Reviews Wesco

Very good quality bibs

Fortunately, I knew the product, because the search was not easily fruitful...

Well categorized site. Clear, rarely out of stock, prices a bit high but the quality is present. My overall rating will be two stars for the following reason: big negative, the delivery was not respected at all (delivery before the date, I was not present, fortunately my partner had just arrived 3 minutes before so he was able to receive the 9 cots and the sheets. There was indeed an email the day before in the middle of the afternoon to tell me that the order had been shipped. No call to tell me that the delivery would take place the next day, no email...

I question the packaging when sending the items. The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).

There was an error on a product I ordered in natural color that I received multicolor from the service. I was very surprised to see that the return shipping costs are at my expense?

Too bad that as a childminder we have to pay for shipping costs.

Very good except for the choice of delivery date on the small calendar which was not respected

When you don't know the site, it's a bit difficult to find what you're looking for

The site is very good but my delivery has still not arrived, it is June 21.

Happy with the product and the delivery time but my order was left in front of the door while I was at home but no one rang the bell! Luckily it was still there when I went outside!!

Hello, I was very satisfied with the speed and quality of the packaging. However, there is an error with one toy (old version instead of the new one) and after contacting customer service a week ago, I still have no response and my daughter's birthday is tomorrow.

I didn't quite understand. I received my order in 3 boxes. 1 on one day and the other two the next day.

Nothing to report...

Too messy

The delivery person gave me one package out of two. Upon noticing that one was missing, I quickly called back and he explained that it happens and he only had one. Three-quarters of an hour later he returned apologizing that the package was hidden under another. Luckily he wasn't far to bring it back to me. I found it average. They are too rushed and never check with the customers on site.. Otherwise, the bed was already assembled, which is nice. Good quality at first glance, we'll see over time. Satisfied. Regarding the site, known for its quality, without special promotions I wouldn't buy (quality/price).

Very disappointed. I had ordered natural colored clay for my daughter's birthday and received yellow clay that is much less pretty. Too late to exchange.

Good, but I expected better quality products, given the prices paid

Slow. Hard to find what you want.

Many sections and subsections

You have a problem with packing the parcels. I had ordered a set of 5 one-liter bottles of paint with 1 one-liter bottle of glue, and in the package, all the bottles were loose, without any padding to secure them, which caused one bottle to break during transport and a refusal and return of the package. I wanted to use the paint quickly with the children I care for, but that will have to wait until Wesco accepts my return to allow me to reorder.

When you don't have an account and want to place an order, the steps are a bit confusing

Complicated site

Could be improved in the logic of the sections.

Not satisfied with the cart, lacks stability, which poses a danger for a non-walking child. RETURN IS AT THE CUSTOMER'S EXPENSE, EXPENSIVE!

The products are of very good quality but the description on the site is too brief, I mistakenly ordered poufs instead of pears. Not very serious but a bit annoying.

The ordered products meet my expectations. However, I was delivered after the indicated date, and since I absolutely needed my order in the following days (and I had received nothing nor been informed...), I tried to contact Wesco by phone several times without success, which was quite stressful... Finally delivered on time for my events and very happy with my purchases!

Delivery time too long

The site is very good but I am disappointed with the material, I probably ordered too quickly without reading all the presentation details.

The searches are not smooth

I am happy with the product and that is why I give 2 stars! Indeed, my item was delivered to another person, at another address! Fortunately, this person saw my number on the package and honestly contacted me. I then had to go pick up my package from this person! What a shame to have to pay shipping costs for a package scheduled for May 7, which arrived on the 4th!!!!

19/20

The photos do not really show the quality of the product

Order delivered a week after the specified date, without any information.

Very good site but the photos are not realistic enough

The site is good but there are a few small difficulties in finding items without having the catalog reference.

Very good material, however there was a delay in the order for which we received an explanation email only a week later. Also, a purchase of colored sheets that I thought were cardboard and which are not.

The ball has arrived crushed and the rattle broken at the plastic level

HELLO I DID NOT WANT WOODEN FEET BUT ALUMINUM AND THE SMALLEST ONES; HOW TO CHANGE THEM,,,, THANK YOU ********** ********

Super order but I was delivered in front of my gate luckily my husband was able to carry the structure as he was on leave our house is quite far from the gate the delivery person did not offer to carry the structure not great

Always problems with refunds for undelivered products but the items are correct