★★★★★
based on 13790 reviews published
Latest neutral customer reviews
You have a problem with packing the parcels. I had ordered a set of 5 one-liter bottles of paint with 1 one-liter bottle of glue, and in the package, all the bottles were loose, without any padding to secure them, which caused one bottle to break during transport and a refusal and return of the package. I wanted to use the paint quickly with the children I care for, but that will have to wait until Wesco accepts my return to allow me to reorder.
When you don't have an account and want to place an order, the steps are a bit confusing
Complicated site
Could be improved in the logic of the sections.
Not satisfied with the cart, lacks stability, which poses a danger for a non-walking child. RETURN IS AT THE CUSTOMER'S EXPENSE, EXPENSIVE!
The products are of very good quality but the description on the site is too brief, I mistakenly ordered poufs instead of pears. Not very serious but a bit annoying.
The ordered products meet my expectations. However, I was delivered after the indicated date, and since I absolutely needed my order in the following days (and I had received nothing nor been informed...), I tried to contact Wesco by phone several times without success, which was quite stressful... Finally delivered on time for my events and very happy with my purchases!
Delivery time too long
The site is very good but I am disappointed with the material, I probably ordered too quickly without reading all the presentation details.
The searches are not smooth
I am happy with the product and that is why I give 2 stars! Indeed, my item was delivered to another person, at another address! Fortunately, this person saw my number on the package and honestly contacted me. I then had to go pick up my package from this person! What a shame to have to pay shipping costs for a package scheduled for May 7, which arrived on the 4th!!!!
19/20
The photos do not really show the quality of the product
Order delivered a week after the specified date, without any information.
Very good site but the photos are not realistic enough
The site is good but there are a few small difficulties in finding items without having the catalog reference.
Very good material, however there was a delay in the order for which we received an explanation email only a week later. Also, a purchase of colored sheets that I thought were cardboard and which are not.
The ball has arrived crushed and the rattle broken at the plastic level
HELLO I DID NOT WANT WOODEN FEET BUT ALUMINUM AND THE SMALLEST ONES; HOW TO CHANGE THEM,,,, THANK YOU ********** ********
Super order but I was delivered in front of my gate luckily my husband was able to carry the structure as he was on leave our house is quite far from the gate the delivery person did not offer to carry the structure not great
Always problems with refunds for undelivered products but the items are correct
No order issues. However, tedious delivery! The carrier delivers once to a pharmacy, does not bother to call so no material and when I call them, I reach an extremely unpleasant person, who directs you to another number that never answers!
Judicious choice of items in the catalog
The sizes do not match the visuals for the puppets. The compartmentalized trays broke within 15 days of purchase. Perhaps due to the heat from the dishwasher, however, for daily use in a nursery, it's a pity.
Delivery date not respected
A damaged product
Quick
Basket to be submitted to the paying organization too complicated...
Maybe a bit thin
When entering the product square beads in the search, it was impossible to find after several attempts, it came out by typing cube beads.
Delivery difficulties regarding the deadline, plus a missing order
I did not receive my entire order at the same time (order placed for Christmas and I received the last item 2 days ago), and no commercial gesture from Wesco... Very disappointed.
BAD QUALITY ON SOME CUPS
Delivery needs improvement. Order normally delivered between February 20 and February 22, it is now February 26 and I still have not received my order
Our logistics service has been informed of this situation and will take the necessary measures to regularize the situation and ensure that this does not happen again.
Good but lacks responsiveness if there is a problem with a product
Rather easy to use but sometimes complicated searches
Good site, quality material, however I did not receive a shipping email for the order, luckily I was home on the day of delivery!
Delivery time of 15 days not respected, waited 2 months....!! Certainly apologies after a month following a complaint on Facebook and a commercial gesture, but it doesn't seem serious.....
Very good product
Superb carpet, soft, thick! Not at all disappointed with my purchase! Very satisfied