Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2019
Fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
perfect, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
Nice site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2019
attractive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2019
Excellent quality material, never disappointed with Wesco.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/04/2019
It's a site that is quite good but for communities, not for a childcare assistant like me. Prices too high, what a shame.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2019
Very easy to put on the child, and also easy to handle for the child himself.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2019
The service is perfect, the delivery is fast. Except for Colissimo, which was supposed to deliver my order on Tuesday, April 23, after an internet message, I waited all day. The delivery was just made on Wednesday morning, April 24.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2019
Wesco is very professional, responsive, and attentive. I am always fully satisfied with their services and products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
Order processing and fast shipping, well-packaged product, good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2019
Very good site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2019
Fast, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2019
Good delivery tracking, fast and respected deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2019
Perfect and very courteous delivery person
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2019
Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/04/2019
Simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
Order received quickly. Item as described.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2019
Very easy to access and use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
Lots of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2019
are equipped with elastic attachments at the two lower corners. Returns are indeed not covered by Wesco when it comes to personal convenience. We are truly sorry that you are not satisfied with your choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2019
Satisfied with the product despite being a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2019
Delivery times a bit long but okay...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2019
A check of the order just before its departure would have prevented me from receiving a footrest instead of the large bin ordered. Adhering to the delivery date announced in the order confirmation would have allowed me to refuse the wrong package immediately. The processing time for these errors, for which I am not responsible, is too long compared to a normal order.
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Response from Wesco
Hello and thank you for your feedback, it allows us to implement everything to improve the quality of our service. We hope you are satisfied with your bin and will not hold this delay against us too much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/04/2019
Super happy with the quality and the price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
Product as described and received on time
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2019
Upon receipt, the packaging box was torn in 2 places, luckily the merchandise was intact
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/04/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2019
Great product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2019
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2019
great trustworthy site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
Efficient, easy to use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2019
Fast delivery and in line with what I wanted, beautiful and of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2019
Corresponds to the descriptions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/04/2019
Happy
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2019
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2019
I placed an order for an amount of €250 and it wasn't even verified before being sent. I received an item that was poorly manufactured in the factory. I am also disappointed with my supposedly odorless bin which smells just as much as any other bin every time I add a layer.
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Response from Wesco
Hello and thank you for your feedback. All the material we sell is screened by our integrated quality laboratory as well as external quality laboratories. When an item is defective, we invite you to contact our after-sales service as soon as possible by email at [email protected]. If the item really does not suit you, you have up to 20 days to retract your order.
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