Reviews Wesco

Still not delivered after 15 days

Our last 3 orders arrived damaged.

Our item (high chair) did not arrive with the pattern indicated on the site (we received a chair with gray and white stripes instead of off-white with polka dots).

Package received in a completely ripped box. The cot is slightly damaged. There was also a problem with my address, the delivery person did not have it before calling me. So a one-day delivery delay.

I am disappointed because I had requested not to be delivered during the school holidays and my order was delivered and entrusted to other people than my organization.

Many broken and/or chipped items

Could be even easier, the section is not clear enough for my part.

PACKAGING TOO LIGHT CARTON DAMAGED UPON ARRIVAL

Order placed on 25/08 and received on 29/10, I find there is a lack of information. So very disappointed with customer service.

I did not receive everything yesterday afternoon. The changing mat is missing. Delivery service ZIEGLER without news since

Hello, Following the quote sent and engaged by the town hall, I have not received a response regarding my order. After several weeks of waiting, I manage, with difficulty, to reach someone who takes my order into account. Then, I receive it in duplicate. I filled out the complaint form after speaking on the phone with an advisor. Now I have no response and cannot reach you by phone. The duplicate is waiting for the carrier at the primary school to be picked up. Thank you for keeping me informed... Best regards. Emmanuelle Leandri Director ALSH tel: 06 70 59 13 59

The site is good but the problem is paying when you are a Municipality. You have to validate the quote. But for us, this was not possible. Our accounting service had to pay with a credit card and not by mandate;

The color does not match on the site and upon receipt

Good quality bricks but only received 30 out of the 50 ordered and paid for..

Delivery too long and we only know once the first product is delivered

Bad packaging or bad carrier, there are shocks on the panels...

The site is great, the products too! However, I don't understand why for 5 bibs I received an ENORMOUS box!!!!!! the shipping needs to be reviewed because in terms of quantity it's really not eco-friendly

The items were not all delivered together (the javelins were delivered with a 2-week delay) and one item (metal goal) was damaged.

2 months wait for the delivery of a small table seems a bit long to us.

Article compliant but delivery time too long

Most of the goods were in accordance with my order but one item was not right. The customer service I called twice gave me different information regarding the procedure to return the product. As a result, wasted time verifying and knowing what the correct procedure was.

3 tables are in perfect condition, the fourth has a damaged edge, I would like it to be exchanged

Too long delay and not the color ordered

The order could have been processed more simply!

Delivery to be reviewed. The delivery person took the liberty of handing the package to the neighbors without informing me and without my consent. Moreover, he told them it was a request from me!!!!

The package was delivered to another establishment... waiting to receive it.

Hello, there are missing choices of Kamishibai stories by age group.

Delivery not on time...

I was informed that there would be a slight delay in delivery, as the package had been damaged. And indeed, when I went to pick it up, the box had been completely destroyed, roughly resealed with plastic ties and inside one of the packs of 10 notebooks was completely torn and the notebooks scattered in the box, some damaged: corners bent... this was due, I think, to the use of a box that was far too large for what it contained and therefore no support for the contents. So very clearly the packaging needs to be reviewed as well as the shipping conditions.

Very happy with the Wesco bed and its mattress. We were disappointed by the delivery. We waited all day for a delivery that did not happen and we were not informed.

Delivery too long

Delivery late and item arrived very dirty

I received the rest of the order yesterday, but it arrived in duplicate, with an item I had already received. I had indicated by email that I had already received this item. Delivery error but satisfied with the material.

Very nice wooden materials but the plastic dinette wesco... mediocre quality and the W everywhere... meh

I was not at all satisfied with my order, items delivered broken in two shipments

Navigating the site is quite easy. For the delivery, I was given a date during the week and then I received a message informing me that I would receive my order earlier than expected but... on a Saturday. In my package, I had a fiber optic lamp whose base is filled with water and glitter, but it leaked. Otherwise, the purchased products suit me.

Happy with the product, but less so with the delivery delay due to the carrier.

Some items are missing and some are broken.

More than a month to be delivered, I don't understand why Wesco doesn't inform the customer right away, that is to say at the time of ordering... delays when a product is out of stock... It's very unfortunate when you're waiting for materials to work. I had to contact them twice. But this is the first time this has happened. My previous orders went smoothly. But here, not even a gesture or an apology... I had to order urgently elsewhere to work...

High-quality products. High prices for independent individuals, unfortunately! Childcare Assistant