9/10
★★★★★
based on 14092 reviews published

Latest customer reviews

4 /5
★★★★☆

Delivery in 4 installments. Delivery people sometimes careless

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école Primaire Du Ruisseau -.
purchased on 16/06/2025
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5 /5
★★★★★

Quality furniture, delivery time respected

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Carole A.
purchased on 10/07/2025
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5 /5
★★★★★

Very beautiful plates and very good quality glasses

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Chrystele S.
purchased on 24/08/2025
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5 /5
★★★★★

Material conforms. Only downside, the delivery! Chronopost option but the delivery person couldn't find the school!!! On the first day of school, the delivery person should have opted for another reason... The main thing is that the product is as expected

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Louise De Marillac -.
purchased on 28/08/2025
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2 /5
★★☆☆☆

Lack of information on delivery dates. Difficulties in reaching customer service or after-sales by phone, my online help request took days to get a response. I wanted to cancel an order, which I could not (which I can understand) but I received the same email more than 10 times telling me that I cannot cancel my order. I find that a lot considering I only got a response to my email after a long wait. I could not cancel my order because it was 'ready' (not for lack of calling several times before to try to cancel it) but two days later I receive an email telling me that my order would be delayed because some items were missing... while I thought it was ready. So a service to improve.

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Nos Petits Mignons -.
purchased on 18/08/2025
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Answer from Wesco
Hello and thank you for sharing your feedback with us. We regret the difficulties encountered in reaching us and would like to extend our sincerest apologies. Indeed, once the order preparation has begun, cancellation is no longer possible. It can also happen that a supply delay on one of the references occurs at the time of preparing the package, hence these contradictory messages. We understand that these automatic emails may have caused confusion and inform you that this process will be improved in the future. We hope you will give us the opportunity to provide you with a better experience on your next order on our site. Have a nice day.
5 /5
★★★★★

Very simple order to carry out!!!

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Mairie De Champs-sur-marne -.
purchased on 29/07/2025
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5 /5
★★★★★

Fast delivery

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Commune De Benet -.
purchased on 26/08/2025
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5 /5
★★★★★

First order on this site, I read negative reviews. I still decided to place an order. I am very satisfied. I paid for fast delivery. The date was respected. I received all my purchases at once. I recommend.

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Haïfa I.
purchased on 09/08/2025
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5 /5
★★★★★

Delighted with my purchases The bunks are perfect

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Djamila M.
purchased on 16/08/2025
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5 /5
★★★★★

The package was pierced and inside, the box containing a drum was also pierced, as well as the drum skin...

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Communauté D'agglomération Le Cotentin -.
purchased on 19/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share the situation by leaving a review. We are sorry that the product arrived damaged and we sincerely apologize. In order to provide you with a replacement solution, we invite you to write to us at [email protected] (specifying your order number, product reference, and attaching a photo of the damaged product). While waiting for your response, we wish you an excellent day.
5 /5
★★★★★

Perfect

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Stephanette C.
purchased on 24/08/2025
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5 /5
★★★★★

The package arrived in good condition. With a delay but still on time.

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La Marelle E.
purchased on 24/06/2025
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5 /5
★★★★★

Perfect bunks, the sheets are perfectly fitted! I recommend!

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Laurie L.
purchased on 19/08/2025
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5 /5
★★★★★

Nothing to report

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Asso Kung Fu Shaolin Divonne -.
purchased on 20/08/2025
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5 /5
★★★★★

Perfect, the products match the descriptions, fast delivery without any issues.

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Les Doux Berceaux -.
purchased on 19/08/2025
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3 /5
★★★☆☆

Nothing to complain about regarding the products, however the announced delivery time was not respected.

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Eva C.
purchased on 16/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
5 /5
★★★★★

Very good customer relationship.

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Médiathèque -.
purchased on 28/07/2025
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5 /5
★★★★★

Happy with the service

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- M.
purchased on 24/07/2025
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5 /5
★★★★★

The product is good however the delivery was made to a relay point whereas I had paid more for a fast delivery to the daycare

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Eliane M.
purchased on 25/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We are delighted that the product meets your expectations. Regarding the delivery, according to the carrier's tracking, the package was dropped off at a relay point because no recipient was available at the nursery during the first attempt. We regret this setback and hope that, despite this situation, you will remain fully satisfied with your order and will renew your trust during your next visit to our site. Have a nice day.
4 /5
★★★★☆

Good product true to the catalog image correct delivery

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Christine B.
purchased on 18/04/2025
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1 /5
★☆☆☆☆

2 products delivered. A folding baby bed with paint splatters. Incorrect description of the baby mattress, plastic cover instead of fabric. No responses to emails and customer service unreachable by phone. Very disappointing.

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Carole M.
purchased on 13/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We fully understand your dissatisfaction and sincerely apologize for the inconveniences encountered, both with the products and the difficulty in reaching our customer service. Your complaint has been taken into account: a carrier will soon come to collect the item, and your refund will be processed as soon as possible. We hope that despite this bad experience, you will give us the chance to fully satisfy you on your next order. Have a nice day.
5 /5
★★★★★

Very good

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- L.
purchased on 08/08/2025
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1 /5
★☆☆☆☆

Deadline not respected and above all the item received is not the item ordered !!!! I am waiting for a response to my complaint.

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Jean-luc V.
purchased on 15/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize for the delivery delay as well as for the error in preparing your order. In order to remedy this, we invite you to write to us at [email protected] specifying your order number and attaching a photo of the received product. We thank you in advance for your feedback and hope to have the opportunity to offer you a better experience with your next order. Have a nice day.
5 /5
★★★★★

Well delivered for the back to school.

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- M.
purchased on 14/08/2025
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5 /5
★★★★★

I still haven't received my package, ordered in June! So no, I am not happy at all.

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Ecole Primaire -.
purchased on 17/06/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a supply chain delay on one of the ordered items. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
1 /5
★☆☆☆☆

Package delayed, I still haven't received it, it's already the back-to-school season

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Renle C.
purchased on 14/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
1 /5
★☆☆☆☆

I waited a long time for my order without any information from your side. If I hadn't called, I wouldn't have known that one item was unavailable and that the entire order was on hold. In the end, after receiving the available items, it took 1 month to learn that the rest of my order was canceled. In short, there is an obvious lack in customer relations.

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Arnaud C.
purchased on 14/05/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a supply delay on one of the ordered references. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
1 /5
★☆☆☆☆

I did not receive the ordered color... Too late to change, I need it right away.

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Candice M.
purchased on 18/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry for this preparation error and understand your disappointment, especially since you had an immediate need. If you wish to make a complaint, you can write to us at [email protected]. We hope you will give us the opportunity to provide you with a better experience on your next order. Have a good day.
5 /5
★★★★★

Thank you to this very professional and very friendly driver.

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Ecole Saint Joseph E.
purchased on 18/08/2025
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5 /5
★★★★★

Perfect

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Hervé L.
purchased on 19/08/2025
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1 /5
★☆☆☆☆

The holes were not aligned, so we had to re-drill. I called you on Saturday but you were closed and I

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Valérie J.
purchased on 23/08/2025
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Answer from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the inconvenience related to the positioning of the holes and understand that this complicated the assembly. Your feedback has been forwarded to our design and quality teams to ensure that this case remains exceptional. Our customer service is available by phone from Monday to Friday (9am-12:30pm / 1pm-5pm) at 05 49 800 166 for any questions. We hope to see you again soon on wesco.fr, and we wish you a very good day.
3 /5
★★★☆☆

Large order for the opening of a micro-crèche, missing items, very difficult customer service to reach.

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Micro-crèche Les Petits Bouchons De Waben -.
purchased on 29/06/2025
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Answer from Wesco
Hello and thank you for taking the time to leave a review. We know how important the opening of a micro-crèche is and we are particularly sorry for the missing items as well as the difficulties encountered in reaching us. To resolve the situation, could you please write to us at [email protected] specifying your order number and the concerned products? Our customer service team will handle your request as soon as possible. With our renewed apologies, we hope to regain your trust with your next order. Have a nice day.
5 /5
★★★★★

My package was delivered on the scheduled date. Everything was perfect.

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Patricia K.
purchased on 19/08/2025
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1 /5
★☆☆☆☆

15 days to receive 2 sheets in stock.

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Elisa R.
purchased on 16/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
5 /5
★★★★★

Fast, compliant. However, the box was damaged during transport

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Mathilde R.
purchased on 23/08/2025
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1 /5
★☆☆☆☆

Order placed on 14/08, shipped on 28/08, delivery time too long.

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Souriyane P.
purchased on 14/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
5 /5
★★★★★

Very good product.

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Pierre B.
purchased on 20/08/2025
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3 /5
★★★☆☆

I did not receive the order as expected

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Nassira T.
purchased on 21/08/2025
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Answer from Wesco
Hello and thank you for taking the time to share your experience. We are sorry that you did not receive your order within the expected timeframe and understand your disappointment. After checking, it seems that the address provided for delivery was incomplete, which delayed the shipment. Our customer service has taken charge of your case and is organizing a new shipment as soon as possible. We thank you in advance for your patience and wish you a very good day.
5 /5
★★★★★

Having placed two new orders very recently, I am particularly satisfied with my purchases. High quality products and durability over time.

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Nathalie G.
purchased on 20/08/2025
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4 /5
★★★★☆

Chairs that meet our expectations. To see the quality over time. Delivery date not respected.

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Ecole Montessori Main Dans La Main -.
purchased on 01/07/2025
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