/10
★★★★★
based on 13302 reviews published
★★★★★
based on 13302 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The site is good, there are items that cannot be found elsewhere but it does not offer delivery to parcel collection points, my package was left on my terrace on a rainy day... Shipping costs are only waived for €250 purchases.
Acheteur Vérifié
purchased on 06/12/2018
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Answer from Wesco
Hello and thank you for your feedback. We offer delivery to parcel collection points for all eligible items. We hope your items were not damaged. Feel free to subscribe to our newsletter or join us on our Facebook page to learn about all the promo codes that allow you to benefit from free shipping.
3
/5
★★★☆☆
Difficult to place the order, complicated site, delivery time not met, but fortunately we received the goods on time.
Acheteur Vérifié
purchased on 27/11/2018
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3
/5
★★★☆☆
I couldn't understand the date to choose for the arrival of my package before Christmas.
Acheteur Vérifié
purchased on 14/12/2018
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3
/5
★★★☆☆
Prices are a bit high.
Acheteur Vérifié
purchased on 13/12/2018
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3
/5
★★★☆☆
Wide choice of products but complicated delivery. The location I chose from the options did not match the delivery company's drop-off addresses. I had to make several trips even though the site indicated that I had received my package several days ago.
Acheteur Vérifié
purchased on 23/11/2018
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3
/5
★★★☆☆
The pack of crayons I ordered was open and the crayons were loose in the packaging box. It's not great when it's for a gift.
Acheteur Vérifié
purchased on 04/12/2018
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3
/5
★★★☆☆
The fact that you cannot cancel an order or add to an already validated order.
Acheteur Vérifié
purchased on 29/11/2018
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Answer from Wesco
Hello and thank you for your feedback. In order to best meet your expectations, we process orders as quickly as possible. We hope your order brings you satisfaction.
3
/5
★★★☆☆
Too much difference between products sold to individuals and those for professionals.... That's a regret
Acheteur Vérifié
purchased on 28/11/2018
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3
/5
★★★☆☆
I had requested delivery between December 14 and 22, 2018 because the site was under construction. We received the package on December 3!!! Not cool!
Acheteur Vérifié
purchased on 27/11/2018
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3
/5
★★★☆☆
Serious site but disappointed with the product
Acheteur Vérifié
purchased on 26/11/2018
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Answer from Wesco
Hello and thank you for your feedback. We are sorry that you did not find what you were looking for among our selections. For more advice, please feel free to use the site's chat if you have any questions. We will be happy to assist you.
3
/5
★★★☆☆
Good quality products, return shipping costs are the responsibility of the customer and the costs are high, no commercial gesture even though there were missing items in my order.
Acheteur Vérifié
purchased on 09/11/2018
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2
/5
★★☆☆☆
Dishware arrived damaged (as it was not protected in the packaging box). No response from customer service to date.
Acheteur Vérifié
purchased on 19/11/2018
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3
/5
★★★☆☆
Products conform to the description but some sheets were missing stickers..
Acheteur Vérifié
purchased on 13/11/2018
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3
/5
★★★☆☆
There are missing photos.
Acheteur Vérifié
purchased on 24/10/2018
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3
/5
★★★☆☆
The products and speed are satisfactory. However, the packages are not sturdy enough: more than half of the 6 packages were opened and/or damaged (opened along the perforated lines, or a piece of cardboard detached with very small visible glue dots at the start). As a result, 4 items missing.
Acheteur Vérifié
purchased on 29/10/2018
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Answer from Wesco
Hello and thank you for your feedback. We apologize for the inconvenience caused by the delivery. We hope that the returned products meet your satisfaction.
3
/5
★★★☆☆
You can find what you want but without great precision on the product.
Acheteur Vérifié
purchased on 12/11/2018
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3
/5
★★★☆☆
I did not go to this site. I found the product through an intermediary site
Acheteur Vérifié
purchased on 18/11/2018
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3
/5
★★★☆☆
Only one problem at the time of order validation with the security code, so I had to start over, otherwise nothing to say.
Acheteur Vérifié
purchased on 17/11/2018
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3
/5
★★★☆☆
No particular memory of this site..
Acheteur Vérifié
purchased on 18/11/2018
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3
/5
★★★☆☆
Probably an error in the order
Acheteur Vérifié
purchased on 29/10/2018
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3
/5
★★★☆☆
Problem with delivery and follow-up after order; lack of responsiveness
Acheteur Vérifié
purchased on 05/10/2018
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Answer from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, we are not in control of the delivery. We hope that all the material now brings you satisfaction and that you will trust us again.
2
/5
★★☆☆☆
Overall rating after 1 year of purchasing on the site: over 7000€ spent. Delivery delays and uncontrolled delivery, unfriendly and uncommercial customer service. Quality issues. Expensive. Overall, a company that feels like it is in a monopoly.
Acheteur Vérifié
purchased on 08/11/2018
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Answer from Wesco
Hello and thank you for your feedback. We work day after day to offer children (and adults) the highest quality items possible. Although our products are experiencing increasing success, we continue to uphold our values as best as we can. Despite all the care taken in fulfilling your order, sometimes transportation can fail. We are sorry that your experience did not meet your expectations. Your comment allows us to improve this point, and we are grateful for it.
3
/5
★★★☆☆
Not easy to create an account for an association
Acheteur Vérifié
purchased on 30/10/2018
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Answer from Wesco
Hello and thank you for your feedback. To create your account as an association, you need to select "Extra-curricular structure > Association, Club" on the account creation page.
3
/5
★★★☆☆
I had to order this product by default; originally I wanted to order the "Balance Eggs", which were better suited to my activity project. It is a pity that products are thus removed from the catalog! That said, no technical issues with the order, delivery, or invoice.
Acheteur Vérifié
purchased on 27/09/2018
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2
/5
★★☆☆☆
Not serious in handling the order
Acheteur Vérifié
purchased on 11/09/2018
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Answer from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, the delivery sometimes brings surprises. We hope your items meet your expectations.
3
/5
★★★☆☆
A lot of choice of items
Acheteur Vérifié
purchased on 26/10/2018
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2
/5
★★☆☆☆
Did not receive my order on time nor all the requested materials
Acheteur Vérifié
purchased on 12/10/2018
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Answer from Wesco
Hello and thank you for your feedback. Despite the care we take in preparing your orders, the delivery sometimes has unexpected issues. We hope the items meet your expectations.
3
/5
★★★☆☆
Order received on time but disappointed not to have received the catalog even though I had requested it.
Acheteur Vérifié
purchased on 28/10/2018
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 24/10/2018
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2
/5
★★☆☆☆
We received only one tray when it was supposed to be a set of 6 trays.
Acheteur Vérifié
purchased on 16/10/2018
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Answer from Wesco
Hello and thank you for your feedback. We hope that your order now meets your satisfaction.