Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/06/2018
Delivery in less than 3 days, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Reliable site, delivery on time and quality as promised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
First order on the site. Fast and careful shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Product as described and of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
Different products easy to find on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
Very satisfied with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
Very fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
Products and deadlines as expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/06/2018
Very good quality bibs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
product perfectly compliant. I would recommend via the site. fast. efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/06/2018
order received earlier than expected so pleasantly surprised!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/06/2018
I love the cot! I think I will order a second one
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2018
Speed between order and delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/06/2018
Fortunately, I knew the product, because the search was not easily fruitful...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
Item received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
great products, in line with my expectations!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
Fast order, impeccable games as in the catalog
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/06/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/05/2018
I question the packaging when sending the items.
The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Foam items are packaged in plastic sheaths to protect them from dust. No additional cardboard packaging is necessary, as the product is sufficiently durable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
very comprehensive site, easy to use, a lot of choices in the proposed categories
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2018
great site for childcare equipment
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/06/2018
Fast service, complete order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
Everything is perfect.
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Items received in perfect condition, impeccable packaging. Quality developmental toys. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/06/2018
Great site, you can easily find products by theme. Order arrived very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2018
Great site, I love it
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/06/2018
There was an error on a product I ordered in natural color that I received multicolor from the service. I was very surprised to see that the return shipping costs are at my expense?
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Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our customer service is at your complete disposal at 05 49 80 01 66 to find an adequate solution.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/06/2018
Too bad that as a childminder we have to pay for shipping costs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Delivery on time! Very happy with the choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2018
Impeccable! Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/06/2018
Very good except for the choice of delivery date on the small calendar which was not respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/06/2018
fast delivery, careful and clean packaging, small booklet of the different modules very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/06/2018
Great
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