Wesco by phone several times without success, which was quite stressful... Finally delivered on time for my events and very happy with my purchases!
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Response from Wesco
Thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The customer service was not carried out according to Wesco's commitments and we apologize for that. We are doing everything we can to ensure this does not happen again and wish you to have good times with your family.
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Simple, with many references.
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A
Rating: 4 out of 5
Clear and practical site.
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A
Rating: 4 out of 5
Good product quality
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A
Rating: 4 out of 5
Very good site full of things for my job as a childminder
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A
Rating: 4 out of 5
Very good but think about resizing your packages. Ours was disproportionately large for the contents.
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A
Rating: 4 out of 5
Very easy to use, just improve the ergonomics for account creation, this part of the site is not very clear.
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A
Rating: 4 out of 5
Ideal site for everything related to children, prices are a bit high for childminders.
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A
Rating: 3 out of 5
Delivery time too long
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A
Rating: 4 out of 5
Correct
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A
Rating: 3 out of 5
The site is very good but I am disappointed with the material, I probably ordered too quickly without reading all the presentation details.
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A
Rating: 4 out of 5
+ Fast delivery, simple order to make. - The box of solids was a bit dented at the corner, which is a shame.
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A
Rating: 4 out of 5
Clear and easy to use
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A
Rating: 4 out of 5
Good material but delivery times not respected.
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A
Rating: 3 out of 5
The searches are not smooth
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A
Rating: 4 out of 5
Following our various orders, we find that each time the packaging of certain items is damaged, which has sometimes led us to call customer service.
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