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A
Rating: 5 out of 5
Good quality material
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy order and quick delivery
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A
Rating: 5 out of 5
It's a shame that one has to do a bit more research to find this mattress. Delivery was faster than expected. It took place a week before the proposed dates, which were incorrect on the site. I absolutely won't complain about that!
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A
Rating: 3 out of 5
It is indicated that there are two pallets in the preparation slip, but there is only one. The mat is indicated as delivered, but not received.
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Response from Wesco
Hello, thank you for taking the time to share your opinion with us. We understand your disappointment at receiving only part of the order, and we apologize for the inconvenience caused. Our customer service team has taken your complaint into account, and we will send you the missing pallet quickly. Regarding the mat, we are currently taking the necessary steps to retrieve the package and send it to you. We hope that despite this bad delivery experience, our products will fully satisfy you and that we will have the chance to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very good, quick and serious; you can track the order at any time: Thank you...
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
The site is clear and well-designed. The products are of very high quality. The delivery was quick and as expected. I am very satisfied.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 3 out of 5
Website and products of good quality. However, there is no order tracking; the package arrives unexpectedly without any prior information.
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Response from Wesco
Hello, thank you for your feedback. We are delighted to read your appreciation regarding our products and our website! However, we understand your surprise at not having tracking information after your order. After checking with our web team, a confirmation email was sent to you on 04/11. In this email, you could find a tracking link for your package, allowing you to follow its delivery by the Post. We are sorry that you did not have access to this information, which should allow our customers to organize themselves for a good delivery service. We hope that despite this experience, your order will fully satisfy you and that we will have the chance to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Effective and reliable.
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A
Rating: 5 out of 5
Received quickly, in accordance with the descriptions
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A
Rating: 5 out of 5
My order went well from selection, to payment, and to delivery. Perfect.
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A
Rating: 5 out of 5
Very
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A
Rating: 5 out of 5
Order received quickly. Products of very good quality
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A
Rating: 5 out of 5
easy to navigate, complete description
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A
Rating: 5 out of 5
Quality of the changing mat is impeccable.
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A
Rating: 5 out of 5
Fast delivery, very beautiful and quality product!
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A
Rating: 5 out of 5
Received quickly and very well packaged.
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A
Rating: 3 out of 5
The communication regarding the delay of certain items, the delivery in kit form... The delivery was not top-notch with damaged boxes, we had to help unload the material.
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A
Rating: 3 out of 5
In general, I am always very satisfied with everything except for this last order regarding the aquarium lamp. However, I have already ordered this item without ever having any problems.
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A
Rating: 5 out of 5
Always satisfied with the purchases made through the Wesco site.
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A
Rating: 5 out of 5
ORDERS AND DELIVERIES ALWAYS IMPECCABLE
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very good, impeccable service. I recommend.
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A
Rating: 5 out of 5
Nice discovery, items that we don't necessarily find elsewhere in terms of education.
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A
Rating: 3 out of 5
ARCHIbloc BRICKS C Very thin cardboard compared to the old Wesco bricks! They are labeled as multicolored while only one color is assigned per size of brick! It's not the same thing!!! So I ordered 40 large bricks and they all arrived blue!
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A
Rating: 5 out of 5
No issues. Smooth and efficient website with a wide choice of items. Fast delivery.
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A
Rating: 5 out of 5
Clean
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A
Rating: 3 out of 5
Returns are too complicated and the return shipping costs are quite high for the customer. This is not normal.
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A
Rating: 5 out of 5
impeccable service, careful and attentive.
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A
Rating: 3 out of 5
Difficult to rely on the catalog, a call to your order service should not be necessary to find items/
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A
Rating: 5 out of 5
Easy and quick
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A
Rating: 5 out of 5
Reactive and efficient customer service! Fast delivery.
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A
Rating: 3 out of 5
I made a request to customer service 5 days ago but I still have no response!
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A
Rating: 5 out of 5
Quality material and well thought out. Fast shipping.
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A
Rating: 5 out of 5
Very clear
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A
Rating: 5 out of 5
Clear and effective, reasonable prices compared to other sites
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A
Rating: 3 out of 5
Disappointed with the delivery time: I received my product on September 1st, it's deplorable. I don't understand how it could take more than three weeks to prepare my order and another two weeks to be delivered
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A
Rating: 5 out of 5
Intuitive access facilitating the search and purchase of desired products. Thank you to the whole team. C. Dacquin
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