Reviews Wesco

I only received part of the boxes, resulting in only having the legs of the ordered table and the chairs: no tabletop. I have not been contacted since the delivery yesterday afternoon to provide any information or anything.

I found the colored chalks loose and broken in the package

No excessive packaging of the product. The box of the magnetic cart was open because there were no tapes or wires to keep it closed. The delivery person made sure that the box did not open until delivery at home. She taped it up. We checked together with the instructions and all the parts were there. The diapers were in packaging and well protected.

I had requested a delivery for the end of September and was delivered on August 31. I didn't know if I refused the delivery would I have paid for shipping twice?? the delivery person didn't know so I took the packages (bulky) to avoid paying shipping twice. I received 6 packages. I opened one and there was only the bed inside and no mattress. my order was a 'bed + mattress' set

I only give 3 stars because the delivery time was extremely long, and it was difficult to get a follow-up from Wesco. After several emails, I finally got an explanation regarding the delivery delay. Nevertheless, the product meets my expectations, but the delivery time was over 1 month.

Order of a rug for delivery scheduled for J+5. On the day, no delivery and no message from Wesco. On J+10 I sent an email. Response: we will deliver but later without giving a date. Summary: effective delivery more than 30 days later. No commercial gesture. Very bad customer experience

A stool was delivered instead of the mirror ordered

2 packages arrived very damaged. When I opened one of them, 2 cans of paint were damaged

Average delivery, product arrived broken, half of the chalks in the boxes are broken.

I will give my opinion when I have received all the items from my order, which is about a month and a half late apparently

Quite disappointed overall.

I received a damaged bed!

The baskets were too small - not used. I tried to return them but it was too expensive. Not satisfied.

Very well-made site, wide range of products and attractive prices. However, delivery was a disaster!

Difficult instructions to understand and a bike that doesn't work, impossible to turn the handlebars.

The package was torn on one side upon receipt, the product was not packaged at all, which caused it to be a bit damaged. Disappointed with the packaging that could have used a bit more care.

The delivery was very long! Nothing to say about the people I spoke to on the phone, friendly and responsive (thank you to them) However, there seems to be a problem between Wesco and Ziegler. The delivery note stated 2 packages while I only ordered one product. So it is the catalog that blocked the delivery, it is incomprehensible.

I easily found what I was looking for, the delivery went as planned. However, too much packaging for my taste...

The site is very good, but the transport needs to be reviewed. I had requested a change of address that was not done and also that I be called 30 minutes before, which also was not done. The driver threw everything over the gate.

Order received quickly and in good condition but shipping costs are excessive, probably due to the over-packaging of the product which could have simply been sent in an envelope.

Can do better

Order received in several packages, the delivery person does not know where they are and if he will get them! So part of the order was refused.

Problem with the order to find an item. Upon receipt, one item is missing and another is delivered in its place. Waiting for customer service response

Good but it's expensive.

I am torn regarding my opinion... Happy because the rug is large, which is what I was looking for. However, disappointed as I doubt the quality... the fabric is not tight enough, so it has creases everywhere, and I fear it will tear quickly... plus it arrived folded, so that didn't help. I also thought it would be stiffer so I could store it upright. I remain skeptical about the rug's lifespan.

One of the step stools doesn't have a hole for a screw; what should I do?

I thought the shopping cart had brakes, but that's not the case at all

A lot of good products but hard to find on the site. Use of the search magnifying glass is essential

Meh, order preparation times quite long, delivery late... we've seen better. I got discouraged from contacting customer service, I wanted to contact by email but I don't think that's possible.

I am missing half of my order

Difficult to access

Order from June 12... and item received on June 24, while someone in our circle ordered the same rug much later than us, and received it well before!

Well-made site

Well designed and practical

I ordered a blue sleeping bag and received a white mattress protector; disappointing. I am waiting to see if customer service is responsive.

Too small for an 18-month-old child, otherwise nothing to say

See my email to customer service!!!

Several bugs encountered during online payment. Delivery service very disappointing, especially due to the delivery person not understanding French.

Really disappointed, order placed on May 14, received on July 5. Almost 2 months of waiting. And lack of communication, had to call to find out when I should be delivered because I did not open an account. As if you didn't have my email address...

Interesting, easy to use