★★★★★
based on 14331 reviews published
Latest neutral customer reviews
First time I order equipment said for professionals. And this one leaks...
Difficulty seeing the real price of the purchase during online payment, as the cost of shipping fees did not disappear.
I did not receive what I ordered, two items out of 3 were replaced by others for no reason. The issue has been escalated and I am waiting to receive my missing items, and the wait is starting to drag on, but I remain confident for now. For a first experience with Wesco, it is rather disappointing, especially considering the price of the items.
I received the order quickly. However, one paint can had a damaged cap that did not allow it to be closed; since it belonged to a batch of items for a product exchange, I would have had to request and return all the products. Too bad.
Hello, my only request was not to be delivered before July, August or September because the daycare is moving to new premises. The packages arrived yesterday, Wednesday, February 11!!!
RELATIVELY SATISFIED. THE WOOD SCREW SYSTEM FOR FIXING THE LEGS IS NOT GREAT AT ALL
Quality products but no visibility on delivery and too long delays (more than two weeks of waiting).
The material is generally of good quality. But on my order, I have 2 broken items and one has a small defect. The after-sales service only processes complaints within 15-20 days, so 1 month later I don't have the chairs I was counting on. As for ecology, let's not even talk about it, 6 children's chairs received in 5 packages and on 3 different dates when I checked delivery of the order in one go. Could do better! I am now waiting to see how my complaint will be handled.
I bought a changing mat cover. It wasn't even packaged! Loose in the box! Unacceptable...
I ordered a MATTRESS BORDER in IVORY color and received a MATTRESS BORDER in GREEN color
Long delivery, rescheduling not respected and products damaged during transport
Delivery problem, order received partially. So additional steps to receive the rest
Hello, order well received but in 2026 the excessive packaging of products (floor marking disc, sensory sticks) while the floor mats are not well protected at all as they bend in the delivery truck, resulting in a slight mark on the mat. For this product, a more substantial packaging to keep its shape would have been wise. The rest of the order is fine
The packaging of one of the products arrived damaged: the package of joint paste was open and the contents were partly out of the bag
Order placed in November and I have not yet received all the items. The deadlines are not clearly specified
I am disappointed because I was poorly advised, what I bought does not suit me 100%
The order was delivered in several parts, one of the pieces of furniture arrived damaged and one package was missing from the last delivery received out of the 8 announced. The order tracking is not optimized.
Quite disappointed with the WESCO quality that is no longer up to par
Damaged delivered package
The order itself I suppose is fine! But the DPD delivery service, let's just say it's lacking! They've postponed my delivery 3 times.
3 weeks to be delivered, no response to my emails. 1st order and really disappointed
Disappointed with the quality. The wood had a defect on the top of the table and the screws were missing from the package! Too late to return it, I needed it right away. Given the price, I expected much better.
For an order placed in October 2025, I received all the ordered items in 4 shipments. The last one took place on December 16. The delays were too long.
Given the price of the modules, I find the shipping only in large transparent plastic bags a bit mediocre! No effective protection to safeguard the modules.
The delivery was very long and one of the items is defective.
An address and delivery days indicated at the time of the order: not respected, what a pity! Otherwise nothing to say about the material
I had requested a single delivery and I am delivered and billed multiple times, Wesco does not respond to messages and does not post invoices on CHORUS
Delivery in 4 times, spread over 1 month. We are disappointed by the paint which is less covering than expected. For the high price, it could be better!
Order tracking OK. Delivery time a bit long (40 days)
I paid transport fees for my package to be delivered close to my home, as I have no means of transport. My package was delivered 10 km further away and when I asked someone to pick it up for me Saturday afternoon, it was closed, it was only open Saturday morning, great.
Fast delivery, however my order was delivered in four packages. Too much packaging, it's a shame.
The package arrived repackaged by the post because a bottle leaked 3/4. Whose fault is it?
I am missing 2 items from my order. and the response to my email regarding an exchange of goods is nonexistent. However, steps are being taken on your side for the missing items, I am waiting for the follow-up.
Product received defective and Wesco discharges by saying that the product does not come from them
I received my package but there was also something I never requested, it made an additional package, a lot of pollution and congestion for everyone! This kind of thing should never happen!
Damaged arrival barrier and still no response from customer service
Modeling clay box arrived broken. No protection to avoid shocks. Therefore, I will not give this gift for Christmas. Disappointed
The arrived material was broken.
Articles that do not stand the test of time
For a first order, I received a rug instead of 2 mattresses... Very dissatisfied, I am now waiting for a commercial gesture for the loss of time and the disruption caused.