/10
★★★★★
based on 13302 reviews published
★★★★★
based on 13302 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Very well-designed site. However, it is sometimes difficult to find a particular item given the number of quality products offered.
Acheteur Vérifié
purchased on 13/07/2018
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3
/5
★★★☆☆
Delivery method: chosen delivery person does not provide a time slot: significant constraint
Acheteur Vérifié
purchased on 04/07/2018
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3
/5
★★★☆☆
Very clear
Acheteur Vérifié
purchased on 25/07/2018
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3
/5
★★★☆☆
Delivery service deplorable and item damaged upon arrival. Return. Too bad, because super quality when everything goes well...
Acheteur Vérifié
purchased on 20/07/2018
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 19/07/2018
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3
/5
★★★☆☆
The site does not have a clear architecture...
Acheteur Vérifié
purchased on 13/07/2018
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3
/5
★★★☆☆
The items are very interesting but the site is very impractical for finding what you are looking for. Tons of pages to finally find the gem...
Acheteur Vérifié
purchased on 09/07/2018
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3
/5
★★★☆☆
Disappointed by the product which does not meet my expectations
Acheteur Vérifié
purchased on 15/07/2018
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3
/5
★★★☆☆
To recommend
Acheteur Vérifié
purchased on 17/07/2018
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3
/5
★★★☆☆
Order placed very quickly, too bad it was canceled without my consent due to an impossible address change. I had to reorder. Fast shipping
Acheteur Vérifié
purchased on 13/07/2018
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2
/5
★★☆☆☆
Apparently, your company is rather intended to serve structures receiving children. My first experience leads me to think this because the price of shipping costs is almost similar to the price of the product I ordered. Too bad I will go to a store where I won't have to bear constrained and abusive shipping costs.
Acheteur Vérifié
purchased on 09/07/2018
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Answer from Wesco
Hello and thank you for this feedback. The shipping costs applied by Wesco are the same regardless of the volume of your order, which is not the case everywhere.
2
/5
★★☆☆☆
Not easy to use. Why don't we receive our paid invoice directly?
Acheteur Vérifié
purchased on 06/07/2018
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Answer from Wesco
Hello and thank you for this comment. You have the option, if you wish, to download your invoice from the customer area, under my orders.
2
/5
★★☆☆☆
Hello easy to place an order and speed of sending upon receipt of payment However, the carrier did not inform me of his day of passage and left me to deal with the complete pallet Thank you S. T.
Acheteur Vérifié
purchased on 02/07/2018
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Answer from Wesco
Hello and thank you for this feedback. Your comment regarding the quality of the service at the time of delivery has been taken into account by our services. Unfortunately, we cannot publish this comment on our website. Indeed, it clearly mentions your identity (First name last name), which is prohibited under user data protection regulations.
3
/5
★★★☆☆
Impossible to make a transfer after receiving the order
Acheteur Vérifié
purchased on 04/07/2018
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3
/5
★★★☆☆
Only negative point: a package much too large for just 3 children's rattles!
Acheteur Vérifié
purchased on 06/07/2018
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3
/5
★★★☆☆
Good
Acheteur Vérifié
purchased on 02/07/2018
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3
/5
★★★☆☆
Too much waiting
Acheteur Vérifié
purchased on 17/05/2018
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3
/5
★★★☆☆
Easy to use site, clear in searches. Too bad my order arrived earlier than the expected date, I was not at home, it was dropped off at a pickup point and it was difficult for me to move with a newborn! I am not very happy about this point!
Acheteur Vérifié
purchased on 27/06/2018
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2
/5
★★☆☆☆
Not very explicit for example 3 units I thought it was a lot of 3 when you are not in the profession you get caught!!!
Acheteur Vérifié
purchased on 28/06/2018
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3
/5
★★★☆☆
Order received quickly, but one cot is damaged....
Acheteur Vérifié
purchased on 29/06/2018
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2
/5
★★☆☆☆
Delivery and packaging catastrophic
Acheteur Vérifié
purchased on 24/06/2018
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Answer from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
3
/5
★★★☆☆
Very good quality bibs
Acheteur Vérifié
purchased on 12/06/2018
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3
/5
★★★☆☆
Fortunately, I knew the product, because the search was not easily fruitful...
Acheteur Vérifié
purchased on 22/06/2018
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2
/5
★★☆☆☆
Well categorized site. Clear, rarely out of stock, prices a bit high but the quality is present.
My overall rating will be two stars for the following reason:
big negative, the delivery was not respected at all (delivery before the date, I was not present, fortunately my partner had just arrived 3 minutes before so he was able to receive the 9 cots and the sheets. There was indeed an email the day before in the middle of the afternoon to tell me that the order had been shipped. No call to tell me that the delivery would take place the next day, no email...
Acheteur Vérifié
purchased on 20/06/2018
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Answer from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Your order's delivery was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
3
/5
★★★☆☆
I question the packaging when sending the items.
The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).
Acheteur Vérifié
purchased on 20/05/2018
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Answer from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Foam items are packaged in plastic sheaths to protect them from dust. No additional cardboard packaging is necessary, as the product is sufficiently durable.
3
/5
★★★☆☆
There was an error on a product I ordered in natural color that I received multicolor from the service. I was very surprised to see that the return shipping costs are at my expense?
Acheteur Vérifié
purchased on 14/06/2018
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Answer from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our customer service is at your complete disposal at 05 49 80 01 66 to find an adequate solution.
3
/5
★★★☆☆
Too bad that as a childminder we have to pay for shipping costs.
Acheteur Vérifié
purchased on 18/06/2018
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3
/5
★★★☆☆
Very good except for the choice of delivery date on the small calendar which was not respected
Acheteur Vérifié
purchased on 17/06/2018
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3
/5
★★★☆☆
When you don't know the site, it's a bit difficult to find what you're looking for
Acheteur Vérifié
purchased on 08/06/2018
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3
/5
★★★☆☆
The site is very good but my delivery has still not arrived, it is June 21.
Acheteur Vérifié
purchased on 09/06/2018
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