Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Quality and pedagogy are two sure values at Wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
beautiful material quickly delivered very well packaged well done!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/11/2019
very chaotic delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Quick order and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
Everything arrived as ordered and on time for my daughter's 7th birthday. The children were all delighted to decorate their apron.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Fast and compliant delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/11/2019
big delivery delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
VERY GOOD PRODUCT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Fast delivery and well packaged. Satisfaction with the game
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
very good, super stickers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
On-time delivery. Product in good condition and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Efficiency, keeps its promises, clean follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Clear and distinct, the site is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
fast delivery in a very secure package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
very satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/12/2019
The packaging and transport conditions need to be reviewed: the packages arrived ripped and crushed. Fortunately, the contents were not damaged and nothing was missing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Wesco site very welcoming, a very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Nothing to say, everything is perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Delivered to home, well packaged, therefore in perfect condition.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/12/2019
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2019
Everything was fast and impeccable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/12/2019
Disappointed with the item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
good value for money, concern for innovation
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/11/2019
I am very disappointed with customer service. I called several times to get information about the delivery and the deadlines for certain items, but as long as I haven't placed an order, they can't tell me anything... I find myself having to find a solution on my own to have the main furniture on time: I divide my large order into three. Thus, I lose my 12% discount! I had to manage on my own to find an arrangement. For the delivery, an email informs me that the package has been sent. But then no news! Should I stay available for 2-3 days waiting for the delivery person?! It would be nice to at least provide the delivery day... And I find myself in this situation for 6 deliveries!!!! Because each order is divided into two. By the way, I received an item at the beginning of December even though it was indicated as unavailable until mid-January... It's incomprehensible!!! I am really very disappointed to have had to find this solution on my own and lose my benefits, when I just wanted to make a large order at the end of November, have a first delivery on December 20 of everything that was available before, and have the rest later. But that seemed impossible...!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Perfect, products of impeccable quality and careful and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Delivery within 24 hours respected. Wesco is a site that offers an immense choice for all budgets and occasions. The products are of quality, innovative, and hard to find elsewhere.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Very happy with my little investment in these quality deck chairs. A bit expensive but quality comes at a price... Looking forward to my next purchases on the WESCO site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2019
fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/11/2019
Functional and easy-to-use site, but there was a problem when receiving the order: it was poorly protected/packaged. The box containing 2700 pegs was pierced, and therefore the 2700 pegs were loose in a large box...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2019
The packaging box was damaged. The playpen was packed in a box that was too large, it opened, and 2 corners of the playpen were damaged. It's frustrating, but we didn't have the energy to return everything. Compensation would be an appreciated gesture.
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Response from Wesco
Hello. Thank you for your comment. Despite the care we take in preparing our packages, they can sometimes be mishandled during transport. We invite you to contact our customer service and send photos of the damaged products so that they can process your request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Very satisfactory products, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Order received early.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Ultra-fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Delivery was compliant and fast.
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