Reviews Wesco

No issues in terms of material quality and yes, the price is probably justified, but for childminders, it's unfortunate that equipping is very expensive. We should be considered as professionals in early childhood (which we are) to have benefits and discounts.

Broken goods upon delivery

I am mixed, the item is compliant but the delivery was made several days after the date announced by Wesco and with great difficulty with the delivery company that does not like individuals (zigler). The invoice was also not issued by Wesco which poses a problem for me because it is professional equipment, there is a big lack of professionalism on the part of Wesco!

The package was not delivered to the correct address, nor on the scheduled date, and I have not yet retrieved it... I had indicated a different address for delivery and billing.

Between 2 and 3 stars for now... I have a mixed opinion. I submitted my request to customer service via the contact form a few days ago (with my order number etc...) and I'm waiting for their response. My daughter's mattress is 13 cm high but the Wesco mattress cover is only suitable for mattresses that are 10 cm high or less (information not present in the product description at the time of purchase) so I am unable to properly close the cover around my daughter's mattress. Additionally, I still haven't unpacked the second cover (as I ordered 2 identical products) not knowing if I will have to return it to Wesco. It's not easy to use just one cover for daily use. I hope to hear from you soon as my work hours (8am-7pm) do not allow me to contact you easily. Thank you, sincerely, Audrey Defer.

Good site, a bit disappointed with the monkey bar. The large mirrors are very good.

I reordered clips for hoops due to a mistake by Wesco in a previous order (2 bags for sticks received instead of 1 for sticks + 1 for hoops - as clearly indicated on the order, no doubt). This time I ordered 2 bags for hoops, which were the only ones available during my order... and it was transcribed by the code for clips for sticks!!! So now I have 4 sets of clips for sticks... and still nothing for my hoops. For the rest of the order - as is generally the case for old orders - no problem.

Attractive products. Disappointment regarding the size of eco cars.

Obvious defects on some products. Wobbly chair, damaged table. Despite several letters and calls, no response from customer service. Very disappointing.

No problem with the presentation and delivery of your products, but regarding what I ordered - an assortment of 25 sheets of 160 g cardboard in 10 colors - it is incomplete and does not match the description composition.

Average navigation. Keyword searches are too narrow. Had to struggle a bit to find the wooden bed.

Received a changing mat in a simple plastic packaging that was torn. Fortunately, there was no damage to the mat. In the future, please review the packaging with more care.

The Family section is not clearly identified compared to the site dedicated to professionals

Photo display issue of the items

The plastic and the foam inside have a smell that does not go away even after being outside for a few days and washed, the zippers on both mattresses are broken

A variety of choices, easy ordering and delivery in several installments for the same price depending on item availability. Very complex return for unusable item as is.

I bought the cocoon mat, the description stated that the cover was machine washable... unfortunately, it is not removable. Very disappointed especially when paying the price...

Partially satisfied. The threads meet my expectations. However, 4 were missing and 4 were stuck together. Furthermore, it would be good to give us the choice of delivery as I am very dissatisfied with Colissimo's services.

The order was received quite quickly but the product was delivered without fittings. It is stated in the delivery section 'delivered without fittings' but not knowing that the said 'fittings' were the fasteners, I did not pay attention to it. Mistake!!! €40 for fittings, competitors are much cheaper for equivalent quality.

Product ordered in April and delivered in August! Product left in the garden! Without prior notice of passage

Longer delay than competitors for the same service 3 weeks unfortunately… Otherwise, the products correspond to the description even if a bit thin

I have always been satisfied with my wesco orders but for this order, I am very disappointed. When unpacking my package, I noticed that the packaging of my fiber optic lamp was damp. At first glance, nothing special except that the lamp is a bit sticky. It turned out that it leaks slightly (marks on the furniture and rust color underneath the lamp.)

Partially delivered order. Not great for a gift

The delivery took place during lunchtime, so I was not present and found the package in my office when I arrived at 1:30 PM!

The site is quite complete, but not always explanatory.

Data entry problem, I had to call them because I couldn't access the payment page

Quality of the products is very satisfactory, even if this time, my rugs were delivered folded (the previous ones were not) and tend to strongly retain the marks of the folds. Moreover, the delivery person was clearly in a hurry as he entered my yard by himself, threw the rugs on the ground, did not wait for me to come out, and handed me the delivery note through the window for me to sign. Hence this mixed feedback from me. Mrs. Leroy

Navigation is easy, delivery a bit slow

Only remark, I found the plastic material too hard. Otherwise simple and functional

Disappointed because the zipper to remove the waterproof cover from the mattress is broken

See below.

Happy with my order

Order placed on 18/06, still not received even though all items were in stock!! Delivery times are too long with every order!!

The site lacks intuitiveness.

Very dissatisfied with Wesco. Availability deadlines not respected at Wesco. Notification of delivery addresses is absurd. Delivery tracking is very insufficient. 15 days stuck at my personal home due to contradictory emails. And on the other hand, a requirement for advance payment without any discount! However, the delivery person was efficient and did their best to rectify the poor delivery instructions.

More than a month to receive my order ?????

Friendly welcome but poor organization and management when there is a large order. We are still waiting for products that arrive drop by drop. It's poorly managed and delivery times are not respected. Too bad! Disappointed

Complicated locker to assemble, unclear instructions on the different elements. I had to order the hooks separately, nothing is specified on the site.

Delivery in 1 week, expensive products even for made in France.

The items are of good quality but the delivery company was not very careful. My large plain sewn mat received a cut from a cutter that damaged the packaging and the mat. It is not completely cut but has taken a hit which weakens it!! Too bad for me, I saw it after unpacking because as a childminder, I was with my little ones when I received the package! So I didn't take the time to check everything.