/10
★★★★★
based on 13336 reviews published
★★★★★
based on 13336 reviews published
Latest customer reviews
5
/5
★★★★★
Ergonomic and clear site.
Acheteur Vérifié
purchased on 12/09/2020
Translated review
5
/5
★★★★★
Package received on time
Acheteur Vérifié
purchased on 12/09/2020
Translated review
5
/5
★★★★★
Very comprehensive site for childminders.
Acheteur Vérifié
purchased on 11/09/2020
Translated review
5
/5
★★★★★
Clear site
Acheteur Vérifié
purchased on 13/09/2020
Translated review
3
/5
★★★☆☆
Very late delivery!
Acheteur Vérifié
purchased on 01/09/2020
Translated review
5
/5
★★★★★
No particular problems. Fast and careful delivery.
Acheteur Vérifié
purchased on 12/09/2020
Translated review
5
/5
★★★★★
Great site, very good quality
Acheteur Vérifié
purchased on 10/09/2020
Translated review
4
/5
★★★★☆
Things are clear and precise.
Acheteur Vérifié
purchased on 02/09/2020
Translated review
3
/5
★★★☆☆
Good products!! However, several delivery problems that could be resolved by customer service
Acheteur Vérifié
purchased on 03/08/2020
Translated review
4
/5
★★★★☆
Great
Acheteur Vérifié
purchased on 10/09/2020
Translated review
5
/5
★★★★★
Ok, no issues
Acheteur Vérifié
purchased on 10/09/2020
Translated review
5
/5
★★★★★
Very good site, and fast delivery
Acheteur Vérifié
purchased on 10/09/2020
Translated review
5
/5
★★★★★
5/5 perfect
Acheteur Vérifié
purchased on 10/09/2020
Translated review
1
/5
★☆☆☆☆
I still haven't received my order even though it is marked as received correctly!!!
Acheteur Vérifié
purchased on 10/09/2020
Translated review
Answer from Wesco
Hello and thank you for your feedback which reveals a malfunction on our part. We sincerely apologize for this inconsistency and we ask you to excuse us for the inconvenience caused. Our customer service is informed of your complaint. This will be processed as quickly as possible. This situation displeases us just as much and we are doing everything we can to ensure it does not happen again. We hope to have the chance to see you again soon on our site. Have a nice day
5
/5
★★★★★
Great choice of products and clear description. Well-organized presentation; pleasant site usage;
Acheteur Vérifié
purchased on 10/09/2020
Translated review
5
/5
★★★★★
Perfect!
Acheteur Vérifié
purchased on 05/09/2020
Translated review
5
/5
★★★★★
Delivered on time. Very well packaged. Matches the description on the site
Acheteur Vérifié
purchased on 26/08/2020
Translated review
4
/5
★★★★☆
Nothing to say
Acheteur Vérifié
purchased on 03/09/2020
Translated review
5
/5
★★★★★
Well-packaged package, good quality products
Acheteur Vérifié
purchased on 24/08/2020
Translated review
1
/5
★☆☆☆☆
If I could give 0 stars, I would gladly do so. Product arrived damaged, no customer service, fictitious customer service that responds a week later by email without apologizing for the inconvenience caused, offering you an 'exceptional' commercial gesture which is nothing more than classic after-sales service, to send you a product while asking a carrier to come pick up the damaged product without exchange until it is received by them. (really complicated logistics) Imagine the waiting time to enjoy your product for which they have already cashed the amount. 'Rather than simply sending the product back with a carrier who delivers the product in exchange for the damaged product.' Go figure! The customer is not at all at the center of Wesco's concerns (no customer service by phone, customer service that knows nothing and doesn't want to know anything). So if everything goes well, no worries, but if you have the misfortune of having a problem with your order, I wish you very good luck. A word to the wise!
Acheteur Vérifié
purchased on 28/08/2020
Translated review
Answer from Wesco
Hello and thank you for your feedback. We are sorry to see that the discussion between our two parties could not end in a more peaceful manner. Far from being fictitious, our customer service is a human-sized team that works hard every day to respond to our customers as quickly as possible. Our after-sales service has taken your request into account and the concerned product will be reshipped to you. Have a nice day
5
/5
★★★★★
Careful shipping, quality products.
Acheteur Vérifié
purchased on 18/07/2020
Translated review
5
/5
★★★★★
I love it
Acheteur Vérifié
purchased on 08/09/2020
Translated review
5
/5
★★★★★
VERY GOOD, MUCH FASTER THAN EXPECTED
Acheteur Vérifié
purchased on 08/09/2020
Translated review
1
/5
★☆☆☆☆
The bed arrived broken. Very poorly packaged so it must have been damaged during transport. It takes 10 days just for my request to be processed by customer service. And I don't even know what Wesco will do. My son is left without a bed in the meantime... Very disappointed!
Acheteur Vérifié
purchased on 05/09/2020
Translated review
Answer from Wesco
Hello and thank you for your comment. We are particularly attentive to the quality of our products and we sincerely apologize for the inconvenience caused. Our customer service has responded to you and is proceeding with the reshipment of the damaged part. We note your comment regarding the product packaging and will pass the information to the relevant department to prevent this issue from happening again. We hope the bed will bring you satisfaction and wish your son sweet and pleasant nights. We hope to have the chance to see you again soon on our site. Have a nice day
4
/5
★★★★☆
A bit expensive and still the downside on products not made in France, too bad
Acheteur Vérifié
purchased on 06/09/2020
Translated review
3
/5
★★★☆☆
Very long delivery. Package arrived only 1 day before the baptism
Acheteur Vérifié
purchased on 12/08/2020
Translated review
5
/5
★★★★★
I am satisfied overall, the delivery time was respected, perfect packaging, suitable, sturdy, and the ordered products meet my expectations. 10/10 all around
Acheteur Vérifié
purchased on 03/09/2020
Translated review
5
/5
★★★★★
Always perfect, quality and delivery.
Acheteur Vérifié
purchased on 06/09/2020
Translated review
5
/5
★★★★★
Ergonomic site, fast delivery.
Acheteur Vérifié
purchased on 08/09/2020
Translated review
1
/5
★☆☆☆☆
Hello, I received my order with the two broken wardrobe sides!! I tried to contact customer service but got no response. I sent an email but still no reply. I am eagerly waiting to know how to proceed to get two new sides!!!!!! Thank you
Acheteur Vérifié
purchased on 02/09/2020
Translated review
Answer from Wesco
Hello and thank you for your comment. At Wesco, we are particularly concerned about the quality of the products we offer and we apologize as this commitment has apparently not been met. Your complaint is being processed and new parts will be sent to you. We hope that in the end the product will fully satisfy you and that you will enjoy coming back to our site. Have a nice day