Reviews Wesco

Order received in several packages, the delivery person does not know where they are and if he will get them! So part of the order was refused.

Problem with the order to find an item. Upon receipt, one item is missing and another is delivered in its place. Waiting for customer service response

Good but it's expensive.

I am torn regarding my opinion... Happy because the rug is large, which is what I was looking for. However, disappointed as I doubt the quality... the fabric is not tight enough, so it has creases everywhere, and I fear it will tear quickly... plus it arrived folded, so that didn't help. I also thought it would be stiffer so I could store it upright. I remain skeptical about the rug's lifespan.

One of the step stools doesn't have a hole for a screw; what should I do?

I thought the shopping cart had brakes, but that's not the case at all

A lot of good products but hard to find on the site. Use of the search magnifying glass is essential

Meh, order preparation times quite long, delivery late... we've seen better. I got discouraged from contacting customer service, I wanted to contact by email but I don't think that's possible.

I am missing half of my order

Difficult to access

Order from June 12... and item received on June 24, while someone in our circle ordered the same rug much later than us, and received it well before!

Well-made site

Well designed and practical

I ordered a blue sleeping bag and received a white mattress protector; disappointing. I am waiting to see if customer service is responsive.

Too small for an 18-month-old child, otherwise nothing to say

See my email to customer service!!!

Several bugs encountered during online payment. Delivery service very disappointing, especially due to the delivery person not understanding French.

Really disappointed, order placed on May 14, received on July 5. Almost 2 months of waiting. And lack of communication, had to call to find out when I should be delivered because I did not open an account. As if you didn't have my email address...

Interesting, easy to use

When I placed my order, I forgot an item. I immediately called to ask if the order could be canceled so that I could place a new complete order without paying shipping twice. The person on the phone told me she would take care of it and that I could reorder with confidence, but I received both orders....

A bit hard to find what you want

Not clear on delivery times

The delivery announced for the next day arrived one business day later than expected. Otherwise, everything else was OK. I had no information on the packaging which would have been very useful for transport and storage: maybe I wouldn't have chosen this product.

Package delivered to another address. Fortunately, the person contacted us.

Quite a lot of choices for early childhood. However, the preparation time for the order is a bit long (1 week).

Too expensive

The baskets are very small...very disappointed...moreover the baskets were sent in a huge box..in terms of ecology I find it very disappointing from your brand

I went to pick up my package because it was not the right address.

Xxxx

Quality products but relatively expensive, even very expensive.

Hello, I am disappointed because the Rody bouncing ball is not identical to the one I ordered and for my autistic son it was very important that it be identical to the one he designated to receive as a gift, as a result I will have to order another one on another site exactly as he wishes, since the one you sent me does not match your image of the green Rody on your site. Indeed, I wanted a green Rody with blue on top but I received a green Rody with orange. Please know that for an autistic person this is very upsetting. Also in the future, I do not think I will place another order with you, as I remain dissatisfied with this bouncing ball which is still relatively expensive given my low income. Best regards, Delphine Rosello

The response time of the logistics service when a part is missing for assembly needs improvement

A bit complicated

Very complete

Disappointed with the delivery time, not informed that some products were not available, the shipment was postponed.

After-sales service needs improvement. No response following delivery not conforming to my order.

As a non-professional customer, we do not know what we can order, that is to say only family or others

Delivery poorly recorded.

DELIVERY TIMES NOT RESPECTED: I had to postpone my event. Products conform to what was expected

Good, but you need to check the dimensions as the photos are misleading