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E
Rating: 5 out of 5
I ordered 2 bunk beds, I am very satisfied, I received them very quickly. I will place another order soon.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3 and 5 stars
Reset filtersN
Rating: 5 out of 5
Very good material.
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C
Rating: 5 out of 5
Speed of shipping. However, the image of the game box on the site did not match the one I received, which was more recent. (I was looking for the old version)
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A
Rating: 5 out of 5
Very nice item. Very happy with the product. I recommend it.
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M
Rating: 5 out of 5
Very good value for money, fast and complete shipping. I highly recommend.
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H
Rating: 5 out of 5
Very very happy, thank you.
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S
Rating: 5 out of 5
Simple and quick for everything.
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J
Rating: 5 out of 5
I am very satisfied with the product. The only thing I could criticize is that I was not informed that my order had been dropped off at the pickup point. After the first request for feedback, in doubt, I went there and I was right. Other than that, everything is perfect.
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E
Rating: 5 out of 5
Navigation on the site is smooth, you find what you are looking for. Delivery times are compliant as well as the products received.
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H
Rating: 5 out of 5
Accessible site and delivery time respected and reasonable, good products overall.
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M
Rating: 5 out of 5
Ultra-fast delivery. Awesome!!
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R
Rating: 3 out of 5
Not satisfied with the delivery which was not made to my home as requested at the time of order. People were present at home on the day. They had to go to the post office. For me, this is unacceptable. I have already done this on your site without any problem!!!!
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry to read your review and regret that the delivery service was a source of disappointment. Our logistics service will pass the information to the concerned carrier to ensure that future deliveries meet the contractual provisions. This situation remains independent of our will, and it is difficult for us to identify retrospectively the circumstances under which the delivery person presented themselves at your home. We still hope that you will remain loyal to us by visiting our site again soon. Have a nice day.
A
Rating: 5 out of 5
Fast delivery
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L
Rating: 5 out of 5
satisfied
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A
Rating: 5 out of 5
The quality of the ordered material is very satisfactory.
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C
Rating: 5 out of 5
Practical, fast, impeccable delivery.
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V
Rating: 5 out of 5
Practical navigation
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C
Rating: 5 out of 5
Impeccable delivery and order
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B
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Very quick delay, items conform to expectations
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S
Rating: 5 out of 5
Perfect 9
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P
Rating: 5 out of 5
Meets my expectations for durability
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I
Rating: 3 out of 5
Good Wesco product but big delivery problem!! Exorbitant price for a poor service
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Response from Wesco
Hello and thank you for taking the time to share your feedback despite your completely legitimate dissatisfaction in this case. We sincerely apologize as the chosen delivery method did not live up to its promises. This situation should not have occurred, so we are informing our logistics service to ensure that the necessary actions are taken with the carrier in question. Meanwhile, our customer service will get back in touch with you to offer a refund of the shipping costs. This delivery problem is independent of our will as it is related to the carrier's commitments that were not respected. Thus, we hope to count on your understanding towards us. We look forward to seeing you again soon on wesco.fr, and we wish you a very nice day.
J
Rating: 5 out of 5
Smooth navigation.
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A
Rating: 5 out of 5
Fast quality games.
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B
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
No surprises. Just the cart that bugs with the phone
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P
Rating: 5 out of 5
Fairly quick reception. Quality products
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E
Rating: 5 out of 5
Easy and wide choice
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M
Rating: 5 out of 5
Very good site, maybe a bit expensive for small budgets
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F
Rating: 5 out of 5
Good site, fast shipping
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M
Rating: 5 out of 5
NO COMPLAINTS
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J
Rating: 5 out of 5
Nothing to say about the quality of each product I order. What a shame that your prices are increasing so much. You are already expensive to begin with, but this is really a big increase. I ordered over 1000 euros from you in a year and you are really stingy with promo codes. Fortunately, it is quality.
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S
Rating: 5 out of 5
Perfect in every way, both the order and the delivery
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-
Rating: 5 out of 5
Fast delivery and easy-to-use site. Too bad the furniture is a bit expensive
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J
Rating: 5 out of 5
Impeccable service and delivered ahead of schedule!
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T
Rating: 5 out of 5
Very good, I chose this reputable brand to avoid any unpleasant surprises. Highly recommended
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M
Rating: 5 out of 5
Discovered while researching, this site seems very serious and the proposed items are of good quality
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C
Rating: 5 out of 5
Perfect and accommodating delivery person. Order without surprises: Very good. Navigation on the site is not always very simple for ordering or correcting a quantity!
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B
Rating: 5 out of 5
Wesco site: very good
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