★★★★★
based on 13790 reviews published
Latest neutral customer reviews
Very well-designed site. However, it is sometimes difficult to find a particular item given the number of quality products offered.
Delivery method: chosen delivery person does not provide a time slot: significant constraint
Very clear
Delivery service deplorable and item damaged upon arrival. Return. Too bad, because super quality when everything goes well...
Good
The site does not have a clear architecture...
The items are very interesting but the site is very impractical for finding what you are looking for. Tons of pages to finally find the gem...
Disappointed by the product which does not meet my expectations
To recommend
Order placed very quickly, too bad it was canceled without my consent due to an impossible address change. I had to reorder. Fast shipping
Apparently, your company is rather intended to serve structures receiving children. My first experience leads me to think this because the price of shipping costs is almost similar to the price of the product I ordered. Too bad I will go to a store where I won't have to bear constrained and abusive shipping costs.
Not easy to use. Why don't we receive our paid invoice directly?
Hello easy to place an order and speed of sending upon receipt of payment However, the carrier did not inform me of his day of passage and left me to deal with the complete pallet Thank you S. T.
Impossible to make a transfer after receiving the order
Only negative point: a package much too large for just 3 children's rattles!
Good
Too much waiting
Easy to use site, clear in searches. Too bad my order arrived earlier than the expected date, I was not at home, it was dropped off at a pickup point and it was difficult for me to move with a newborn! I am not very happy about this point!
Not very explicit for example 3 units I thought it was a lot of 3 when you are not in the profession you get caught!!!
Order received quickly, but one cot is damaged....
Delivery and packaging catastrophic
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Very good quality bibs
Fortunately, I knew the product, because the search was not easily fruitful...
Well categorized site. Clear, rarely out of stock, prices a bit high but the quality is present. My overall rating will be two stars for the following reason: big negative, the delivery was not respected at all (delivery before the date, I was not present, fortunately my partner had just arrived 3 minutes before so he was able to receive the 9 cots and the sheets. There was indeed an email the day before in the middle of the afternoon to tell me that the order had been shipped. No call to tell me that the delivery would take place the next day, no email...
I question the packaging when sending the items. The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).
There was an error on a product I ordered in natural color that I received multicolor from the service. I was very surprised to see that the return shipping costs are at my expense?
Too bad that as a childminder we have to pay for shipping costs.
Very good except for the choice of delivery date on the small calendar which was not respected
When you don't know the site, it's a bit difficult to find what you're looking for
The site is very good but my delivery has still not arrived, it is June 21.
Happy with the product and the delivery time but my order was left in front of the door while I was at home but no one rang the bell! Luckily it was still there when I went outside!!
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Hello, I was very satisfied with the speed and quality of the packaging. However, there is an error with one toy (old version instead of the new one) and after contacting customer service a week ago, I still have no response and my daughter's birthday is tomorrow.
I didn't quite understand. I received my order in 3 boxes. 1 on one day and the other two the next day.
Nothing to report...
Too messy
The delivery person gave me one package out of two. Upon noticing that one was missing, I quickly called back and he explained that it happens and he only had one. Three-quarters of an hour later he returned apologizing that the package was hidden under another. Luckily he wasn't far to bring it back to me. I found it average. They are too rushed and never check with the customers on site.. Otherwise, the bed was already assembled, which is nice. Good quality at first glance, we'll see over time. Satisfied. Regarding the site, known for its quality, without special promotions I wouldn't buy (quality/price).
Very disappointed. I had ordered natural colored clay for my daughter's birthday and received yellow clay that is much less pretty. Too late to exchange.
Good, but I expected better quality products, given the prices paid
Slow. Hard to find what you want.
Many sections and subsections