Reviews Wesco

The delivery company did not take into account the deadlines selected on the Wesco site. Moreover, one item was out of stock and needed to be delivered on a second date. The first delivery person was extremely unpleasant.

Given the price, I expected better quality... The mattress is very soft and the sheet is stiff... not very pleasant to the touch.

Very late delivery

I received my order in several parts and each time I had to be available to welcome the delivery person, not easy when you are with children.

The site itself is good but ordering is not great, I ordered 2 rugs that were available at the time of the order, and upon delivery I only received one rug and I wasn't even informed that there was a stock shortage, I had to call to find out where the second rug was because if I had known I wouldn't have ordered it at all.

Hello, The ordered material corresponds to what I expected. The downside is the delivery: - The order did not arrive in the initially given time slot and fortunately I was at home because the delivery person called me not to make an appointment but to announce that he was arriving in 15 minutes. - The bag containing the mattresses was open and the mattresses were dirty (it is difficult for me to properly clean the stains) - the box of the bed was completely damaged (the bed now has a small tear). It would be good if the delivery people were more careful with the orders.

I had a bit of trouble finding what I was looking for, and I couldn't get the follow-up to obtain the discounted prices, too bad because I would have taken more bunk beds

Hello, one CD does not work. It is not possible to reach customer service directly by phone. I contacted the service by email but am still waiting for a response.

Big delivery problem

Not bad, but I say it again, given the prices and the orders we place, a loyalty program or something like that would be interesting....

Very nice site, wide selection of pretty products suitable for children's ages. Disappointed by the delays and delivery.

Received bad diapers, ineffective customer service by phone, no response to the various emails sent, only Adeline from social media was able to answer my questions even though she is not directly concerned (hence the 2 *, otherwise I would have given only 1...). A week to realize that they no longer have in stock the diapers I ordered (the stock on the website has still not been updated...). How long will it take for me to be refunded my €95??? This is a significant amount, especially since I had to reorder this from another website.

Not readable. messy not easy to find what you are looking for

Clear site

Our order was delivered incomplete... we are missing a mattress protector and sheets, so we cannot use the cocoon bed. no news from customer service...

I appreciate the diverse range of products for sale on the site; however, the product descriptions do not match the quality received.

Big package for little things

Poor stock management. We had to wait an extra week than planned not to mention the poor condition of a rug received.

Order processing extremely long 1 kg bag of shredded paper half open so spillage in the box, damaged package.

The laces do not fit for certain letters and that's a shame!

Good material, a lot of choices for activities

An item is missing and no response to my request...

The announced delivery time was not respected. The telephone support later provided us with the correct information.

Very good

Quick order, efficient customer service but very slow delivery (more than 10 days after order). Non-compliance with delivery dates by the supplier.

Well-organized site Delivery time unusually long, no information on product availability unless you ask the question

Once the bibs were in the cart, I could no longer see their colors. So I couldn't check my order before validation. Long waiting time to receive the goods.

The delivery was 2 days late. If I hadn't contacted customer service, I would have never known. We ordered from your site for your seriousness and we were very disappointed. We had a meeting with the Departmental Council for a site visit and 10 minutes late, the mattresses would not have been delivered. This caused real dissatisfaction. The mattresses themselves are compliant.

Delivery received more than 6 weeks after the order for 1 item that was out of stock. The item was delivered alone well before the others that I had to follow up on...

Very good product, however, we are offered to choose a delivery day that suits us, but it was delivered a few days later. Too bad.

It shrank after the first wash. I am disappointed.

Very useful as there are many quality products but the phone service is deplorable every time. The staff has no desire to help us.

I ordered a blue children's bed and received a pink one.

I thought the cards were stiffer.

Not the right color.

A product received very late. I was no longer at the center, which made it complicated for accounting.

Received on time but delivered in an enormous box, whereas a cardboard envelope would have sufficed.

Good

Not attractive enough

Not clear for choosing the order date, which is why I called your services and they couldn't answer me.