English
★★★★★
based on 14651 reviews published
Latest neutral customer reviews
Some products do not correspond to their intended use. Availability times are not always clearly indicated
Good but a bit disappointed because I had ordered a somewhat expensive bed and I had asked to make two checks over the phone, I was told yes and then it was no longer possible but otherwise very good
I suppose the crisis did not have a positive effect on transactions, however I had placed my order well before the start of the lockdown and I had to wait two months to receive my delivery. I wasn't sure it was priority... moreover, one of the two jugs was broken and the package was open before its arrival. In short, not great! The product is good though.
Incomplete order. Customer service contacted but I still have no response to this day.
Order placed at the end of February 2020 and delivery made on May 15, 2020, which means a wait of nearly 3 months: too late
Delivery good, the site is good.
I sometimes have trouble finding what I'm looking for.
It arrives too late.
The carrier asked to pick up the packages from the truck, while I am a childminder and cannot leave my home when I am working. This was not specified during the order.
Error on the color of the ball, my son wanted a blue one and we received a purple one. And very very disappointed with the giant beads as some do not clip; poor finishes. We are waiting for a commercial gesture from you, hoping for a favorable response. Regards, MME SCHNEIDER..
Easy to find
Complicated to find the age (when you click you end up on the size of objects but that of clothing) corresponding to the cm of the blouses
Fast shipping and received much earlier than expected. Unfortunately, one of the paint bottles opened in one of the packages!! Packaging needs to be reviewed!!
The wall bar attachments were missing. At no point was it mentioned that they were not provided. I had to place a second order. Bad surprise for my wallet...
A paint can leaked in the package which was returned... so disappointed.
I had an issue with my previous order. I sent you an email and never received a response. Disappointing customer service!!
Not a practical site, I ordered a green 130 cm motor skills mat and received a blue mat twice that I did not order.
Package arrived open at a company at 3 rue de my planned delivery location. Phew, everything was there. Change your delivery service provider.
Out of the 10 bottles ordered, I only received 2!
Good site, but a small problem with order tracking updates.
I had ordered a box of large chalks. The plastic box arrived broken, and all the chalks were also broken. What a disappointment for my children!
I am a childminder and the site wouldn't accept my email when I noted 'childminder', but when I just put my name, it accepted my order.
I can't give a real opinion: I haven't received the package
I requested a 24-hour delivery that I paid €15 for. Before the Covid crisis, the package arrived 4 days later. No problem with the rest.
Packaging problem: the package - too large for the content - arrived in very bad condition and was repaired by postal services. The content was intact.
Disappointed by the size of the stickers. Order delivered in two parts because sheets were missing, no worries except that upon arrival of the second round, one sheet was missing, according to the delivery note. Three items as planned while I only had two and no information... the third arrived later with no further details.
Difficulty in ordering
Order shaped to the box
Hello, we are missing two items, what should we do now?
The products are good. However, the packaging was average... One of the boxes was patched up by the post office because the paint cans were not secured and tore the box. A bit of a shame...
Excellent material. A bit long because the fitted sheet ordered was out of stock. Difficult delivery. The delivery person informed us by phone that we had to go down to retrieve the package at the foot of the building and that he would not go up despite the entrance door code and the known floor. It took a long insistence on the phone to decide to go up.
The order was laborious to benefit from free shipping despite your cooperation, but it still took an afternoon and a morning just to place the order. Fortunately, everything went well for the reception. We have not yet used the products so evaluation is impossible at this time. Best regards.
A bit difficult to navigate the site and I received my products in a box that was too big, so they were moving around inside. One item was broken and leaked in the box. Terrible delivery. However, I received it quite quickly.
Navigating the site is not always obvious.
Delivery times are incredibly loooooooooong!!! Items received 6 weeks after the order.
My order was counted twice;
Nice site. However, the delivery by LA POSTE bent and TEARED the two posters contained in the package, so VERY DISAPPOINTED WITH MY PURCHASE.
Products conform to the description but delivery service is more than mediocre. You cannot choose a delivery time slot. The delivery provider was very unpleasant, he did not want to carry the bulky package to my apartment door, nor even to the bottom of the building.
Professional material but way too many delivery problems
Delivery well within the time frame in 3 parts. However, one of the locker boards was very damaged when we took it out of the packaging and Wesco has still not responded to my complaint. For the price we paid, I find this very unfortunate.