/10
★★★★★
based on 13093 reviews published
★★★★★
based on 13093 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Bad packaging or bad carrier, there are shocks on the panels...
Acheteur Vérifié
purchased on 27/09/2019
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Answer from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough handling or transport and do not arrive at your place intact. We encourage you to send us a photo of your product at [email protected] so that we can proceed with a possible replacement.
3
/5
★★★☆☆
The site is great, the products too! However, I don't understand why for 5 bibs I received an ENORMOUS box!!!!!! the shipping needs to be reviewed because in terms of quantity it's really not eco-friendly
Acheteur Vérifié
purchased on 11/10/2019
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3
/5
★★★☆☆
The items were not all delivered together (the javelins were delivered with a 2-week delay) and one item (metal goal) was damaged.
Acheteur Vérifié
purchased on 06/09/2019
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3
/5
★★★☆☆
2 months wait for the delivery of a small table seems a bit long to us.
Acheteur Vérifié
purchased on 12/08/2019
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3
/5
★★★☆☆
Article compliant but delivery time too long
Acheteur Vérifié
purchased on 18/09/2019
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3
/5
★★★☆☆
Most of the goods were in accordance with my order but one item was not right. The customer service I called twice gave me different information regarding the procedure to return the product. As a result, wasted time verifying and knowing what the correct procedure was.
Acheteur Vérifié
purchased on 03/10/2019
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3
/5
★★★☆☆
3 tables are in perfect condition, the fourth has a damaged edge, I would like it to be exchanged
Acheteur Vérifié
purchased on 07/09/2019
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3
/5
★★★☆☆
Too long delay and not the color ordered
Acheteur Vérifié
purchased on 20/09/2019
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3
/5
★★★☆☆
The order could have been processed more simply!
Acheteur Vérifié
purchased on 04/10/2019
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3
/5
★★★☆☆
Delivery to be reviewed. The delivery person took the liberty of handing the package to the neighbors without informing me and without my consent. Moreover, he told them it was a request from me!!!!
Acheteur Vérifié
purchased on 04/10/2019
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3
/5
★★★☆☆
The package was delivered to another establishment... waiting to receive it.
Acheteur Vérifié
purchased on 03/10/2019
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3
/5
★★★☆☆
Hello, there are missing choices of Kamishibai stories by age group.
Acheteur Vérifié
purchased on 30/09/2019
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Answer from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes a mishap can compromise our quality standards. We invite you to contact our after-sales service by email: [email protected] to address this issue.
3
/5
★★★☆☆
Delivery not on time...
Acheteur Vérifié
purchased on 25/08/2019
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3
/5
★★★☆☆
I was informed that there would be a slight delay in delivery, as the package had been damaged. And indeed, when I went to pick it up, the box had been completely destroyed, roughly resealed with plastic ties and inside one of the packs of 10 notebooks was completely torn and the notebooks scattered in the box, some damaged: corners bent... this was due, I think, to the use of a box that was far too large for what it contained and therefore no support for the contents. So very clearly the packaging needs to be reviewed as well as the shipping conditions.
Acheteur Vérifié
purchased on 26/09/2019
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Answer from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your package, we have a limited number of box sizes that we adapt as best as we can to limit our environmental impact. We still have room for improvement and your comment contributes to that, thank you.
3
/5
★★★☆☆
Very happy with the Wesco bed and its mattress. We were disappointed by the delivery. We waited all day for a delivery that did not happen and we were not informed.
Acheteur Vérifié
purchased on 21/09/2019
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2
/5
★★☆☆☆
Delivery too long
Acheteur Vérifié
purchased on 02/09/2019
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Answer from Wesco
Hello and thank you for your feedback. The item you chose has indeed sparked the interest of many people at the same time. Our little elves did their best to make new ones for you. We hope this wait hasn't overshadowed your experience with your item.
3
/5
★★★☆☆
Delivery late and item arrived very dirty
Acheteur Vérifié
purchased on 06/09/2019
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3
/5
★★★☆☆
I received the rest of the order yesterday, but it arrived in duplicate, with an item I had already received. I had indicated by email that I had already received this item. Delivery error but satisfied with the material.
Acheteur Vérifié
purchased on 27/08/2019
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3
/5
★★★☆☆
Very nice wooden materials but the plastic dinette wesco... mediocre quality and the W everywhere... meh
Acheteur Vérifié
purchased on 21/09/2019
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2
/5
★★☆☆☆
I was not at all satisfied with my order, items delivered broken in two shipments
Acheteur Vérifié
purchased on 19/05/2019
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Answer from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough transport and do not arrive at your place intact. We hope that our commercial gesture will bring you comfort and that you will not hold this inconvenience against us.
3
/5
★★★☆☆
Navigating the site is quite easy. For the delivery, I was given a date during the week and then I received a message informing me that I would receive my order earlier than expected but... on a Saturday. In my package, I had a fiber optic lamp whose base is filled with water and glitter, but it leaked. Otherwise, the purchased products suit me.
Acheteur Vérifié
purchased on 09/09/2019
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3
/5
★★★☆☆
Happy with the product, but less so with the delivery delay due to the carrier.
Acheteur Vérifié
purchased on 01/09/2019
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2
/5
★★☆☆☆
Some items are missing and some are broken.
Acheteur Vérifié
purchased on 03/09/2019
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Answer from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your package, it happens that an error slips in and that the transport is not as respectful of the products as we would like. We hope that our new shipment will satisfy you.
2
/5
★★☆☆☆
More than a month to be delivered, I don't understand why Wesco doesn't inform the customer right away, that is to say at the time of ordering... delays when a product is out of stock... It's very unfortunate when you're waiting for materials to work. I had to contact them twice. But this is the first time this has happened. My previous orders went smoothly. But here, not even a gesture or an apology... I had to order urgently elsewhere to work...
Acheteur Vérifié
purchased on 26/07/2019
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3
/5
★★★☆☆
High-quality products. High prices for independent individuals, unfortunately!
Childcare Assistant
Acheteur Vérifié
purchased on 29/08/2019
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3
/5
★★★☆☆
Too many delays, unfortunately.
Acheteur Vérifié
purchased on 27/07/2019
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3
/5
★★★☆☆
Disappointment, the product arrived damaged although the packaging was not damaged
Acheteur Vérifié
purchased on 10/09/2019
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Answer from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from mishandling or rough transport and do not arrive at your place intact. We urge you to send us a photo of your product at [email protected] so that we can proceed with a possible replacement.
3
/5
★★★☆☆
One and a half months delay for part of the order and no information given, really a shame because the rest is very good.
Acheteur Vérifié
purchased on 20/06/2019
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3
/5
★★★☆☆
I gave 3 stars because of the delivery. For the first delivery, I was not informed of the delivery day. I was at home but the delivery person did not come to ring. 2nd delivery: time slot: 'we will pass during the day...' when calling in the morning, they tell me they will pass in the afternoon and they came at 3 PM. It is really not practical to have to block the whole day. Disappointed with this delivery which is not adapted to the schedule of a private individual.
Acheteur Vérifié
purchased on 21/08/2019
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2
/5
★★☆☆☆
Quality item but very late delivery (15 days) while I paid the price of a Colissimo!
Acheteur Vérifié
purchased on 26/08/2019
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