9/10
★★★★★
based on 14092 reviews published

Latest customer reviews

5 /5
★★★★★

Very good!

User icon
Nathalie D.
purchased on 17/08/2025
Translated review
5 /5
★★★★★

Quality products on sale! Fast delivery.

User icon
Sainte Jeanne D'arc O.
purchased on 22/08/2025
Translated review
1 /5
★☆☆☆☆

I would have gladly given 0 but I can't. The delivery date is absolutely not respected, we are going to start our school year without furniture!!!! Moreover, no one answers the phone for several days, this is unacceptable.

User icon
Scola Corsa -.
purchased on 12/08/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to share your feedback. We understand your disappointment and sincerely apologize for the concern caused by this situation, especially as the school year approaches. We also regret the difficulties encountered in reaching us by phone. After checking, the delivery of your order was scheduled for 28/08, which corresponds to the delivery window announced at the time of your order (between 25/08 and 02/09). Furthermore, we respected your wish to receive your entire order at once. We hope that despite this experience, you will renew your trust in us and that we will have the pleasure of seeing you again on our site. Have a nice day.
5 /5
★★★★★

Correct package and appreciated content

User icon
Sylviane D.
purchased on 07/07/2025
Translated review
4 /5
★★★★☆

The replacement mattress covers really smell very strong and are not usable at the moment.

User icon
Multi Accueil Les Petits Pas M.
purchased on 01/08/2025
Translated review
5 /5
★★★★★

Very good articles

User icon
Ile Aux Epices -.
purchased on 04/08/2025
Translated review
5 /5
★★★★★

We are missing a package and some furniture was damaged.

User icon
Marie-claire B.
purchased on 18/07/2025
Translated review
Answer from Wesco
Hello and thank you for leaving a review. We sincerely apologize for the issues encountered. Our customer service has already proceeded with the exchange of the damaged product. Regarding the missing package, it is currently being restocked and will be delivered to you in mid-October. We thank you for your patience and understanding, and we hope to have the pleasure of seeing you again soon on our site for a fully satisfying experience. Have a nice day.
3 /5
★★★☆☆

I anticipated my order to receive it on a specific date, but ultimately the date was not respected, which is a shame.

User icon
NiamÉ D.
purchased on 23/06/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to share your experience. We are sorry that the delivery did not meet your expectations and we apologize. After verification, your order was indeed validated in a single shipment, which means it is shipped only when all items are available. In your case, one of the references was being restocked, which delayed the shipment. You should have normally received an information email regarding this. We understand your disappointment nonetheless and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
5 /5
★★★★★

Hello, when I placed my order, I realized after validation that with the garden code I could have had free shipping. I find it unfortunate that the code does not apply directly because the banner only appeared after my purchase. Following my purchase, I reported this to customer service, and to this day I still have no response.

User icon
Laura R.
purchased on 31/07/2025
Translated review
1 /5
★☆☆☆☆

The delivery person did not respect the delivery location despite calling ahead to find it. He was too rushed and did not take the time to find us, resulting in the packages being delivered to another address on the street.

User icon
Creche Des Culottes Courtes -.
purchased on 15/07/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry that the delivery was not made to the agreed location and we apologize. Your feedback has been forwarded to our logistics department so that a report can be made to the concerned carrier. We hope, despite this setback, that you will trust us again and that we will have the pleasure of seeing you again on our site soon. Have a nice day.
5 /5
★★★★★

Very satisfied with my order (mobile magnetic letters in cursive, and drawing gum)! Fast shipping, and good communication regarding the tracking of the package.

User icon
Laura A.
purchased on 18/08/2025
Translated review
1 /5
★☆☆☆☆

Good quality material. Deadlines not respected and no information on this point.

User icon
Mme D.
purchased on 06/05/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to leave a review. We are pleased that the quality of the material meets your satisfaction, but we regret the delivery delay and especially the lack of information on our part. In your case, a supply issue in May/June first delayed the shipment. Once the reference was available, we chose to put the delivery on hold, thinking that the recipient school would be closed during the summer. This decision, made without prior confirmation from you, may have penalized you and we apologize for this lack of communication. We hope to have the opportunity to provide you with a smoother experience on your next order. Have a nice day.
5 /5
★★★★★

Satisfied

User icon
Multi Accueil Petite Enfance M.
purchased on 04/06/2025
Translated review
5 /5
★★★★★

Perfect

User icon
Relais Petite Enfance B.
purchased on 30/07/2025
Translated review
5 /5
★★★★★

I will try to contact customer service, but one of the products is damaged

User icon
Multi Accueil Le Relais Des Bambins -.
purchased on 25/07/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the situation and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant reference, and attaching a photo of the damaged product)? While waiting for these elements, we wish you a very good day.
5 /5
★★★★★

Products meet our expectations

User icon
- M.
purchased on 22/07/2025
Translated review
1 /5
★☆☆☆☆

The package arrived damaged. The packaging is insufficient: tissue paper, no bubble wrap. The furniture is scratched.

User icon
Association Maison Pour Tous -.
purchased on 29/07/2025
Translated review
Answer from Wesco
Hello and thank you for reporting this incident. We sincerely apologize for this incident caused by transport and extend our sincerest apologies. Our customer service has received your complaint and is proceeding with the exchange of the product as soon as possible. We thank you in advance for your patience and hope to have the pleasure of seeing you again in the future on our site. Have a nice day.
5 /5
★★★★★

Very satisfied with the quality of the products

User icon
- S.
purchased on 18/07/2025
Translated review
5 /5
★★★★★

Order arrived as expected

User icon
Marie C.
purchased on 24/07/2025
Translated review
5 /5
★★★★★

I love my products

User icon
Isabelle N.
purchased on 15/08/2025
Translated review
5 /5
★★★★★

Perfect

User icon
Valerie L.
purchased on 20/08/2025
Translated review
5 /5
★★★★★

Great shopping experience with the high-edged changing pad! Serious brand and customer service up to par.

User icon
Chloé W.
purchased on 12/08/2025
Translated review
5 /5
★★★★★

Perfect

User icon
Ogec Saint François -.
purchased on 19/07/2025
Translated review
Answer from Wesco
Hello,
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
3 /5
★★★☆☆

Order delivered one month later than expected

User icon
M.a.m L.
purchased on 26/06/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the delivery delay, which was due to a longer than expected supply delay on one of the references. We understand your disappointment and regret this situation. Nevertheless, we hope that you will trust us again and we look forward to seeing you soon on our site. Have a nice day.
5 /5
★★★★★

Very good

User icon
Halte Garderie Creche -.
purchased on 30/07/2025
Translated review
5 /5
★★★★★

Everything went very well.

User icon
Laura G.
purchased on 21/07/2025
Translated review
1 /5
★☆☆☆☆

The delivery is not complete, the delivery person forgot a package.

User icon
Magali B.
purchased on 31/07/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to share your situation with us. We are sincerely sorry for the missing package during the delivery. Our customer service has taken the necessary steps to ensure it reaches you as soon as possible. We thank you in advance for your patience and understanding. We hope to have the pleasure of seeing you again soon on our site. Have a nice day.
5 /5
★★★★★

I am satisfied with my delivery.

User icon
Laurence C.
purchased on 18/08/2025
Translated review
5 /5
★★★★★

Non-existent customer service. No comment.

User icon
Marion H.
purchased on 09/08/2025
Translated review
Answer from Wesco
Hello and thank you for sharing your feedback with us. We sincerely apologize for the difficulties encountered and your unsuccessful attempts to reach us. This situation remains exceptional. It is linked on one hand to the summer holidays of some of our teams and on the other hand to the sometimes reduced schedules of carriers during the summer period. We confirm that the carrier will get back in touch with you as soon as possible to arrange a delivery appointment. We hope you will give us the opportunity to provide you with a better experience during your next order. Have a nice day.
5 /5
★★★★★

Very nice and good quality products. Very good grip for children.. guaranteed imagination!!

User icon
Sylvie Z.
purchased on 13/08/2025
Translated review
5 /5
★★★★★

Very good. Package well packaged

User icon
Sylvie T.
purchased on 13/08/2025
Translated review
5 /5
★★★★★

Very well

User icon
Carole B.
purchased on 13/08/2025
Translated review
5 /5
★★★★★

Quality products that match the listings, fast delivery.

User icon
Karine G.
purchased on 13/08/2025
Translated review
4 /5
★★★★☆

Very good I am happy but the mattress without the smell of plastic but otherwise perfect

User icon
Praud A.
purchased on 13/08/2025
Translated review
5 /5
★★★★★

Very satisfied with the rug we bought for our children. The quality is what I expected, the delivery was perfect. My children will spend hours having fun!

User icon
Cindy C.
purchased on 13/08/2025
Translated review
1 /5
★☆☆☆☆

The delivery had missing items! It happens to everyone at least once! Unfortunately, it's me. I tried to call 4 times without result! At the time of opening the box / delivery by the delivery person. So I'm trying to write to customer service without ever getting a response either! Is this a joke?! I would like a response / to have my forgotten items sent back / or to be refunded for my baby formula boxes!) This is unacceptable. Thank you.

User icon
Eddy Et Pauline A.
purchased on 06/08/2025
Translated review
Answer from Wesco
Hello and thank you for taking the time to alert us by leaving a review. We sincerely apologize for our lack of availability by phone. Our customer service has just processed your complaint and is doing what is necessary to send you the 2 missing boxes. We hope you will give us a second chance to make a better impression on your next order on our site. Have a nice day.
5 /5
★★★★★

Compliant

User icon
Commune De La Puisaye -.
purchased on 09/08/2025
Translated review
5 /5
★★★★★

Large Exacompta drawing boxes, tracked and fast shipping, and well-packaged parcels.

User icon
Dominique O.
purchased on 12/08/2025
Translated review
4 /5
★★★★☆

-

User icon
- M.
purchased on 08/07/2025
Translated review
5 /5
★★★★★

The delivery instructions were ignored, so the package was delayed by a month!

User icon
Céline D.
purchased on 07/08/2025
Translated review