9/10
★★★★★
based on 13800 reviews published

Latest customer reviews

5 /5
★★★★★

Order received within the announced deadlines, no problems to report.

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Acheteur Vérifié
purchased on 07/08/2019
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5 /5
★★★★★

Very nice site well explained

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Acheteur Vérifié
purchased on 27/08/2019
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5 /5
★★★★★

I quickly found what I wanted, quick order and ultra-fast delivery for the return.

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Acheteur Vérifié
purchased on 30/08/2019
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5 /5
★★★★★

Everything is impeccable except the delivery is very slow

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Acheteur Vérifié
purchased on 31/07/2019
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3 /5
★★★☆☆

Average satisfaction because the delivery was long. I had to call several times, first wesco then directly the carrier who directed me to the final carrier! Finally my item arrived, in very dirty plastic. It's a shame that the mat was folded in half, after a week of use there is still a mark in the middle. I hope it will go away.

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Acheteur Vérifié
purchased on 12/08/2019
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Answer from Wesco
Thank you for your feedback. We attach great importance to the quality of our services whether it is listening or advice. You can contact our after-sales service team by email: [email protected] who is at your complete disposal.
3 /5
★★★☆☆

I did not receive my complete order, I am missing items: a pack of 10 gloves so I had to send a complaint and my file will not be processed for 2 weeks. Too bad otherwise the wesco site respects our requests regarding deliveries.

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Acheteur Vérifié
purchased on 30/07/2019
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5 /5
★★★★★

Always perfect, the order even arrived 2 days before the estimated date

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Acheteur Vérifié
purchased on 26/08/2019
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5 /5
★★★★★

Excellent site dedicated to early childhood. High-quality products. I am unhappy with the delivery, independent of Wesco.

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Acheteur Vérifié
purchased on 22/08/2019
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5 /5
★★★★★

I am delighted with my order. The products are of excellent quality. And the delivery is extremely fast. I will order again. Thank you.

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Acheteur Vérifié
purchased on 23/08/2019
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4 /5
★★★★☆

Easy access

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Acheteur Vérifié
purchased on 12/08/2019
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5 /5
★★★★★

Quality products

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Acheteur Vérifié
purchased on 24/08/2019
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4 /5
★★★★☆

Very good

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Acheteur Vérifié
purchased on 22/08/2019
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5 /5
★★★★★

Very good site, fast shipping

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Acheteur Vérifié
purchased on 28/08/2019
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4 /5
★★★★☆

Very good

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Acheteur Vérifié
purchased on 20/08/2019
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 31/07/2019
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1 /5
★☆☆☆☆

Delivery too late, very disappointed

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Acheteur Vérifié
purchased on 09/08/2019
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Answer from Wesco
Hello and thank you for your feedback. We are absolutely sorry that the delay does not suit you. Unfortunately, your order was sent just before August 15th and deliveries are often disrupted by this holiday. We hope your items bring you satisfaction.
5 /5
★★★★★

Easy access and simple to use.

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Acheteur Vérifié
purchased on 22/08/2019
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3 /5
★★★☆☆

Incomplete delivery and boxes arrived torn

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Acheteur Vérifié
purchased on 21/07/2019
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Answer from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, mistakes can sometimes happen. We hope you will not hold this against us and that you are now satisfied with your purchases.
3 /5
★★★☆☆

Good quality, very professional customer service but rather expensive overall

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Acheteur Vérifié
purchased on 24/08/2019
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5 /5
★★★★★

Timelines respected and compliance of the shipment... Nothing to report

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Acheteur Vérifié
purchased on 25/08/2019
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2 /5
★★☆☆☆

I only received part of the boxes, resulting in only having the legs of the ordered table and the chairs: no tabletop. I have not been contacted since the delivery yesterday afternoon to provide any information or anything.

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Acheteur Vérifié
purchased on 26/08/2019
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Answer from Wesco
Hello and thank you for your feedback. We are sorry to have made you wait three days to send you the rest of your order. We hope you are satisfied with your choice and look forward to seeing you again soon on wesco.fr.
2 /5
★★☆☆☆

I found the colored chalks loose and broken in the package

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Acheteur Vérifié
purchased on 26/08/2019
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Answer from Wesco
Hello and thank you for your feedback. We hope your new chalks bring you satisfaction and we look forward to seeing you again soon on wesco.fr.
5 /5
★★★★★

Navigation on the site without difficulty, delivery on the scheduled date and product matching our expectations

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Acheteur Vérifié
purchased on 23/07/2019
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5 /5
★★★★★

20/20

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Acheteur Vérifié
purchased on 03/08/2019
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5 /5
★★★★★

Fast and careful delivery

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Acheteur Vérifié
purchased on 19/08/2019
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3 /5
★★★☆☆

No excessive packaging of the product. The box of the magnetic cart was open because there were no tapes or wires to keep it closed. The delivery person made sure that the box did not open until delivery at home. She taped it up. We checked together with the instructions and all the parts were there. The diapers were in packaging and well protected.

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Acheteur Vérifié
purchased on 21/08/2019
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Answer from Wesco
Hello,
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
5 /5
★★★★★

Very satisfied with the speed of delivery

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Acheteur Vérifié
purchased on 24/08/2019
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4 /5
★★★★☆

The products are good, but the site is sooo slow to load ... Always amazed at each visit...

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Acheteur Vérifié
purchased on 26/08/2019
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1 /5
★☆☆☆☆

I paid shipping fees almost equivalent to the price of my purchase only to not receive my package on time

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Acheteur Vérifié
purchased on 26/08/2019
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Answer from Wesco
We thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. You received your package two days after placing your order. The delivery was made according to your requests and without any issues on the desired date and location. We understand your eagerness to receive our products and thank you for it.
5 /5
★★★★★

Very good product, corresponds to the description, good packaging for shipping, nothing to say, I recommend without hesitation

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Acheteur Vérifié
purchased on 22/08/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 10/07/2019
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3 /5
★★★☆☆

I had requested a delivery for the end of September and was delivered on August 31. I didn't know if I refused the delivery would I have paid for shipping twice?? the delivery person didn't know so I took the packages (bulky) to avoid paying shipping twice. I received 6 packages. I opened one and there was only the bed inside and no mattress. my order was a 'bed + mattress' set

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Acheteur Vérifié
purchased on 21/08/2019
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Answer from Wesco
Hello and thank you for your feedback. We are sorry that the order did not go as desired. You have the option to specify the desired delivery date when placing your order. We invite you to fill in this field next time. Now that you have received your entire order, we hope that the selected products bring you full satisfaction.
5 /5
★★★★★

Very good site. Serious!! missing the payment in 4 installments which could facilitate orders.

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Acheteur Vérifié
purchased on 13/08/2019
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4 /5
★★★★☆

Easy to navigate

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Acheteur Vérifié
purchased on 13/07/2019
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5 /5
★★★★★

Very good product Very satisfied

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Acheteur Vérifié
purchased on 22/08/2019
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3 /5
★★★☆☆

I only give 3 stars because the delivery time was extremely long, and it was difficult to get a follow-up from Wesco. After several emails, I finally got an explanation regarding the delivery delay. Nevertheless, the product meets my expectations, but the delivery time was over 1 month.

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Acheteur Vérifié
purchased on 26/07/2019
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5 /5
★★★★★

Very practical

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Acheteur Vérifié
purchased on 21/08/2019
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2 /5
★★☆☆☆

Order of a rug for delivery scheduled for J+5. On the day, no delivery and no message from Wesco. On J+10 I sent an email. Response: we will deliver but later without giving a date. Summary: effective delivery more than 30 days later. No commercial gesture. Very bad customer experience

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Acheteur Vérifié
purchased on 08/07/2019
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Answer from Wesco
Hello and thank you for your feedback. We are sorry that we did not deliver according to our standards. Unfortunately, we have been victims of our success and the selected item has been particularly popular. We hope that our commercial gesture combined with the quality of our favorite rug will bring you satisfaction.
5 /5
★★★★★

No comments

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Acheteur Vérifié
purchased on 15/08/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 22/08/2019
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