Reviews Wesco

Article compliant but delivery time too long

Most of the goods were in accordance with my order but one item was not right. The customer service I called twice gave me different information regarding the procedure to return the product. As a result, wasted time verifying and knowing what the correct procedure was.

3 tables are in perfect condition, the fourth has a damaged edge, I would like it to be exchanged

Too long delay and not the color ordered

The order could have been processed more simply!

Delivery to be reviewed. The delivery person took the liberty of handing the package to the neighbors without informing me and without my consent. Moreover, he told them it was a request from me!!!!

The package was delivered to another establishment... waiting to receive it.

Hello, there are missing choices of Kamishibai stories by age group.

Delivery not on time...

I was informed that there would be a slight delay in delivery, as the package had been damaged. And indeed, when I went to pick it up, the box had been completely destroyed, roughly resealed with plastic ties and inside one of the packs of 10 notebooks was completely torn and the notebooks scattered in the box, some damaged: corners bent... this was due, I think, to the use of a box that was far too large for what it contained and therefore no support for the contents. So very clearly the packaging needs to be reviewed as well as the shipping conditions.

Very happy with the Wesco bed and its mattress. We were disappointed by the delivery. We waited all day for a delivery that did not happen and we were not informed.

Delivery too long

Delivery late and item arrived very dirty

I received the rest of the order yesterday, but it arrived in duplicate, with an item I had already received. I had indicated by email that I had already received this item. Delivery error but satisfied with the material.

Very nice wooden materials but the plastic dinette wesco... mediocre quality and the W everywhere... meh

I was not at all satisfied with my order, items delivered broken in two shipments

Navigating the site is quite easy. For the delivery, I was given a date during the week and then I received a message informing me that I would receive my order earlier than expected but... on a Saturday. In my package, I had a fiber optic lamp whose base is filled with water and glitter, but it leaked. Otherwise, the purchased products suit me.

Happy with the product, but less so with the delivery delay due to the carrier.

Some items are missing and some are broken.

More than a month to be delivered, I don't understand why Wesco doesn't inform the customer right away, that is to say at the time of ordering... delays when a product is out of stock... It's very unfortunate when you're waiting for materials to work. I had to contact them twice. But this is the first time this has happened. My previous orders went smoothly. But here, not even a gesture or an apology... I had to order urgently elsewhere to work...

High-quality products. High prices for independent individuals, unfortunately! Childcare Assistant

Too many delays, unfortunately.

Disappointment, the product arrived damaged although the packaging was not damaged

One and a half months delay for part of the order and no information given, really a shame because the rest is very good.

I gave 3 stars because of the delivery. For the first delivery, I was not informed of the delivery day. I was at home but the delivery person did not come to ring. 2nd delivery: time slot: 'we will pass during the day...' when calling in the morning, they tell me they will pass in the afternoon and they came at 3 PM. It is really not practical to have to block the whole day. Disappointed with this delivery which is not adapted to the schedule of a private individual.

Quality item but very late delivery (15 days) while I paid the price of a Colissimo!

The friezes are of very good quality. However, there are some connection issues (a lack of precision) between the A3 sheets to recompose the frieze: photos and texts cut off (which creates a shift, a break between the sheets).

Satisfied so far with the orders and delivery, this time very disappointed because the packet of beads was open and half of the beads fell out of the box during transport. As a result, there are not many beads left upon arrival.

Navigation on the site is very simple, however products were delivered late (even though they were marked in stock) and without informing me, I had to contact customer service twice to find out where my order was.

Everything went well. I noticed that Chronopost gave overly broad deadlines that would require staying stuck at home all day. In the end, the packages always arrive for me at the post office.

I ordered 2 items noted in stock in June by paying for them. In September, I was informed that one item is no longer available but without telling me if it will be refunded.

I regret that what we agreed upon as a delivery time at the time of the order in July was not respected in August. This required a significant reorganization effort for reception, fortunately without consequences for our activities!

Good navigation on the site and fairly quick delivery.

Very poor delivery, a lot of delays, very poorly packaged, so a few small marks.. too bad.

Navigating the site is not always very smooth and clear however I still managed to find the desired products. The delivery was fast but the boxes arrived completely ripped open

What is the point of setting a delivery date and not respecting it? Luckily, I was present. Product delivered before the scheduled date.

Average satisfaction because the delivery was long. I had to call several times, first wesco then directly the carrier who directed me to the final carrier! Finally my item arrived, in very dirty plastic. It's a shame that the mat was folded in half, after a week of use there is still a mark in the middle. I hope it will go away.

I did not receive my complete order, I am missing items: a pack of 10 gloves so I had to send a complaint and my file will not be processed for 2 weeks. Too bad otherwise the wesco site respects our requests regarding deliveries.

Incomplete delivery and boxes arrived torn

Good quality, very professional customer service but rather expensive overall