/10
★★★★★
based on 13097 reviews published
★★★★★
based on 13097 reviews published
Latest customer reviews
4
/5
★★★★☆
Quite simple
Emmanuelle P.
purchased on 23/08/2024
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5
/5
★★★★★
Very clear site, very simple navigation
Fazila G.
purchased on 12/09/2024
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5
/5
★★★★★
Quality and seriousness
Association U Veculu -.
purchased on 20/08/2024
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1
/5
★☆☆☆☆
I am very disappointed, ordered a rectangular table which should have 4 legs, I only received 3 legs, and I can't reach customer service. A case has been opened with after-sales service via email and to this day no response... Sending a leg so I can assemble my table should have been quick. For the price of the material, I am really disappointed... Otherwise, in terms of quality, nothing to complain about, it's really good material. Waiting for the missing leg to be able to assemble the little teddy bear table.....
Coralie L.
purchased on 05/09/2024
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize for this oversight in preparing your order. Our customer service has taken your complaint into account and will proceed with sending the missing leg. We thank you for your understanding and patience. We hope to have the pleasure of seeing you again on our site. Have a nice day.
5
/5
★★★★★
Good catalog, quality products, a bit expensive, suitable packaging and delivery.
Cynthia C.
purchased on 10/09/2024
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3
/5
★★★☆☆
Carrier needs to be reviewed. Major dysfunction during delivery.
Nelly B.
purchased on 04/09/2024
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5
/5
★★★★★
The site is very good, ordering is easy, delivery time is respected, packaging is perfect.
Murielle B.
purchased on 10/09/2024
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5
/5
★★★★★
Simple navigation on the site, good order tracking information, item matches the description
Jocelyne B.
purchased on 03/09/2024
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5
/5
★★★★★
Simple and practical
Francois Villon -.
purchased on 25/06/2024
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5
/5
★★★★★
Very easy to use and fast delivery!
Vanessa D.
purchased on 09/09/2024
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5
/5
★★★★★
Everything was perfect. Thank you. The products match the description. However, it would be interesting to change the delivery service provider. It was chaotic.
Celine B.
purchased on 20/08/2024
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5
/5
★★★★★
A wide selection, quality, the items always meet our expectations. Very good responsiveness from the services, both for quotes and for answering our questions.
Multi Accueil -.
purchased on 29/08/2024
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1
/5
★☆☆☆☆
Furniture without screws and despite the complaint, nothing received
Ecile Maternelle Zola -.
purchased on 26/08/2024
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5
/5
★★★★★
Very good site, very professional after-sales service
Deroy N.
purchased on 09/09/2024
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3
/5
★★★☆☆
Delivery time too long The delivery date announced at the time of the order is not at all the delivery date. Date announced at the time of the order was September 2. Then an email saying from September 9 due to the Olympics, resulting in a final delivery on September 20. If I had known from the start about such a delay, I would surely have ordered elsewhere as I needed it as a childminder.
Muriel P.
purchased on 22/08/2024
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Answer from Wesco
Hello and thank you for taking the time to share your feedback. We understand your dissatisfaction regarding the delivery time. It was impacted by the Paralympic Games, a situation beyond our control. We did our best to keep you informed about the situation and the delivery delay. You had the option to refuse this delay and request the cancellation of your order with our customer service. We hope that despite everything, the product meets your satisfaction. We would be delighted to welcome you back to our site in the future. Have a nice day.
2
/5
★★☆☆☆
2 defective items! Customer service unreachable by phone.
Marie-laure P.
purchased on 04/09/2024
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Answer from Wesco
Hello and thank you for alerting us by leaving a review. We are sorry that you received defective products and we sincerely apologize for the inconvenience caused. In order to provide you with a solution, could you please write to [email protected] specifying our order number and attaching photos of the damaged products? We are particularly sorry for this situation and we hope you will give us a second chance to make a better impression by returning to our site next time. Have a nice day.
5
/5
★★★★★
Quality furniture with a fairly short delivery time.
Accueil De Loisirs L.
purchased on 09/09/2024
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5
/5
★★★★★
Very good
Marie Françoise D.
purchased on 11/09/2024
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5
/5
★★★★★
Good site
Claire E.
purchased on 09/09/2024
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5
/5
★★★★★
Perfect
Isabelle J.
purchased on 03/07/2024
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5
/5
★★★★★
Matches what I wanted
Fatima D.
purchased on 08/09/2024
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5
/5
★★★★★
Very good
Elisabeth L.
purchased on 10/07/2024
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5
/5
★★★★★
Playful, practical.
Alice M.
purchased on 08/09/2024
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5
/5
★★★★★
Very well organized
Maison Médicale -.
purchased on 07/09/2024
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5
/5
★★★★★
Fast delivery, satisfactory value for money
Michel A.
purchased on 01/09/2024
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5
/5
★★★★★
Perfect
Corinne D.
purchased on 10/09/2024
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5
/5
★★★★★
Quality product Really well suited for small ones Plus very pretty And made of wood, a noble material, and there are excellent non-slip features
Nathalie P.
purchased on 09/09/2024
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1
/5
★☆☆☆☆
Very dissatisfied because there were many problems with the delivery of my order and I ultimately never received it!!!
Ogec Notre Dame Des Anges -.
purchased on 12/07/2024
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Answer from Wesco
Hello and thank you for taking the time to share your experience with us. We are sincerely sorry that the delivery service did not meet your expectations and our quality commitments. We fully understand your dissatisfaction and we apologize. Our customer service has offered you a credit for your next order and we sincerely hope that you will give us the opportunity to provide you with a more satisfactory experience in the future. Have a nice day.
5
/5
★★★★★
Easy navigation on the site. However, there is no delivery tracking.
Véronique L.
purchased on 05/09/2024
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5
/5
★★★★★
Satisfied with my order, fast delivery
Valerie M.
purchased on 04/09/2024
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