Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I am happy with the product and that is why I give 2 stars! Indeed, my item was delivered to another person, at another address! Fortunately, this person saw my number on the package and honestly contacted me. I then had to go pick up my package from this person! What a shame to have to pay shipping costs for a package scheduled for May 7, which arrived on the 4th!!!!
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/04/2018
very well designed, easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2018
Precise and friendly communication. Impeccable delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2018
super pro
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2018
The site is well designed but I needed to call the purchasing service (which turned out to be more effective and I thank).
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/04/2018
Order delivered a week after the specified date, without any information.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2018
Good products suitable for children.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
good material
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2018
Very well done but the delivery was delayed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/04/2018
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2018
The site is good but there are a few small difficulties in finding items without having the catalog reference.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2018
easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2018
Simple. Satisfactory quality/price ratio. Products as described. Fast delivery time. I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/03/2018
Very good material, however there was a delay in the order for which we received an explanation email only a week later. Also, a purchase of colored sheets that I thought were cardboard and which are not.
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Response from Wesco
Hello and thank you for this comment. The ordered sheets have a weight of less than 130g and cannot be considered as cardboard. They are lightweight papers, easy to fold, crumple, and cut, ideal for all 'dry' drawing techniques: colored pencils, graphite, pastel, markers... Prefer a weight greater than 130g to obtain something more rigid.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2018
The purchase itself poses no problem but the delivery method (home delivery) was not respected. The package was dropped off at a relay point before the presumed delivery date without any prior trace of a visit to the home. We will hesitate to make another purchase for this reason.
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Response from Wesco
We thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2018
Good fast delivery and well packaged nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
order delivered on the right date, only downside for me no customer account despite the orders I place for my organization no commercial offer...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/04/2018
Hello,
This order concerns a baby registry. My order is sent directly to the recipient. I would have liked to be informed of the shipment and/or receipt of my order.
Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/03/2018
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2018
Serious and punctual
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2018
Very good product but delivery could be free
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2018
easy consultation of products on this site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/03/2018
super order but I was delivered in front of my gate luckily my husband was able to carry the structure as he was on leave our house is quite far from the gate the delivery person did not offer to carry the structure not great
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/02/2018
always problems with refunds for undelivered products but the items are correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Delivery a bit long, but quality material
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2018
Received on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/03/2018
okok
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/03/2018
no order issues. However, tedious delivery! The carrier delivers once to a pharmacy, does not bother to call so no material and when I call them, I reach an extremely unpleasant person, who directs you to another number that never answers!
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2018
Many products... sometimes a bit expensive but the quality is there
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
Judicious choice of items in the catalog
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/03/2018
Good site, good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2018
NOTHING TO REPORT
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/03/2018
Good site but bug at the order level (customer title)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/03/2018
meets expectations
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2018
It's a shame that the comments are not respected!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Good, no problems to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/03/2018
Nothing to report!!!! Delivered on time!!! Serious site!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/03/2018
Delivery date not respected
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Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The tracking of your order was not done correctly and we apologize for that. A technical problem triggered a delivery a few days earlier than you requested. Our logistics service is aware of the situation and will take the necessary measures to ensure that this does not happen again.
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