Reviews Wesco

Unfortunately, my chalks arrived broken and I ordered colored chalks but received white chalks

Difficulty finding the item reference

The delivery time of 1 working day at €14.90 is not respected, that's expensive for shipping

The package was not delivered to the correct address. The parts were still suitable for our needs.

The site did not give any news for a month after my order. I had to chase them and by miracle, they informed me that my order would ship the same day. After that, everything went well. I am just surprised by the lack of follow-up on orders. We'll chalk that up to COVID.

I had to try three times to place my order, the site crashed every time I wanted to create my account.

Hello, for this order I will only give this rating since I had made two separate orders, one for delivery in BOURG and one for delivery in AMBERIEU EN BUGEY, and both arrived in AMBERIEU...

A lot of difficulty in validating the cart

The delivery is very long.

Package dropped off at a relay point more than 10km away. While there is a relay point in my city.

Website is fine and delivery within the promised time

Carton arrived damaged

What needs improvement is not Wesco's fault, but mainly concerns the Colissimo delivery by La Poste. Delivery was scheduled via email from La Poste for a date that was not respected. During my previous order, it was the same thing. (for example: Scheduled for Thursday and actually delivered on Friday).

The delivery of one of the items took almost two months. I don't find that normal.

Disappointed by the delivery, package arrived with dents in the box, no cardboard protection for the packaging, the product arrived raw, and as a result, the base was broken

I ordered these masks thinking they were category 1. This is not the case. I misread and I find that there is a lack of visibility in this matter. I also don't understand why, in February 2021, category 1 masks are still being sold on a site like Wesco...

Huge delivery delays

Not very detailed

Item marked as available, the site asks for 9 days to prepare and deliver...

The bed was a bit damaged at the corners, it's a shame for the price

I am satisfied with the products but I had to wait a very long time

For the bibs, delivery time was very long.

The items perfectly match our expectations, however they arrived damaged because they were very poorly packaged, no bubble wrap or polystyrene, the boxes arrived torn!!!!! It's a shame

Unfortunately not really compatible with the old model of bunk bed (oval feet)

Very delayed order without any information from Wesco. I had to call to find out that the product was out of stock

Ok very good

I have nothing to say about the management of the site, my order went very well, the deadlines were respected. However, regarding the package I received, I am very disappointed with the condition in which I received my package. The first package was all correct but the second one, the box was really damaged already, I suspected that inside it wouldn't be great... and it didn't fail. I ordered 1L paints... and one of the jars simply exploded in the package. Result: the yellow bottle and a quarter emptied. Aside from this bad experience, I am overall satisfied. Maybe improve the sturdiness of the delivery boxes when what we order is heavy.

Delivery took way too long compared to the order (2 months...)

Hello, the order has arrived, but not at the right place, even though the delivery address is correctly noted on the account, it's a shame

This is the second time that the pouch containing the Kamishibai book is torn, so in the package. This is not a delivery issue but rather, I think, during packaging and since it's for a gift, it's still frustrating.

The delivery took a while with an increased level of stress when I read that my order had been delivered correctly while I hadn't actually received anything yet!!

Expensive products.

Very messy. It's really hard to find my way around.

The order arrived at its destination in good condition. It arrived quickly considering the order issues. A downside on the clarity of the ordering process, the request for an invoice to make the payment, and the payment confirmation. The products maintain excellent quality

I did not receive an invoice in the package. I requested it by phone and 1 day later, I still haven't received anything. Customer service follow-up

We received damaged products.

Delivery times too long compared to what was expected.

The site is relatively easy to use, the carrier did not respect the delivery time, no call for an appointment either. Thanks to the after-sales service at Wesco for taking care of the necessary with the carrier.

1 MONTH DELAY AND PART OF THE ORDER CANCELED

Really I am disappointed. The package was not securely packed enough and the purchased gouache was leaking out of the package. Too bad because the products are excellent. Packaging for shipments needs to be reviewed!