Reviews Wesco

Incompetent delivery person who contacts me by phone to ask for directions. I guide him and cross paths with him on foot a few meters from my home as I was picking up my children from school. He stops, I tell him no, I have my children, please leave the package in front of my house, at worst we arrived at the same time. He insists, telling me that it’s not heavy, that the package weighs only 4 kilos. I tell him no, I have my children. He insisted, he ended up annoying me and I told him it's fine, I'll take the package to avoid making a scene in front of my children in the middle of the street.

Delay to receive the order relatively long

The mattress is very good, in accordance with the description. Shipping was a bit long, but what is this carrier?? I would avoid them, it would discourage me from ordering again.

Very late delivery!

Good products!! However, several delivery problems that could be resolved by customer service

Very long delivery. Package arrived only 1 day before the baptism

One of my items arrived defective

The items are fine but the delivery of the order is a bit too long.

Not very ergonomic. Many references but difficulties in finding what you are looking for.

Constructive site. Lots of choices. However, the delivery time is mega long..... 4 months for 2 sheets.

A handle is missing...

After 1 month of waiting, I am still waiting for 1 package... and the second arrived broken! I am very disappointed!

The order arrived late. I needed the cookie cutters for the activity with the kids last Wednesday, but I only received them afterwards, contrary to what was planned.

Delivery service to improve, boxes opened and dirty products

Very good site, quality products.

Navigating the site is functional, but delivery is more complicated and more uncertain, however, within very reasonable timeframes.

The site is easy to use, I ordered a dragon and a set of knights from this site as they were unavailable in stores. During delivery, I only received one of the two ordered products with no paper in the mailbox allowing me to pick up the rest of my package at the post office. I reported this to Wesco, who just sent me the invoice by email without any explanations or anything... At the post office, they told me that the package had been delivered and that nothing was pending. I had to contact Wesco again, changing my tone to get what I had paid for. They then sent me a new package with the other part of my order. Let's see if I receive it... Disappointed with the customer service, which was not very responsive and not inclined to help. I am torn regarding my first order on this site, by far my best experience.

I did not receive the ordered book.

Good but very expensive

I was not on the site to order, but the delivery was a bit delayed and the bottoms of the boxes were damp.

Impossible to reach the site. The delivery was supposed to be scheduled between the 26th and 28th. It is the 2nd of the following month and still no news, not even an email.....

Not very satisfied, poorly packaged parcel delivered with missing items that must have fallen during transport! Called customer service who redirected me to a link by email. Response pending, little reactivity!

Very long delivery (August 25), I had to follow up with customer service.

Problem with a very damaged carpet, big holes in the middle. This could not have gone unnoticed. I have not heard back about the return, I sent you 2 emails.

Very disappointed, I often order from Wesco and this time the sofa is of very poor quality...

I am a bit annoyed because I had requested to receive my order in one single delivery! Which was not the case!

Perfect site and order, however, the delivery is to be deplored. I received a message saying I would receive the bed between 12 PM and 2 PM. The delivery person came at 10 AM, called me, and said he was there. I asked him to come back between 12 PM and 2 PM, he refused and said he would leave a notice of passage. I asked him to respect the indicated time in the message, he refused. I had to manage with my neighbors to intercept my package. It's a shame

Easy-to-use site, however, the package was received with a missing item even though the slip indicated it was inside

Delivery times too long.

Fast delivery.

We had issues with the delivery: the package was left in a hall open to the public instead of being delivered directly to me.

I am satisfied with the carpet!! Too bad the delivery person left my package at the bottom of the building

Very average for this product

Too bad my package was open because I was missing a pencil otherwise all good

Disappointed by the quality

Very good products, in line with our expectations. Nice quality. However, we are very disappointed with the delivery. We requested 'home delivery', but after waiting (3/4 days) and a phone call (10 minutes of voicemail), I ultimately had to go to the Ziegler warehouses so my son could have his gift on time (1st birthday!)

VERY GOOD PRODUCT BUT DISASTROUS DELIVERY, DELIVERED ON THE SIDEWALK WITHOUT ANY PRIOR INFORMATION WITH AN UNPLEASANT DELIVERY PERSON EVEN THOUGH PREVIOUS DELIVERY WAS AT THE DOOR OF THE HOME.

Broken chalks in small pieces in the package, all items full of chalk. Customer service contacted by email, no response

I am happy to have received my purchases. However, I am quite disappointed with the delivery. The packaging was of poor quality and a can of paint must have been lost among the twelve I ordered...(The three boxes exploded).

After a very long delivery delay, the merchandise arrived defective. 15 days of exchange with customer service to ultimately return the merchandise and an additional week to receive the refund for it.