Customer reviews of Wesco

Hello and thank you for taking the time to share your feedback. We are sincerely sorry to learn that you have encountered recurring difficulties with our delivery times. These delays are related to supply difficulties on certain references, some of which were unfortunately included in your last order. Aware of the inconvenience caused and concerned about making our deadlines more reliable, we are expanding our panel of suppliers to better secure our stocks. These concrete actions should significantly improve the situation in the coming weeks. Your loyalty is precious to us and we sincerely hope to regain your trust by offering you a smoother shopping experience with your future orders. Our customer service is of course at your disposal if you have any questions at 05 49 800 166. Thank you again for your trust and your patience. Have a nice day.

Hello and thank you for taking the time to share your feedback with us. We are happy to read that the ordered products meet your expectations. However, we regret that the delivery to your home did not meet our quality standards. We will forward your feedback to our logistics department so that the necessary actions can be taken with the concerned carrier. We thank you for your loyalty and hope to have the pleasure of seeing you again soon on wesco.fr. Have a great day.

Hello and thank you for taking the time to leave a review. Your order was scheduled for delivery between June 14 and June 17. According to the information we have, it was delivered on June 16 within the initially planned timeframe. We hope your order brings you complete satisfaction and we look forward to seeing you again soon on wesco.fr. Have a great day.

Hello and thank you for taking the time to share your experience. We are delighted to read that our products and your experience on our site bring you complete satisfaction. However, we regret the difficulties encountered during delivery. After checking with the carrier, it appears that access to your home was not feasible with the vehicle used, which necessitated direct contact to arrange an alternative delivery. We understand that this solution may have been inconvenient for you and we sincerely regret the wait caused. Your satisfaction remains our priority, and we hope that your next order will go more smoothly. Have a nice day.

Hello and thank you for taking the time to share your situation with us. We are sorry that the delivery was not as expected. In order to identify any potential malfunction and remedy it, we would need more details. Could you please write to us at [email protected] specifying your order number, the intended delivery address, as well as the address to which the package was delivered? We thank you in advance for your cooperation and remain at your disposal. Have a nice day.

Hello and thank you for taking the time to leave a review. Indeed, the boards are not numbered in the assembly instructions because they are easily identifiable by their shapes and holes. We hope that the product will still bring you satisfaction. We look forward to seeing you again soon on our site. Have a nice day.

Hello and thank you for taking the time to share your feedback. We are pleased that the product met your satisfaction, but we sincerely regret that the delivery did not meet your expectations. After verification, your order was indeed delivered within the timeframes announced in your order confirmation. However, we understand that the wait may have seemed long, and please be assured that our teams are doing everything possible to prepare and ship orders as quickly as possible. By choosing to order on our site, you support the employment of our 250 employees and opt for a delivery with a much lower carbon impact compared to an order shipped from another continent. Finally, according to our general terms and conditions and the usual services of carriers, delivery unfortunately cannot be made upstairs. We thank you in advance for your understanding and hope to have the opportunity to provide you with a better experience on your next visit. Have a nice day.

Hello and thank you for your feedback regarding your order. After checking, you were delivered within the timeframes announced in your order confirmation (between 23/04 and 25/04). Furthermore, the timeframes mentioned in our general sales conditions are only indicative and depend on various factors such as product availability or the date of order registration. We hope that in light of this information you will trust Wesco again for your future purchases. Have a nice day.