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Rating: 5 out of 5
Nothing to report.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3 and 5 stars
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Good detail Article corresponding to the description
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Rating: 5 out of 5
Order received quickly even if it was in two parts.
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Rating: 5 out of 5
Order received very quickly and well packaged
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Rating: 5 out of 5
Order received within the announced deadlines, no problems to report.
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Rating: 5 out of 5
Very nice site well explained
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Rating: 5 out of 5
I quickly found what I wanted, quick order and ultra-fast delivery for the return.
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Rating: 5 out of 5
Everything is impeccable except the delivery is very slow
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Rating: 3 out of 5
Average satisfaction because the delivery was long. I had to call several times, first wesco then directly the carrier who directed me to the final carrier! Finally my item arrived, in very dirty plastic. It's a shame that the mat was folded in half, after a week of use there is still a mark in the middle. I hope it will go away.
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Response from Wesco
Thank you for your feedback. We attach great importance to the quality of our services whether it is listening or advice. You can contact our after-sales service team by email: [email protected] who is at your complete disposal.
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Rating: 3 out of 5
I did not receive my complete order, I am missing items: a pack of 10 gloves so I had to send a complaint and my file will not be processed for 2 weeks. Too bad otherwise the wesco site respects our requests regarding deliveries.
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Rating: 5 out of 5
Always perfect, the order even arrived 2 days before the estimated date
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Rating: 5 out of 5
Excellent site dedicated to early childhood. High-quality products.
I am unhappy with the delivery, independent of Wesco.
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I am unhappy with the delivery, independent of Wesco.
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Rating: 5 out of 5
I am delighted with my order. The products are of excellent quality. And the delivery is extremely fast. I will order again. Thank you.
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Rating: 5 out of 5
quality products
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Rating: 5 out of 5
very good site, fast shipping
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Rating: 5 out of 5
Great
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Rating: 5 out of 5
Easy access and simple to use.
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Rating: 3 out of 5
Incomplete delivery and boxes arrived torn
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, mistakes can sometimes happen. We hope you will not hold this against us and that you are now satisfied with your purchases.
A
Rating: 3 out of 5
Good quality, very professional customer service but rather expensive overall
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Rating: 5 out of 5
Timelines respected and compliance of the shipment... Nothing to report
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Rating: 5 out of 5
Navigation on the site without difficulty, delivery on the scheduled date and product matching our expectations
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Rating: 5 out of 5
20/20
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Rating: 5 out of 5
Fast and careful delivery
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Rating: 3 out of 5
No excessive packaging of the product. The box of the magnetic cart was open because there were no tapes or wires to keep it closed. The delivery person made sure that the box did not open until delivery at home. She taped it up. We checked together with the instructions and all the parts were there. The diapers were in packaging and well protected.
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Response from Wesco
Hello,
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Rating: 5 out of 5
Very satisfied with the speed of delivery
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Rating: 5 out of 5
Very good product, corresponds to the description, good packaging for shipping, nothing to say, I recommend without hesitation
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Rating: 5 out of 5
very good
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Rating: 3 out of 5
I had requested a delivery for the end of September and was delivered on August 31. I didn't know if I refused the delivery would I have paid for shipping twice?? the delivery person didn't know so I took the packages (bulky) to avoid paying shipping twice. I received 6 packages. I opened one and there was only the bed inside and no mattress. my order was a 'bed + mattress' set
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Response from Wesco
Hello and thank you for your feedback. We are sorry that the order did not go as desired. You have the option to specify the desired delivery date when placing your order. We invite you to fill in this field next time. Now that you have received your entire order, we hope that the selected products bring you full satisfaction.
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Rating: 5 out of 5
Very good site. Serious!! missing the payment in 4 installments which could facilitate orders.
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Rating: 5 out of 5
Very good product
Very satisfied
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Very satisfied
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Rating: 3 out of 5
I only give 3 stars because the delivery time was extremely long, and it was difficult to get a follow-up from Wesco. After several emails, I finally got an explanation regarding the delivery delay. Nevertheless, the product meets my expectations, but the delivery time was over 1 month.
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Rating: 5 out of 5
very practical
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Rating: 5 out of 5
No comments
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
This site is very reliable.
The products are always in accordance with the photos and their description.
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The products are always in accordance with the photos and their description.
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Rating: 5 out of 5
VERY SATISFIED EASY ORDER PERFECT PRODUCT DELIVERY WITHOUT PROBLEM
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Rating: 5 out of 5
I am very happy with the delivery
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Rating: 5 out of 5
Product conforms
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