Reviews Wesco

Good quality products, return shipping costs are the responsibility of the customer and the costs are high, no commercial gesture even though there were missing items in my order.

Dishware arrived damaged (as it was not protected in the packaging box). No response from customer service to date.

Products conform to the description but some sheets were missing stickers..

There are missing photos.

The products and speed are satisfactory. However, the packages are not sturdy enough: more than half of the 6 packages were opened and/or damaged (opened along the perforated lines, or a piece of cardboard detached with very small visible glue dots at the start). As a result, 4 items missing.

You can find what you want but without great precision on the product.

I did not go to this site. I found the product through an intermediary site

Only one problem at the time of order validation with the security code, so I had to start over, otherwise nothing to say.

No particular memory of this site..

Probably an error in the order

Problem with delivery and follow-up after order; lack of responsiveness

Overall rating after 1 year of purchasing on the site: over 7000€ spent. Delivery delays and uncontrolled delivery, unfriendly and uncommercial customer service. Quality issues. Expensive. Overall, a company that feels like it is in a monopoly.

Not easy to create an account for an association

I had to order this product by default; originally I wanted to order the "Balance Eggs", which were better suited to my activity project. It is a pity that products are thus removed from the catalog! That said, no technical issues with the order, delivery, or invoice.

Not serious in handling the order

A lot of choice of items

Did not receive my order on time nor all the requested materials

Order received on time but disappointed not to have received the catalog even though I had requested it.

Good

We received only one tray when it was supposed to be a set of 6 trays.

Very expensive and some products are not of quality, as one might think given the price

Delivery time to be improved.

Complicated

I regret not being able to take advantage of the promo code 'free shipping' because your site did not accept it.

A defective product delivered despite the packaging (bottle very damaged at the cap)

The product does not match the one in the photo

The products seem to be of good quality but, please take into account the colors ordered for deliveries or send a message indicating the change

I ordered the 150x60 cot and received a 105x53 cot, I am waiting for the exchange which I hope will happen as soon as possible

I returned the order, it does not suit me, too small

The delivery took a long time and was done in two parts.

Unusually long delay.

Big issues regarding delivery: a first delivery notice that we never found in our mailbox... Then after a call to Wesco, the carrier contacts us to confirm their visit on Wednesday... without specifying a time slot... basically, I take a day off to receive my son's play mat... after waiting more than 15 days... For an item that I paid 75 euros for, I'm a bit frustrated...

Hello! I have received my order, and earlier than expected, I was delighted. However, despite doing everything necessary, my product does not work well, and I returned it on Monday, with an explanatory note. Hoping to receive another Time Tracker in good working condition and without additional costs (as I had to pay shipping fees to return it) soon, so I can properly rate the Wesco site! Best regards, C. Motta

We encountered many problems with receiving defective products and delivery times not respected (4 months to receive the entirety of our order). Very disappointed overall!

Nothing to report!

We were disappointed with the reception of the kitchen for 2 years and older, it is quite small and we also received the refrigerator model with the same shelf, so it is not possible to assemble it.

Clear site

Thank you for your feedback, it helps us improve our services. We have contacted your carrier to ensure that this type of situation does not happen again. Furthermore, we are delighted to know that your purchase gives you complete satisfaction.

Not detailed enough;

First time I ordered from you but it will be the last. Order received 3 weeks after placing it even though the product was in stock... Customer service needs to be reviewed!!