Reviews Wesco

I did not receive my order on time, I had to contact to have my order shipped, no commercial gesture

A bit disappointed because 2 out of 3 boxes were damaged. Packaging poorly suited to the contents. One artichoke bottle was cut. Its contents had spilled a bit onto the other bottles.

Delivery issues. Order delivered in 3 parts, without the missing products being indicated. Package condition damaged and not suitable for its contents. Order placed on 01/10/2025 and last items received on 02/21/2025.

Delivery problem and product description.

The answers are not very structured.

Next time, I will be more attentive.

We have placed several orders with you. For several orders, we had to call customer service because parts of the furniture were damaged (screws lying in the boxes that scratched the furniture, cracked furniture, missing screws). After contacting customer service, I am still waiting for a replacement board that has not yet arrived after 3 weeks of delivery, but I have not heard back. I would not recommend you.

Delivery a bit slow. The announcement seemed unclear: it said 5 pieces and not 5 times 12 pieces of 5 colors.

I ordered a doll! It does not look like the description at all, it is really not pretty. My child likes it anyway, so I give her 20 minutes of play and one part is coming undone... Disappointed. For the rest, I have never had a problem.

Supplies received not in accordance with the initial order, in addition to not having the correct reference, the 'dust-free' chalk boxes arrived broken!

The container is twice as large as the content. Packaging needs improvement.

Delivery too slow. The diaper and the dress were not packaged and were 'moving around' in the box. Whereas the pajamas were in a small bag, well protected.

I expressed that I wanted to cancel this order because the delivery time was too long. Unfortunately, my request was taken into account on the day the package was shipped. The delivery person left the package in front of the door, I could not refuse it as requested by customer service. I am left with a package that I have still not opened and that I no longer want. I am once again waiting for a response from customer service.

I can no longer order this ball via your website by credit card!

Huge cardboard packaging for 4 small products. They don't fit in the mailbox!

Delivery too long Half-open pen box

Your site is average on certain items

Barely screwed in, the wood split.

The expected time to receive the order was already announced as more than 10 days (which is already very long) and the package didn't even arrive as expected... but with a delay... known defect... To be corrected....

The item was missing from the package, complaint made to Wesco but no news.

The items were not well packaged. The delivery arrived 3 days after the last expected day.

Order placed on 21/12/24, to be delivered by 9/01/25 at the latest, still not received on Monday 13/01/25.

Totally dissatisfied with the delivery times and waiting regarding the colissimo method

3 weeks to be delivered and a part of the order missing at the time of delivery. Fortunately, the return of the missing item was quick.

Defective gift, tested 3 days before Christmas.

Delivery deadlines are not respected; it was planned to be given today for the school's Christmas, but still in transit, the children were very disappointed.

The package arrived open and an inner box very damaged. Fortunately, there was no damage to the merchandise itself.

Disappointed by the delivery of the last item which was thrown over the gate before my arrival. Moreover, the item was incomplete.

Satisfied but delivery deadlines not respected. Which I think is independent of your services.

I am very disappointed, but this is more about the delivery. Being a professional in early childhood, I confidently turned to Wesco for the purchase of a table for the children I care for. So already a very long delivery time, a month (for a table in stock) and then a week delay on the date that was initially indicated to me. And the big surprise, already a very unpleasant delivery person, a box that was open and in very poor condition and especially no legs for the table!!! I had to contact Wesco several times to finally be informed that I would be delivered the missing legs but not before mid-January! So another month and a half later than the top... That said, the top seems to be in good condition and of good quality.

Nothing to say about the delivery

I really like Wesco products but I am disappointed with my last order. Indeed, I did not receive one of the ordered products and my daughter will not have it for Christmas. No solution was proposed before this date.

The products are very good. However, the preparation was very long (8 working days and not 48 hours as indicated on the site) and delivery was very slow (4 days). And no information was available on the site. Moreover, the package arrived open with slightly damaged item packaging.

Long delivery and disappointed with the quality of the bibs ordered despite a high price. As a professional in early childhood, I thought I would find better quality on the site. Not sure about placing a new order.

Delivery did not correspond to the initially announced date. Product delivered 4 days later.

Order scheduled for December 3, received on December 5. Delivery fees due to urgent need, but unfortunately not received on time. Thank you to customer service for their understanding and responsiveness.

Improvements need to be made regarding claims when packages are incorrectly marked as delivered. No direct link on the site related to the order. No response to an email.

Hello, More than a month to deliver a package, an impact on one of them... I've seen better...

I give this rating because I was disappointed by the lack of handling of my order for almost over a week.

Long delivery