★★★★★
based on 14651 reviews published
Latest neutral customer reviews
I appreciate the diverse range of products for sale on the site; however, the product descriptions do not match the quality received.
Big package for little things
Poor stock management. We had to wait an extra week than planned not to mention the poor condition of a rug received.
Order processing extremely long 1 kg bag of shredded paper half open so spillage in the box, damaged package.
The laces do not fit for certain letters and that's a shame!
Good material, a lot of choices for activities
An item is missing and no response to my request...
The announced delivery time was not respected. The telephone support later provided us with the correct information.
Very good
Quick order, efficient customer service but very slow delivery (more than 10 days after order). Non-compliance with delivery dates by the supplier.
Well-organized site Delivery time unusually long, no information on product availability unless you ask the question
Once the bibs were in the cart, I could no longer see their colors. So I couldn't check my order before validation. Long waiting time to receive the goods.
The delivery was 2 days late. If I hadn't contacted customer service, I would have never known. We ordered from your site for your seriousness and we were very disappointed. We had a meeting with the Departmental Council for a site visit and 10 minutes late, the mattresses would not have been delivered. This caused real dissatisfaction. The mattresses themselves are compliant.
Delivery received more than 6 weeks after the order for 1 item that was out of stock. The item was delivered alone well before the others that I had to follow up on...
Very good product, however, we are offered to choose a delivery day that suits us, but it was delivered a few days later. Too bad.
It shrank after the first wash. I am disappointed.
Very useful as there are many quality products but the phone service is deplorable every time. The staff has no desire to help us.
I ordered a blue children's bed and received a pink one.
I thought the cards were stiffer.
Not the right color.
A product received very late. I was no longer at the center, which made it complicated for accounting.
Received on time but delivered in an enormous box, whereas a cardboard envelope would have sufficed.
Good
Not attractive enough
Not clear for choosing the order date, which is why I called your services and they couldn't answer me.
Very well-designed site. However, it is sometimes difficult to find a particular item given the number of quality products offered.
Delivery method: chosen delivery person does not provide a time slot: significant constraint
Very clear
Delivery service deplorable and item damaged upon arrival. Return. Too bad, because super quality when everything goes well...
Good
The site does not have a clear architecture...
The items are very interesting but the site is very impractical for finding what you are looking for. Tons of pages to finally find the gem...
Disappointed by the product which does not meet my expectations
To recommend
Order placed very quickly, too bad it was canceled without my consent due to an impossible address change. I had to reorder. Fast shipping
Apparently, your company is rather intended to serve structures receiving children. My first experience leads me to think this because the price of shipping costs is almost similar to the price of the product I ordered. Too bad I will go to a store where I won't have to bear constrained and abusive shipping costs.
Not easy to use. Why don't we receive our paid invoice directly?
Hello easy to place an order and speed of sending upon receipt of payment However, the carrier did not inform me of his day of passage and left me to deal with the complete pallet Thank you S. T.
Impossible to make a transfer after receiving the order
Only negative point: a package much too large for just 3 children's rattles!