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E
Rating: 5 out of 5
Excellent site, very practical.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very satisfied with the service and the site allows for easy navigation to consult and order.
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D
Rating: 5 out of 5
Easy navigation, wide choice of products, prices a bit high but of very good quality. I recommend
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L
Rating: 5 out of 5
As expected
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L
Rating: 5 out of 5
Very good, fast and compliant delivery
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C
Rating: 5 out of 5
Super fast shipping, top quality for a first order, I loved the site, I will order again, thank you
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C
Rating: 5 out of 5
Overall everything is correct. A bit of delay in delivery compared to the desired date due to stock shortages.
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C
Rating: 5 out of 5
Package delivered on time and in very good condition
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S
Rating: 5 out of 5
Simple, effective, and of good quality
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V
Rating: 5 out of 5
Very satisfied with the delivery
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D
Rating: 5 out of 5
Perfect considering they are becoming increasingly rare in stores
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N
Rating: 5 out of 5
I love this site, even if the prices are high, the material is of good quality
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A
Rating: 5 out of 5
Everything is perfect.
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M
Rating: 3 out of 5
Some items are missing in one of the articles. I have had to call customer service for various reasons for several orders. I think the quality is no longer the same as before on some items... too bad.
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sincerely sorry for the problem encountered, our customer service has taken your complaint into account and is doing what is necessary to resend the missing parts to you. We regret that your trust in Wesco is diminishing with each order and we want to reassure you about our quality and safety standards, which we remain uncompromising on. We sincerely apologize again and hope you will give us a second chance to make a better impression by visiting us again soon at wesco.fr. Have a nice day.
L
Rating: 5 out of 5
very complete and easy to use
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C
Rating: 5 out of 5
Perfect from start to finish!
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N
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Very good site easy to use.
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F
Rating: 3 out of 5
I am waiting for a response regarding my order. I have an item that does not match my order and I would like an exchange quickly.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the preparation error of your order and we apologize. Our customer service has contacted you and is doing what is necessary to provide you with a solution as soon as possible. We thank you in advance for your patience and understanding. We hope you will give us a second chance to make a better impression by coming back to see us soon on wesco.fr. Have a nice day.
J
Rating: 5 out of 5
Efficient service, tracking information and deadlines.
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L
Rating: 5 out of 5
Great site and very good quality product
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S
Rating: 5 out of 5
Serious, fast delivery,
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M
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Order shipped quickly and received within the expected time.
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E
Rating: 5 out of 5
Excellent choice, quality products, faster delivery than before, which is very appreciated.
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E
Rating: 3 out of 5
I am still waiting for a response from customer service regarding the receipt of a broken toy
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Response from Wesco
Hello and thank you for alerting us this way. We are sincerely sorry for the problem encountered. Sometimes our orders suffer from the unpredictability of transport and the products are mishandled. Our customer service has processed your complaint and has taken the necessary steps to ensure that the product is reshipped quickly. We thank you in advance for your patience and understanding. We hope that despite this incident, you will come back to see us soon on wesco.fr. Have a nice day.
B
Rating: 5 out of 5
Navigation is easy
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C
Rating: 5 out of 5
Friendly delivery person
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E
Rating: 5 out of 5
great
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S
Rating: 5 out of 5
Order arrived 2 days early
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A
Rating: 5 out of 5
Clear and very accessible site
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C
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
Very fast delivery, easy change of delivery location, nothing to complain about.
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K
Rating: 5 out of 5
Easy navigation.
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A
Rating: 5 out of 5
All the items I have purchased, I am delighted with them.
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M
Rating: 5 out of 5
Perfect.
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A
Rating: 3 out of 5
I received everything very well and quickly, thank you, but I am extremely disappointed because I cannot use the water game I ordered as I am still waiting to receive the missing seal!
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sincerely sorry for the problem encountered and we apologize. Our customer service has taken your complaint into account and is doing what is necessary to send you the missing part. We thank you in advance for your patience and hope that you will still visit us soon on wesco.fr. Have a nice day.
A
Rating: 5 out of 5
Very satisfied with the order and received quickly.
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A
Rating: 5 out of 5
Material conforms to the description.
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J
Rating: 5 out of 5
Great site, responsive customer service. I recommend.
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